DFS Furniture - Gateshead レビュー 

10,199
TrustScore 5段階評価の5

4.9

metro retail park metro retail park, NE11 9XS Gateshead, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Louis was very helpful, professional and knowledgeable about the sofa we were interested in. We were torn between a sofa at DFS and one elsewhere but due to the excellent customer service and qual... もっと見る

企業が回答しました

5つ星のうち5の評価

Our son bought a suite a couple of months ago and we had a fabulous helpful, very knowledgable guy called Mark. We went back in today to buy ours, again so very helpful, spent time with us to help wit... もっと見る

企業が回答しました

5つ星のうち5の評価

We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... もっと見る

企業が回答しました

5つ星のうち5の評価

I was warmly welcomed into the store and asked if I was looking for anything in particular. David one of the sales personnel took me round and showed me various sofas explaining them in detail. I was... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • metro retail park metro retail park, NE11 9XS, Gateshead, 英国

  • 0333 999 9757

4.9

優良

TrustScore 5段階評価の5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(10,199)

過去12か月のレビュー数: 94,712

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Paul was fantastic

Paul was fantastic. Didn’t try to sell us something we didn’t want. Admittedly we knew what we were after, He actually gave us some sound advice and shared his knowledge unobtrusively.

His knowledge doesn’t just lay with sofas. He taught us a few things about how furniture can improve our lives if treated properly. We didn’t feel pushed to purchase anything.

2026年7月12日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Good Experience

Really easy and simple way to get a sofa. Zak was brilliant and really helpful explaining all the options and combinations to us. He was personable and great, not pushy. Listened to our needs and drew a diagram up for us, and created even more space in our room with jiggling things around. Thanks Zak. Looking forward to getting our sofa!

2026年7月12日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Excellent service from the minute we…

Excellent service from the minute we visited the Gateshead showroom. Good range of products offered.

2026年7月12日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Really friendly, knowledgeable staff…

Really friendly staff who let you browse without following you around the store. Juliet was very patient explained the features of our purchase. She was very friendly and let us look while we made our decision and once we decided on what we wanted she explained care details, delivery options and aftercare. It was a very pleasant afternoon

2026年7月12日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

First class service

First class service

2026年7月12日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service by Zak

Great service by Zak.
Helped us pick the right sofa.
Explained all the different options.

2026年7月12日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

DFS METRO CENTRE

we were assisted by Mark Thomas in the purchase of two separate sofas for two different rooms
Mark helped us chose without any type of "sales pressure"
He assisted us massively in the choice of our furniture
Apart from being very knowledgeable, Mark is a really nice person and made out experience very enjoyable, which is a massive compliment from a "bloke" buying furniture with his wife on a Saturaday afternoon

2026年7月11日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great support from the staff

Great support from the staff. Not pushy at all and made us very welcome.

2026年7月11日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service and Amazing Sofa

Honestly, from the moment we walked in, we were just looking for a corner recliner but we came away with something better, thanks to Pamela. She helped us massively and when we found our dream sofa, got a wonderful Latte for my partner (which he loved), and helped us with the credit paperwork, which was processed so easily. Couldn't recommend her enough. Thank you again Pamela for helping us find our forever sofa (or at least for the next 5-10 years lol)

2026年7月11日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Fabulous customer service from Lewis

Fabulous customer service from Lewis. No pressure selling. Great knowledge helping me to make my choice. Lewis was friendly and approachable. Thank you.

2026年7月10日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello Miss Bone,

Thanks for your lovely feedback, we’re glad to hear Lewis met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Helpful staff

Helpful staff. Good choice and finance options.

2026年7月8日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Paul sales man was very helpful…

Paul sales man was very helpful explaining everything about sofas we chose

2026年7月7日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

We came to the store in Gateshead metro…

We came to the store in Gateshead metro for a sofa which we saw online we weren’t pounced on as soon as we walked in just left to browse we had to ask for assistance which we preferred,the gentleman who helped us we amazing explained everything the best experience of buying furniture ever

2026年7月7日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello Peter,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

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