The staff who assisted us is so accommodating,friendlyand professionaly explain everything what we need to know about the the product that we bought in dfs .highly recommended this store.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We popped into DFS looking for sofas and Ben was incredibly helpful throughout the whole process. He took the time to help us choose the right sofas and made everything easy and stress-free. Great cus... もっと見る
企業が回答しました
The lady that helped us , never pressured us or kept on she was friendly chatty and would answer any questions we had about the furniture or fabrics . We felt comfortable , offered drinks , and left... もっと見る
企業が回答しました
We went to buy a sofa and we met staff Ben, he was so friendly and helpful. We were so confused between colours and design but Ben helped us to decide by clearly explaining the product and its ben... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Solartron Road, Unit 1, GU14 7QJ, Farnborough, 英国
- 0333 999 9815
4.9
優良
4956件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
100% recommend
We spoke to Mike and he was great. He was very friendly, helpful and knew all about the item that we wanted to buy.
I would definitely recommend 100%
Thank you Mike
2026年5月30日
Ben is a great member of staff left us…
Ben is a great member of staff left us to have a wander and to let him know once we knew what we wanted! Very helpful
2026年5月30日
Staff very helpful and pleasant
2026年5月30日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The staff caters for individual…
The staff caters for individual differences, everything is double checked before finalising your order.
2026年5月22日
DFS Furniture - Farnborough からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Billy was great
Billy was great, he went through everything in detail and gave excellent customer service.
2026年5月29日
DFS Furniture - Farnborough からの回答
Hello Miguel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Experience was made very easy
Experience was made very easy. Ben was absolutely brilliant and made us feel very comfortable. 10/10 customer service.
2026年5月29日
DFS Furniture - Farnborough からの回答
Hello Jay,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff who assisted us is so…
The staff who assisted us is so accommodating,friendlyand professionaly explain everything what we need to know about the the product that we bought in dfs .highly recommended this store.
2026年5月28日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Farnborough からの回答
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Amazing customer service extremely…
Amazing customer service extremely happy with the purchase. The sales representative was very knowledgeable in her job role
2026年5月26日
DFS Furniture - Farnborough からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We popped into DFS looking for sofas…
We popped into DFS looking for sofas and Ben was incredibly helpful throughout the whole process. He took the time to help us choose the right sofas and made everything easy and stress-free. Great customer service thank you, Ben!
2026年5月25日
DFS Furniture - Farnborough からの回答
Hello Adam,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Farnborough からの回答
Hello Rita,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful staff
Very helpful staff
We were served by Ben in Farnborough and he was really friendly and informative and made the whole process very easy.
2026年5月25日
DFS Furniture - Farnborough からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Farnborough からの回答
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very positive experience
Very positive experience. Very helpful and explained everything well. Friendly
2026年5月24日
DFS Furniture - Farnborough からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Super service at Farnborough DFS
We were looked after by Ben at the Farnborough branch and he was brilliant. He took great care in listening to what we needed and we felt reassured we were being listened to. When we went back to order our sofa, we made sure we saw him.
2026年5月24日
DFS Furniture - Farnborough からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
GREAT SERVICE
Great service, very helpful, understood our requirements and offered good insight.
Thank you
2026年5月24日
DFS Furniture - Farnborough からの回答
Hello Brian,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
DFS Furniture - Farnborough からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Ben the Arsenal fan
Ben greeted us and asked if we needed anything. He introduced himself and gave us time to look around. He was available when we had any questions and nothing was too much trouble. We came away with a lovely sofa and included all the add ons. We then ended up with a set of nest of tables too which will match perfectly. Only downside was Ben being an Arsenal fan. Haha other than that Ben was a great sales man and credit to your team.
2026年5月23日
DFS Furniture - Farnborough からの回答
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
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