John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... もっと見る
This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... もっと見る
企業が回答しました
Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Solartron Road, Unit 1, GU14 7QJ, Farnborough, 英国
- 0333 999 9815
4.9
優良
5157件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Farnborough からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine A
DFS Central Customer Support
Absolutely amazing
Absolutely amazing, answered everything in full detail and reassuring all the way through the sales process. couldnt have thanked silvia enough.
2026年7月27日
DFS Furniture - Farnborough からの回答
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Farnborough からの回答
Hello Mark,
Thanks for taking the time to share your feedback. We're sorry to hear the customer service was anthing but helpful, we will aim to feed this back. If there is anything you wish to discuss with us directly, the team are available via social media also.
Kind regards,
Lia
DFS Customer Support
Mattress delivery
The mattresses were delivered on time and the correct address, which a lot of people get wrong.
Good quality and value for money
2026年7月19日
DFS Furniture - Farnborough からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Thank you Billy
Billy in the Farnborough store was incredibly attentive and helpful. He was very informative and made things easy to understand. For anyone going to the Farnborough store I would recommend finding billy.
2026年7月26日
DFS Furniture - Farnborough からの回答
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Billy met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Amazing customer service from all…
Amazing customer service from all staff.
Very supportive and helpful to make a decision over the sofas.
2026年7月19日
DFS Furniture - Farnborough からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Brilliant
Friendly, honest and reliable!
The staff were excellent, providing great customer service and offering realistic advice!
2026年7月25日
DFS Furniture - Farnborough からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful staff
Very helpful staff. David Venison went out of his way to make my experience delightful.
2026年7月26日
DFS Furniture - Farnborough からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Amazing experience! Ask for Billy!
Billy was amazing! Made choosing our sofa such an easy experience and we were able to customise it exactly how we wanted! 10/10 customer service!
2026年7月26日
DFS Furniture - Farnborough からの回答
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Billy met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great friendly and knowledgeable visit
We spoke to Mike on our visit and was very knowledgeable about the products in the store and our needs to make sure we walked away making the purchase for our new home
2026年7月19日
DFS Furniture - Farnborough からの回答
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Mike met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Farnborough からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Our experience with DFS was amazing
Our experience with DFS was amazing. From the start everyone was super helpful and professional with picking on our sofa. Special thank you to Silvia who answered all our questions and was there was us all the time. Delivery team was also great and professional
2026年6月23日
DFS Furniture - Farnborough からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Silvia.
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly and informative…
Excellent friendly and informative service. Let’s hope the product lives up to expectations lol.
2026年7月25日
DFS Furniture - Farnborough からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Ben greeted us with a smile and a…
Ben greeted us with a smile and a cheerful attitude from the moment we arrived. He took the time to find out exactly what we were looking for and had great knowledge of the sofas that suited our style. He was incredibly helpful throughout the whole process and made our experience enjoyable and stress-free.
Thank you, Ben, for all your help!
2026年7月24日
DFS Furniture - Farnborough からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ben met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
i had an amazing experience with…
i had an amazing experience with ordering my sofa the lady who helped me was polite kind and helpful i would highly recommend again i think her name was Tahlia? but everyone was very lovely and kind thank you so much
2026年7月22日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Review
Very friendly staff and knowledgable.Clear information on the procedure and answered all questions.
2026年7月16日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Farnborough からの回答
Hello Mr Lloyd,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Ben from Farnborough branch was very…
Ben from Farnborough branch was very informative. We were made to feel relaxed whilst drinking a nice coffee.
2026年7月20日
DFS Furniture - Farnborough からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really great guy Ben is
Really great guy Ben is. Very welcoming when we went in and having a look around. Very patient as well with our questions.
2026年7月20日
DFS Furniture - Farnborough からの回答
Hello Dave,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The member of staff that assisted me…
The member of staff that assisted me was very helpful and informative I think her name was Sofia. 10/10
2026年7月18日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
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