DFS Furniture - Farnborough レビュー 

5,157
TrustScore 5段階評価の5

4.9

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... もっと見る

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5つ星のうち5の評価

Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... もっと見る

企業が回答しました

5つ星のうち5の評価

This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... もっと見る

企業が回答しました

5つ星のうち5の評価

Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, 英国

  • 0333 999 9815

4.9

優良

TrustScore 5段階評価の5

5157件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(5,157)

過去12か月のレビュー数: 98,153

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience

David was extremely helpful when we visited DFS, he was patient in showing us all the colour options and size variations / designs of various sofa models.

2026年7月19日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with David.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Livvy suite

The young man who served me was very attentive and informative. I happily bought all the products he recommended. I feel awful that I forgot his name!

2026年7月19日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

10/10 staff

10/10 staff! All so friendly! They did everything to meet our needs. We couldn’t be happier with our experience at DFS farnborough.

2026年7月19日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Amazing help from Ben from start to…

Amazing help from Ben from start to finish

2026年7月18日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Excellent service with no pressure

Excellent service with no pressure

2026年7月17日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

The lady was very helpful and open…

The lady was very helpful and open about everything explained everything we needed to know

2026年7月17日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Ben- Farnborough Store

Ben at the Farnborough Store was super accommodating to myself and my partner. He was very approachable, welcomed us into the store. We were set on the Orka sofa and he made the process of buying our first sofa an easy and smooth experience. Dfs should be proud to have a member of staff like him.
Thank you again Ben.

2026年7月16日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Customer service

The staff and customer service level was excellent throughout

2026年7月12日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

We visited DFS Farnborough

We visited DFS Farnborough, we were welcomed by a a young guy called Bill. We explained what we were looking for and he pointed out where we should look. We thought we had found roughly what we were looking for, so asked Bill for more info on them. However Bill showed us a new sofa that had just been launch 4 days previously and it was exactly what we were looking for. He was polite, funny, knowledgeable on all the items we asked about and very professional customer service at it's best.

2026年7月14日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

I recently visited your Farnborough…

I recently visited your Farnborough store and was pleasantly surprised by the excellent service I received. The staff were welcoming, knowledgeable, and genuinely eager to help customers.
In particular, I believe the female member of staff who assisted me was named Sylvia. She was professional, friendly, and extremely helpful throughout my visit. Her knowledge and willingness to go the extra mile made for a very positive experience.
Please pass on my thanks and appreciation to Sylvia and the rest of the team for providing such outstanding customer service.

2026年7月14日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Good choice of sofas

Good choice of sofas, priced competitively & decent sales service. Throw in interest free credit - easy to do business with.

2026年7月14日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello Jeff,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Get knowledge and understanding

The guy who sold to us, was very friendly and helpful, especially showing us the different configurations on the large screen.

2026年7月13日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

I was left to look around and take my…

I was left to look around and take my time in choosing a settee in peace when I did want help the staff were very friendly and helpful explaining everything to me

2026年7月13日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great Sofa with unmatched service

Ben at the Farnborough store was fantastic. Straight to the point, no pressure selling, kind & knowledgable . We loved the sofa design & looking forward to receiving it .

2026年7月12日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Perfect experience!

The showroom was pristine, lovely and cool.
We weren’t approached by anyone until we’d tried a few sofas which we found refreshing.
No one likes to be hounded the moment they walk through the door.
The salesperson Billy was helpful, approachable and professional along with friendly.
Of course we bought a sofa and for more than we’d anticipated spending!

2026年7月11日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Farnborough

Ben, who served us, was so helpful and friendly. Nothing was too much trouble, he was kind to our ch listen and has supported us in creating a bundle that will be perfect for our living room.

2026年7月11日
DFS Furniture - Farnborough ロゴ

DFS Furniture - Farnborough からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

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