John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... もっと見る
企業が回答しました
This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... もっと見る
企業が回答しました
Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Solartron Road, Unit 1, GU14 7QJ, Farnborough, 英国
- 0333 999 9815
4.9
優良
5157件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Farnborough からの回答
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Farnborough からの回答
Hello Suzanne,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Farnborough からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
John was extremely helpful and the…
John was extremely helpful and the entire order process was speedy. We had a complete overview of the services offered.
2026年7月7日
DFS Furniture - Farnborough からの回答
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
Sylvia was helpful and efficient
Sylvia was helpful and efficient, offered us a drink and was a pleasure to engage with
2026年7月5日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
The staff that attended to us was very…
The staff that attended to us was very kind and helpful. He was really nice and very understanding. I forgot his name but he is an older guy. He has got great personality
2026年7月6日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The staff were extremely professional…
The staff were extremely professional and helpful. Our sales agent Tahira is an amazing lady she proposed something for us to buy and we did . I wouldn’t have bought anything without her assistance your company is lucky to have person like here
2026年7月6日
自発的なレビュー
DFS Furniture - Farnborough からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful staff
Very helpful staff, took time to answer any questions we had and made ordering process very pleasant!
2026年7月5日
DFS Furniture - Farnborough からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Farnborough からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service didn't feel under any…
Great service didn't feel under any pressure to buy. The young man that looked after us was a breath of fresh air. Nothing was to much trouble.
2026年6月28日
DFS Furniture - Farnborough からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable. We had not planned to buy that day but the sofa etc were ideal ad there was no reason to delay. Sonia was very helpful and knowledgeable.
2026年7月4日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Ben was extremely helpful and very…
Ben was extremely helpful and very knowledgeable and was able to give us options and talk us through what we were looking for.
2026年7月5日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very satisfied with service in store
Store personnel were very helpful. Offered drinks while we looked around and decided. Answered questions professionally
2026年7月5日
DFS Furniture - Farnborough からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Discussed options
Discussed options. Placed order which was rechecked by another assistant before being placed. Courteous and friendly
2026年7月4日
DFS Furniture - Farnborough からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The customer service is very good
The customer service is very good, nothing is too much trouble and you feel like a valued customer. A big thank you to Billy for exceptional service.
2026年7月4日
DFS Furniture - Farnborough からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Tahira at DFS Farnborough
Five-star service from Tahira at DFS Farnborough. Her product knowledge and professionalism were outstanding. She walked us through all the fine details and options available, ensuring we were completely confident with our decision. Brilliant service from start to finish!
2026年7月4日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very efficient friendly service
Very efficient friendly service. No hard sell. Very pleasant experience
2026年7月4日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Sylvia was amazing and a gave is…
Sylvia was amazing and a gave is exactly what we needed. She knew the answers to all of our questions and is a real asset to your company.
2026年7月4日
DFS Furniture - Farnborough からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Farnborough からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Sonia helped me secure my sofa in DFS…
Sonia helped me secure my sofa in DFS Farnborough. She was so personable, thoughtful and really knew how to guide me on what I was looking for. Sofa shopping could have been stressful but with Sonia it was made easy, fun and I almost want to buy another one!
2026年7月2日
DFS Furniture - Farnborough からの回答
Hello Dan,
We are really grateful for your kind words and for sharing your experience in our store with Sonia. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。