I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff. Today I purchased the sofa having really chatted with Tracey a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... もっと見る
企業が回答しました
Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... もっと見る
企業が回答しました
I was met by a lady named Tracey who asked if she could help in any way, or if I was happy just browsing. I explained what I wanted and she took me straight to a sofa that fitted the bill. She was v... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Broadwater Way, BN22 9PW, Eastbourne, 英国
- 0333 999 9842
4.9
優良
4723件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Experience at Eastbourne DFS
Tracy and Jay took time to listen to me and answered what I was unsure about. There was no pressure, and allowed plenty of time to think things through. Don’t think they could have been any more helpful.
2026年8月11日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We were very pleased with our visit to Eastbourne DFS yesterday and received great service.
We were very pleased with our experience at Eastbourne DFS as we were asked if we needed assistance but left to wander and make our own decision. The salesman was very polite and helpful and the whole buying experience was made very easy.
2026年8月10日
DFS Furniture - Eastbourne からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
He was extremely helpful
He was extremely helpful, patient and professional throughout the whole process. He took the time to listen to us, answered all our questions and gave us some really great ideas and suggestions. We really appreciated his help and would definitely recommend him to others. Thank you for making the whole experience so easy and enjoyable!”
2026年7月29日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
New sofa
The service was amazing this is the third time we have purchased a sofa from DFS in Eastbourne always a great experience
2026年8月10日
DFS Furniture - Eastbourne からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello Enyozia,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
New furniture.
The staff were extremely knowledgeable and helpful with all aspects of buying my new furniture.
2026年8月10日
DFS Furniture - Eastbourne からの回答
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We found the member of staff to be very…
We found the member of staff to be very helpful and answered all questions that we had satisfactorily which helped in us making our decision as to which sofa to buy. Would recommend DFS.
2026年8月2日
DFS Furniture - Eastbourne からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sofa shopping made easy.
Sam was extremely knowledgeable and helpful. We found exactly what we were looking for, Sam made it a pleasurable and easy experience.
2026年8月9日
DFS Furniture - Eastbourne からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sam.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Our experience with Jason was very easy and the process of buying our new sofa was straightforward. Jason answered all our questions and made helpful suggestions.
2026年8月9日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
DFS wow what a store top marks
What was really nice unlike other sofa firms that poun ce on as soon as you walk in,,we was left alone and only when we were ready did they approach us.This was all done in a very professional manner.
2026年8月8日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Gary was very helpful and made the…
Gary was very helpful and made the experience a happy one
2026年8月7日
DFS Furniture - Eastbourne からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Plenty of choice,pleasant,polite &…
Plenty of choice,pleasant,polite & knowledgeable salesman.Good price as well
2026年8月7日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
friendly and knowledgeable staff
2026年8月6日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
We had a fantastic experience from…
We had a fantastic experience from start to finish. The lovely Emma who looked after us was absolutely wonderful. She took the time to show us all of our options, explained everything clearly, and made sure we felt confident in our decision. She was friendly, welcoming, knowledgeable, and provided exceptional customer service. We genuinely couldn't have asked for a better experience.
The store itself was clean, tidy, and had a great selection of sofas to choose from. We were even offered a drink, which made the whole experience feel relaxed and comfortable rather than rushed.
A huge thank you to Emma for making our visit so enjoyable. We can't wait for our new sofa to arrive!
2026年8月6日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
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