The customer service was excellent. I went in a few weeks ago and Hope helped me look at some sofas and showed me all the features for the different sofas. I came back after having a think and was gre... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Brilliant sales experience given plenty of time to make sure we had what we wanted it would fit our needs and our home took out care plan explained and how to look after our new sofa. Just can’t wait... もっと見る
企業が回答しました
We went to look at sofa beds. We were approached by a member of staff who introduced herself and asked how she could help us. We explained what we wanted and she showed us various sofa beds. We real... もっと見る
企業が回答しました
Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

連絡先
Fishguard Road, SA61 2AT, Haverfordwest, 英国
- 0333 999 9523
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Great customer service, explained everything thoroughly, Becca was great.

DFS Furniture - Haverfordwest からの回答
Excellent Customer Service
Excellent customer service especially from Stephen. Explained everything thoroughly and was extremely helpful. Thank you very much!

DFS Furniture - Haverfordwest からの回答
Good store experience
Lovely chat to Hope in Haverfordwest store, she was very helpful and gave me lots of good recommendations etc.
I have now purchased a sofa and matching footstool, looking forward to when it comes!

DFS Furniture - Haverfordwest からの回答
Had a really nice experience with Adam…
Had a really nice experience with Adam talked us through everything a credit to the company

DFS Furniture - Haverfordwest からの回答
Stephen made this experience very easy…
Stephen made this experience very easy as he was not pushy he listened to us and gave us help and advice.We were shown around the store in Haverfordwest and as we were looking for a recliner sofa and chair.
There was a great selection and we were encouraged to sit on them and use the electric recliners.
We were offered a drink which was a great gesture.
Stephen was very friendly and helpful and
Knowledgeable.We purchased a 3 seater and a 2 seater sofa which is so comfortable.
Everything was explained thoroughly and we are very impressed with the professional service we received.
Thank you

DFS Furniture - Haverfordwest からの回答
Kerry in the Haverfordwest branch was…
Kerry in the Haverfordwest branch was extremely helpful without being pushy. She was very knowledgeable and gave us plenty of time to make up our minds as to which sofa and chairs would best suit us.

DFS Furniture - Haverfordwest からの回答
Adam was extremely patient with us when…
Adam was extremely patient with us when helping us find the right sofa! We were extremely happy with the service from all the staff, we can’t thank everyone enough and we cannot wait for our new sofa!!

DFS Furniture - Haverfordwest からの回答
Stephen Mabe provided excellent…
Stephen Mabe provided excellent customer service. He was friendly and informative , always ready to assist without being pushy and overbearing

DFS Furniture - Haverfordwest からの回答

DFS Furniture - Haverfordwest からの回答
all the staff were so friendly and…
all the staff were so friendly and accommodating, especially Adam.
we walked in to only have a look and ended up leaving with the purchase of a sofa. such a friendly and warm environment and wouldnt want to go through this purchase with anyone else.

DFS Furniture - Haverfordwest からの回答
Very friendly and helpful to amount of…
Very friendly and helpful to amount of questions asked didn't phase him . Thank you .

DFS Furniture - Haverfordwest からの回答

DFS Furniture - Haverfordwest からの回答
Excellent choice and service
There was a good range of sofas, the first I visited the store, the staff member introduced themself, they were not intrusive and allowed me time to look around and they answered the questions I had at that time
When I returned to look at my chosen sofa I had the same level of service, all my questions were answered and they double checked my measurements and the ordering and payment process was seamless and double checked

DFS Furniture - Haverfordwest からの回答
The staff at dfs haverfordwest were very helpful and pleasant.
The staff at haverfordwest dfs were very polite and helpful.

DFS Furniture - Haverfordwest からの回答
Really helpful salesman
Really helpful salesman. Was very patient, not pushy & helped us choose the sofa that suited our needs.

DFS Furniture - Haverfordwest からの回答
Amazing personal service at store.
The personal service we received at the store.
Jess, the salesperson, was lovely and went out of her way to make sure we were happy at every stage.

DFS Furniture - Haverfordwest からの回答
Friendly knowledgeable staff,no…
Friendly knowledgeable staff,no pressure sales and good variety if choice

DFS Furniture - Haverfordwest からの回答
Great customer service
I was very impressed with the young sales lady who went out of her way to answer all my questions. She was very pleasant and efficient,and I felt very comfortable making my purchase.

DFS Furniture - Haverfordwest からの回答
Friendly & Helpful
We sort of knew what we were after. A young lady offered us help and introduced herself.
After being unable to find what we were after she assisted and was extremely helpful.
We were offered a drink and made very welcomed.

DFS Furniture - Haverfordwest からの回答
I came into the store with a good idea…
I came into the store with a good idea of the particular furniture iwanted for my new property. I realised I had a limited amount of space for the settee I wanted. The assistant who was helping me was absolutely brilliant in helping me choosing my settee, she explained step by step about the process of buying the sette and options available on buying by instalments.
I had everything explained in detail carefully and I was very impressed and would definitely encourage family and friends to buy from your store in haverfordwest. The assistant was called Mrs Hughes, cannot rambert her first name, she was amazing and very knowledgeable on the products I was interested in buying

DFS Furniture - Haverfordwest からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







