DFS Furniture - Giltbrook レビュー 

5,259
TrustScore 5段階評価の5

4.9

Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a really positive experience ordering our new sofa from DFS. The whole process was simple and straightforward from start to finish. Everything was explained clearly, all of our questions we... もっと見る

企業が回答しました

5つ星のうち5の評価

We were attended to by a helpful, polite and friendly member of staff at DFS Giltbrook who dealt with our purchase quickly and efficiently. Very pleased with our purchase and are looking forward to it... もっと見る

企業が回答しました

5つ星のうち5の評価

We were made to feel at ease as soon as we walked into the store. We were not pounced upon straight away by a sales person but we were allowed time to browse and absorb what was on offer. We were the... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, 英国

  • 0333 999 9777

4.9

優良

TrustScore 5段階評価の5

5259件のレビュー

5つ星
4つ星
3つ星
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1つ星

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4.9

すべてのレビュー

(5,259)

過去12か月のレビュー数: 96,596

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service, perfect products

Welcoming, attentive service without being overpowering or off-putting. Allowed us to take our time with choosing without being bothered and when we were ready, made the whole process straight-forward and easy. Tried a few stores before DFS but found what was needed here.

2026年7月8日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Matt was superb

Matt was superb
That’s all I can say

2026年7月8日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello Jenny,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

5つ星のうち1の評価

I'm still waiting for my purchase

I'm still waiting for my purchase. And it's day 8.

2026年7月1日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hi Ibiene,

Thank you for your review today. Whilst the items you have ordered are ready for quick delivery, this does depend on the couriers availability and the dates in your area. We can confirm delivery has now been arranged for next week.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We were treated with extreme…

We were treated with extreme professionalism. No pushy sales, help and advise was so genuine. Becky was so helpful and professional. She was extremely friendly in all aspects of th sale.

2026年7月6日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Buying the furniture was made easier…

Buying the furniture was made easier because of the knowledge and information provided by the sales person

2026年7月5日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

You made our day possible

Excellent service provided to us by Rebecca.She went extra miles to make us comfortable and and go through all the materials provided until we got the best fabric.
Rebecca made our day easy and enjoyable…..with tangible results.
We will surely visit dfs again for the best service

2026年7月5日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Rebecca met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

My wife and I were looking for a 2…

My wife and I were looking for a 2 seater sofa. The showroom was quite large with a wide variety of furniture. After a few minutes, an advisor, P71 - Bob approached us and soon put us at our ease. He was very knowledgeable about their furniture, payment and delivery options and it was a pleasure talking to him.

2026年7月3日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Bob.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Credit to DFS

We came back to DFS due to the service we had previously & how easy the purchase process is around the 0% interest payments', although Kelly was first class & a great credit to DFS, therefore making the purchase on this occasion even better, very knowledgeable.

2026年7月4日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The sales person was amazing answered…

The sales person was amazing answered all my questions and gave me exactly what I wanted

2026年7月4日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Customer service -( excellent service…

Customer service -( excellent service by Becky)
Products and quality
Ambience of the showroom
0% credit

2026年7月4日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

At DFS

At DFS, we went there to look at mattresses. And expected to spend all day looking all over at them to be honest. But as we layed on every mattress in DFS we found the one within 40 mins. We wasn't pressured by any sales people which for us fantastic as we hate it, and when we was ready we went to ask a sales person a few questions about our sleeping styles and he said we had picked a good one for that. And further more we looked at the reviews and since I have fibromyalgia it was a particularly good one for helping with that too. So a really good day picking a mattress at a decent price, a Rylee Pillowtop at £699 fabulous we cant wait till we get it.

2026年7月3日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello Anetha,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Amazing service

The staff were amazing

2026年7月3日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very comfortable experience.

Very comfortable experience.
Staff were relaxed and helpful when needed. Bob was informative and very sociable helped us confidently with our choice. Impressed with the after sale service and help with the future maintenance of the purchase.

2026年7月3日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello Mr Ingle,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great

Great , nice easy and quick

2026年7月3日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello Amur,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Brilliant service

Brilliant service

2026年7月3日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Brilliant service from attending the…

Brilliant service from attending the store, purchasing sofa and regular updates on expected delivery and aftercare advice. Very pleased with experience

2026年6月13日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful explained everything we…

Very helpful explained everything we needed to no brilliant service

2026年7月1日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello Colette,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent experience at Giltbrook branch

Kelly was fantastic and very informative. I wasn’t going to buy anything I just came in for a look. Kelly came over and was very patient with all of my questions. I have never bought a couch before but she showed me affordable options in the style I wanted. I went in for nothing and ended up purchasing a couch, a chair and a coffee table either I am easily convinced or Kelly is excellent at her job. Personally I would go with the latter.

2026年6月30日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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