I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff. Today I purchased the sofa having really chatted with Tracey a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... もっと見る
企業が回答しました
I had a great experience working with James, he is an asset to your company and made buying my new sofa simple and stress free, he listened carefully to what I needed. Excellent customer service.
企業が回答しました
Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Broadwater Way, BN22 9PW, Eastbourne, 英国
- 0333 999 9842
4.9
優良
4732件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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5 Stars for Tracey and DFS
I couldn’t have asked for better service at DFS, and that’s down to Tracey.
She listened to what I actually needed, showed me options that genuinely suited my space and budget. She was patient with all my questions about fabric and delivery, honest with her answers, and she kept me updated exactly when she said she would.
Made the whole thing easy. Thank you, Tracey — a real credit to DFS.
2026年7月19日
DFS Furniture - Eastbourne からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
A very engaging sales lady
A very engaging sales lady who didn't try to oversell the product but gave us confidence in the purchase.
2026年7月18日
DFS Furniture - Eastbourne からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
DFS Eastbourne
We brought a new sofa today from the DFS in Eastbourne. It was just so easy, the staff were brilliant. So helpful and informative. Gary guided us through every step of the way explaining the different styles and help us choose the configuration that suited us best. Explained everything we needed to know. It was great. Would definitely recommend and use again without thinking twice.
2026年7月18日
DFS Furniture - Eastbourne からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent customer service
Excellent customer service . Emma answered all our questions and more besides . Was helpful and cheerful through out . The store layout was very thoughtfully laid out making it is to select our item .
2026年7月18日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Plenty of choice,Matt helpful and…
Plenty of choice,Matt helpful and entusiastic. Lots of deals to be had as well as interest free credit.
2026年7月10日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
I was very Impressed By the Lady who…
I was very Impressed By the Lady who dealt with us Tracy was superb went through every thing with me very Knowledgable But not pushy I am absolutely Delighted with my choice Many Thanks
2026年7月15日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service from Gary at DFS…
Excellent service from Gary at DFS Eastbourne branch. He made it very painless. Everything was explained regarding the sofa and delivery
10/10 thank you
2026年7月13日
自発的なレビュー
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
the Guy was extremely helpful in…
the Guy was extremely helpful in everyway explained in detail so pleased with the out come
2026年7月12日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Gary and team was great to assist us…
Gary and team was great to assist us with the purchase of our new sofas and explained how we could track the progress of our order 👍🏻
2026年7月11日
DFS Furniture - Eastbourne からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very informative sales guy
Very informative sales guy. Certainly knows his products. Nice to do business with.
2026年7月11日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Always buy from dfs the staff are…
Always buy from dfs the staff are professional and excellent with answering questions
2026年7月11日
DFS Furniture - Eastbourne からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello Eamonn,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Fantastic l Manager
Fantastic very helpful Manager, Gary talked us through everything and helped with email. We bought 2 sofas with recliners. Can't wait for them to arrive. Thank you Gary for all your help.
2026年7月10日
DFS Furniture - Eastbourne からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Nice experience sofa shopping
Nice experience sofa shopping. Emma was very patient and helpful. Thanks!
2026年7月8日
DFS Furniture - Eastbourne からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Friendly and helpful service
Emma was really friendly and helpful and made the whole process easy
2026年7月8日
DFS Furniture - Eastbourne からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Salesperson Emma was very knowledgeable…
Salesperson Emma was very knowledgeable went through everything in the purchase of our new signed
2026年7月8日
DFS Furniture - Eastbourne からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Eastbourne からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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