The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... もっと見る
企業が回答しました
We had a really positive experience ordering our new sofa from DFS. The whole process was simple and straightforward from start to finish. Everything was explained clearly, all of our questions we... もっと見る
企業が回答しました
We were attended to by a helpful, polite and friendly member of staff at DFS Giltbrook who dealt with our purchase quickly and efficiently. Very pleased with our purchase and are looking forward to it... もっと見る
企業が回答しました
We were made to feel at ease as soon as we walked into the store. We were not pounced upon straight away by a sales person but we were allowed time to browse and absorb what was on offer. We were the... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Welcoming, attentive service without being overpowering or off-putting. Allowed us to take our time with choosing without being bothered and when we were ready, made the whole process straight-forward and easy. Tried a few stores before DFS but found what was needed here.

DFS Furniture - Giltbrook からの回答

DFS Furniture - Giltbrook からの回答
We were treated with extreme professionalism. No pushy sales, help and advise was so genuine. Becky was so helpful and professional. She was extremely friendly in all aspects of th sale.

DFS Furniture - Giltbrook からの回答
Buying the furniture was made easier because of the knowledge and information provided by the sales person

DFS Furniture - Giltbrook からの回答
Excellent service provided to us by Rebecca.She went extra miles to make us comfortable and and go through all the materials provided until we got the best fabric.
Rebecca made our day easy and enjoyable…..with tangible results.
We will surely visit dfs again for the best service

DFS Furniture - Giltbrook からの回答
My wife and I were looking for a 2 seater sofa. The showroom was quite large with a wide variety of furniture. After a few minutes, an advisor, P71 - Bob approached us and soon put us at our ease. He was very knowledgeable about their furniture, payment and delivery options and it was a pleasure talking to him.

DFS Furniture - Giltbrook からの回答

DFS Furniture - Giltbrook からの回答
We came back to DFS due to the service we had previously & how easy the purchase process is around the 0% interest payments', although Kelly was first class & a great credit to DFS, therefore making the purchase on this occasion even better, very knowledgeable.

DFS Furniture - Giltbrook からの回答
The sales person was amazing answered all my questions and gave me exactly what I wanted

DFS Furniture - Giltbrook からの回答
Customer service -( excellent service by Becky)
Products and quality
Ambience of the showroom
0% credit

DFS Furniture - Giltbrook からの回答
At DFS, we went there to look at mattresses. And expected to spend all day looking all over at them to be honest. But as we layed on every mattress in DFS we found the one within 40 mins. We wasn't pressured by any sales people which for us fantastic as we hate it, and when we was ready we went to ask a sales person a few questions about our sleeping styles and he said we had picked a good one for that. And further more we looked at the reviews and since I have fibromyalgia it was a particularly good one for helping with that too. So a really good day picking a mattress at a decent price, a Rylee Pillowtop at £699 fabulous we cant wait till we get it.

DFS Furniture - Giltbrook からの回答
Very comfortable experience.
Staff were relaxed and helpful when needed. Bob was informative and very sociable helped us confidently with our choice. Impressed with the after sale service and help with the future maintenance of the purchase.

DFS Furniture - Giltbrook からの回答
Brilliant service from attending the store, purchasing sofa and regular updates on expected delivery and aftercare advice. Very pleased with experience

DFS Furniture - Giltbrook からの回答
Very helpful explained everything we needed to no brilliant service

DFS Furniture - Giltbrook からの回答
Kelly was fantastic and very informative. I wasn’t going to buy anything I just came in for a look. Kelly came over and was very patient with all of my questions. I have never bought a couch before but she showed me affordable options in the style I wanted. I went in for nothing and ended up purchasing a couch, a chair and a coffee table either I am easily convinced or Kelly is excellent at her job. Personally I would go with the latter.

DFS Furniture - Giltbrook からの回答
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