DFS Furniture - Gateshead レビュー 

10,115
TrustScore 5段階評価の5

4.9

metro retail park metro retail park, NE11 9XS Gateshead, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Marc from DFS in Gateshead made my experience purchasing furniture very easy from start to finish. He gave me excellent advice regarding which sofa to buy which would accommodate having pets, and he e... もっと見る

企業が回答しました

5つ星のうち5の評価

Just called in to browse, spoke with Lewis had an idea what i was interested in and directed me. Spoke aboit various styles that would suit comfort. Left me to browse, no pressure to buy. Called in... もっと見る

企業が回答しました

5つ星のうち5の評価

No pressure, friendly welcoming and allowed me to browse. Offered really helpful advice and suggestions - after shopping around returned and purchased. Simple and easy from start to finish, also best... もっと見る

企業が回答しました

5つ星のうち5の評価

we were assisted by Mark Thomas in the purchase of two separate sofas for two different rooms Mark helped us chose without any type of "sales pressure" He assisted us massively in the choice of ou... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • metro retail park metro retail park, NE11 9XS, Gateshead, 英国

  • 0333 999 9757

4.9

優良

TrustScore 5段階評価の5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(10,115)

過去12か月のレビュー数: 100,311

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really friendly

Really friendly, helpful staff, the furniture I wanted was in the store so we were able to see it in person and try it out

2026年7月24日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello Victoria,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Recent purchase

Served by Pamela very helpful pleasant and knowledgeable
Thankyou

2026年7月23日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello Kevin,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent helpful staff made the…

Excellent helpful staff made the purchase very easy.
First class customer service all the way

2026年7月22日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Marc from DFS in Gateshead made my…

Marc from DFS in Gateshead made my experience purchasing furniture very easy from start to finish. He gave me excellent advice regarding which sofa to buy which would accommodate having pets, and he explained all about the 5 year cover plan which will protect my furniture. Additionally he showed empathy for my health condition, helping me to choose a sofa that was suitable. Marc went above and beyond even staying way past his shift finish time to help me. I had the best customer experience ever in DFS and I would highly recommend them and in particular Marc to help you buy new furniture. A****

2026年7月22日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Paul was very helpful and professional…

Paul was very helpful and professional throughout our visit, everything was explained in great detail and he answered any questions we had were in a very thorough and helpful manner. Great service 👍

2026年7月21日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello Rob,

We are really grateful for your kind words and for sharing your experience in our store with Paul. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Perfect Service

No pressure, friendly welcoming and allowed me to browse. Offered really helpful advice and suggestions - after shopping around returned and purchased. Simple and easy from start to finish, also best selection available.

2026年7月21日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello Gillian,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

We were made very welcome staff were…

We were made very welcome staff were very polite and professional!! Sales lady explained everything clearly,
Thank you.

2026年7月20日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great Customer Service

Zak was very helpful and calming which was great as this was my first time purchasing a sofa. Went thought everything with me in detail and made it a very clear and easy purchase. Thank you😀

2026年7月20日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello Lucy,

We are really grateful for your kind words and for sharing your experience in our store with Zak. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great friendly staff

Great friendly staff, very helpful and knowledgeable. Made our purchase very easy

2026年7月20日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello Harry,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Reviewing our salesperson Pamela

Reviewing our salesperson Pamela. She made the buying experience enjoyable and informative. She helped find a sofa to fit our space and requirements and was very clear on the information provided.

2026年7月18日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great shopping experience!!

Thank you to Jess for her advice and knowledge today. Her friendly approachable personality made shopping a pleasure. A lovely young lady who is a credit to the company.

2026年7月19日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Lewis was amazing at his job and every…

Lewis was amazing at his job and every question I had he answered straight away.

2026年7月19日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Just called in to browse

Just called in to browse, spoke with Lewis had an idea what i was interested in and directed me. Spoke aboit various styles that would suit comfort. Left me to browse, no pressure to buy.
Called in next day with husband to purchase. Spoke with Pamela explained i wanted to spend time just trying sofa which she understood & left me to it. Called her over placed order.
Found both staff knowledgeabke, respectful & no pressure to purchase. Very relaxed & happy experience.

2026年7月4日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Excellent Service

The welcome and the help the offer of a lovely coffee the general experience was a real pleasure as I was looking for the sofa and the armchair that I would like. Well done DFS and thank you for looking after me..

2026年7月18日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

great experience

The visit to the store was great, staff were really welcoming and helpful

2026年7月18日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Friendly

Friendly, helpful, informative. Thanks Louis

2026年7月18日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

We went to buy a new sofa but I need to…

We went to buy a new sofa but I need to take my dog in to try him on the sofa to make sure we both fit find, he’s a Labrador cross and this was not an issue Zak was fantastic and nothing was an issue and he takes through everything on the sofa we bought

2026年7月17日
DFS Furniture - Gateshead ロゴ

DFS Furniture - Gateshead からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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