No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Michelle was outstanding. Very knowledge, kind, patient and communication was excellent. She made the whole experience of purchasing a suite very easy. She answered all my queries and questions in a p... もっと見る
Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... もっと見る
企業が回答しました
No high pressure salesmen, offered us assistance or freedom to browse at our leisure,didn't follow us around the shop.Just the way it should be.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, 英国
- 0333 999 9742
4.9
優良
4404件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dfs are the best.
Very pleasant sales assistant, who explained everything about the product and gave us all the time we needed to test drive the sofa.Totally pleased.😀
2026年6月12日
DFS Furniture - Droitwich からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Droitwich からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Droitwich からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from your staff each…
Excellent service from your staff each time I went into store,and that was a few times till I made up my mind!
2026年6月11日
DFS Furniture - Droitwich からの回答
Hello Betty,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent quality and great Saturday…
Excellent quality and great Saturday man maybe manager allowing for Saturday collection due to my work commitments.
2026年6月3日
DFS Furniture - Droitwich からの回答
Good Afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff
Was able to enter the store without being mediately approach, given us time to view items and various selections available to buy.
2026年6月10日
DFS Furniture - Droitwich からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service today
Great service today! The lady in store (sorry didn’t catch name) was wonderful and extremely helpful! She made sure we understood everything we needed to and showed us different colours! Very happy and new sofa on order!! Thank you again
2026年6月10日
DFS Furniture - Droitwich からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Droitwich からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great Service
Great Service. Was left to browse at our leisure until we wanted assistance and went on to completed our purchase. So much better than those other stores where you're pounced on and followed around and subjected to "humour" that's just sad.
2026年6月8日
DFS Furniture - Droitwich からの回答
Hello David,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Everything was made very easy and…
Everything was made very easy and simple.
Lee did a great job.
2026年6月8日
DFS Furniture - Droitwich からの回答
Hello Will,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
After deciding on the sofa we wanted to…
After deciding on the sofa we wanted to purchase Lee explained clearly everything we needed to know and the purchase was extremely quick and easy
2026年6月7日
DFS Furniture - Droitwich からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Lovely showroom
Lovely showroom, attentive staff but not pushy. Paisley was fantastic and lovely to deal with.
2026年6月7日
DFS Furniture - Droitwich からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Very helpful staff.
Very helpful staff.. answered my questions and weren’t pushy to get a sale
2026年5月31日
DFS Furniture - Droitwich からの回答
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Customer service
Customer service was excellent,everything was explained thoroughly not pressured into buying extras.all payment options discussed to find the right option to suit our needs.we dealt with may she was very helpful and knowledgeable and listened to our requirements
Store was busy but weren't rushed into making a decision.very pleasant experience
2026年6月7日
DFS Furniture - Droitwich からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Friendly thorough experience every…
Friendly thorough experience every thing covered . Jaz was amazing and explained everything! Can’t wait to get our new sofa in our brand new house. So excited. Thank you Droitwich DFS x
2026年6月7日
DFS Furniture - Droitwich からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Droitwich からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
May was so helpful in helping us find…
May was so helpful in helping us find our perfect sofa. She was really happy to help and went through all our options until we found exactly what we wanted. She was fantastic.
2026年6月6日
自発的なレビュー
DFS Furniture - Droitwich からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Droitwich からの回答
Hello Poppy,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Droitwich からの回答
Hello Pamela,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
The lady who served me today was called May & she was superb. Not only did she give me sound advice, she also wasn't at all pushy, let me try the various sofas in my own time & gave me a lovely coffee to boot!
2026年6月5日
DFS Furniture - Droitwich からの回答
Hello Helen,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
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