We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... もっと見る
企業が回答しました
Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... もっと見る
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Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
London Road, HP11 1LH, High Wycombe, 英国
- 0333 999 9826
4.8
優良
2219件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Izabela was most helpful
Izabela was most helpful on my first visit so once I made a decision on what I wanted I went back to see her to place my order. An excellent salesperson and a stress free experience. I look forward to my new suite being delivered.
2026年2月21日
DFS Furniture - High Wycombe からの回答
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great customer service - Faheem
Faheem was helpful, knowledgeable, and very kind. He made the whole sofa-buying experience easy and enjoyable, and we’re so happy with our purchase. Thank you!
2026年2月21日
DFS Furniture - High Wycombe からの回答
Good afternoon Kiran,
We are really grateful for your kind words and for sharing your experience in our store with Faheem. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great service
2026年2月16日
DFS Furniture - High Wycombe からの回答
Good Afternoon Nicky,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing service
Amazing service. Kamil helped me find the perfect sofa was not at all pushy and was very patient!! Very knowledgeable on all of the different sofas and what they offered!
2026年2月15日
自発的なレビュー
DFS Furniture - High Wycombe からの回答
We appreciate you taking the time to share your experience with us. We're happy to hear that you received amazing service and found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Amazing service Kamil was absolutely…
Amazing service Kamil was absolutely fantastic helped me find exactly what I was looking for while being patient and understanding.
2026年2月15日
DFS Furniture - High Wycombe からの回答
We appreciate you taking the time to share your experience with us. We're happy to hear that you were able to find what you were looking for!
Kind Regards,
Vanessa
DFS Customer Support
My vist to DFS
The staff were friendly, patient and helpful, in particular, Sabrina who took her time to ensure that we were completely satisfied with our choice before proceeding to complete our purchase.
2026年2月15日
DFS Furniture - High Wycombe からの回答
We appreciate you taking the time to share your experience. We're happy to hear that our staff were friendly, patient, and helpful and that you were completely satisfied with your choice.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - High Wycombe からの回答
We appreciate you taking the time to leave us this great feedback! We are so happy our staff were helpful and not pushy.
Kind Regards,
Vanessa
DFS Customer Support
Isabella was excellent
Isabella was excellent, walked us through the website to make sure we knew all of the deals etc before purchase. Helpful, quick and efficient. Very happy with the customer service and experience overall.
2026年2月15日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
No hard sell just very informative
No hard sell just very informative. Very easy transaction
2026年2月14日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very pleased with our sofas (Aventra…
Very pleased with our sofas (Aventra range), very comfortable, all of the features are working as they should, staff in the High Wycombe store were knowledgable and helpful, delivery came earlier than expected which was good for us as our old sofas were past their best, delivery on the day was excellent, the delivery company staff were very polite and helpful. Overall very pleased with the service we received and will definitely use DFS again A+
2026年1月24日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - High Wycombe からの回答
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The salesman was polite and tried hard…
The salesman was polite and tried hard to be helpful.
2026年2月12日
DFS Furniture - High Wycombe からの回答
Thank you for your review. We appreciate you highlighting the salesman's politeness and helpfulness during your experience with us.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful salesperson
Very helpful salesperson, who showed me a number of options, and found just the right fabric samples for me. She didn't try to push me out of my price range and in the end I bought a sofa and a coffee table as I was very relaxed and having a great experience.
2026年2月11日
DFS Furniture - High Wycombe からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Variety of styles an colours available
Variety of styles an colours available.
Intrest free credit.
Staff helpful and kind
2026年2月10日
DFS Furniture - High Wycombe からの回答
We appreciate you taking the time to share your experience. We're happy to hear that you found our staff helpful and our styles appealing.
Kind Regards,
Vanessa
DFS Customer Support
The DFS rep
The DFS rep, Alishah was informative, knew her products and was helpful and not pushy.
2026年2月8日
DFS Furniture - High Wycombe からの回答
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Alishah.
Kind Regards,
Jordan
DFS Customer Support
Allowed time to browse but approached…
Allowed time to browse but approached and asked if needing help so comfortable that help was easily available . Jackie was knowledgeable and helpful, giving options but not pushing or pressuring. Everything explained clearly and questions asked to gauge advice needed
2026年2月7日
DFS Furniture - High Wycombe からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Very good experience in DFS
Very good experience in DFS today.
The sales assistant had a good knowledge of the products while being friendly but not pushy.
Explained all options available with the furniture and payment scheme.
Would recommend!
2026年2月6日
DFS Furniture - High Wycombe からの回答
Good Morning Jane,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Staff were very professional and…
Staff were very professional and efficient. Our sales lady Jackie was very helpful and informative regarding the Sofa we purchased.
2026年2月6日
DFS Furniture - High Wycombe からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Very good Janice revel
2026年1月28日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Knowledgable and helpful sales rep
Sales rep was very helpful and knowledgeable. He was also not pushy.
2026年1月31日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
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