We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... もっと見る
企業が回答しました
Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... もっと見る
企業が回答しました
Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
London Road, HP11 1LH, High Wycombe, 英国
- 0333 999 9826
4.8
優良
2218件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lots of sofas to try out in store
Lots of sofas to try out in store, reasonable prices and nice staff
2026年2月24日
DFS Furniture - High Wycombe からの回答
Good Afternoon Jill,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful staff.
2026年2月28日
DFS Furniture - High Wycombe からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
How to treat customers
My wife & I visited the High Wycombe store twice and on both occasions we were met by Izabella who answered all of our questions regarding the Pittsburgh arm chairs that we were purchasing. We made a point of seeing her on our second visit as she was most professional in the manner she dealt with our questions which ultimately helped us make our decision on our purchase. Her attention to our requirements could not have been improved on. Thank you Izabella.
2026年3月2日
DFS Furniture - High Wycombe からの回答
Good afternoon Paul,
We are really grateful for your kind words and for sharing your experience in our store with Izabella. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - High Wycombe からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - High Wycombe からの回答
Good Afternoon,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Very pleased with service
Very welcoming, allowing us space to explore. Great service delivered by Danielle, who provided us with personalised advice and guidance during the sofa buying process.
2026年2月28日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine A
DFS Central Customer Support
Isabella helped us a lot
2026年2月27日
DFS Furniture - High Wycombe からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Everything was explained well with a friendly service.…
Everything was explained well with a friendly quick service. With the help of a very friendly lady called Isabella.
2026年2月27日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Great service!
2026年2月10日
DFS Furniture - High Wycombe からの回答
Good morning Frankie,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Professional service at it's best
Not sure about the company as yet but the member of staff who served me was great and couldn't do enough to make sure I was happy. I had just been to a competitor's store and the difference was culpable.
2026年2月25日
DFS Furniture - High Wycombe からの回答
Good afternoon Des,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
I had a great experience with Jackie
I had a great experience at DFS High Wycombe. From the moment we walked in, the atmosphere was welcoming and relaxed, with no pressure to rush or make a decision.
Jackie was especially helpful throughout the whole process. She was friendly, knowledgeable, and really took the time to understand what we were looking for. She explained the different options clearly, answered all our questions patiently, and made sure we felt confident in our choice. Nothing felt like too much trouble for her.
Overall, excellent customer service and a smooth, enjoyable shopping experience. I’d definitely recommend visiting — and if you can, ask for Jackie!
2026年2月24日
DFS Furniture - High Wycombe からの回答
Good morning Virender,
We're really grateful you shared this amazing 5* review. We are glad to hear that NAME helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
The Polish lady
The Polish lady, not sure of her name, cery friendly and efficient and told us everything in advance so we knew exactly what we were paying for. Really helpful
2026年2月25日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - High Wycombe からの回答
Good Afternoon,
We are really pleased to hear this!
Kind Regards,
Vanessa
DFS Customer Support
I purchased a beautiful sofa and chair…
I purchased a beautiful sofa and chair today from High Wycombe DFS so happy thanks to the sales lady amazing advice and very helpful. I can’t wait for delivery day
2026年2月24日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - High Wycombe からの回答
We appreciate you taking the time to leave us this great review. We are happy you had a relaxed experience with our helpful staff.
Kind Regards,
Vanessa
DFS Customer Support
The lady who attended to us was very…
The lady who attended to us was very professional and helpful, making suggestions to aid our purchase.
2026年2月22日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
We are really happy with our purchase
We are really happy with our purchase ,
The sales person was very helpful in helping us choosing the right sofa and the extra considerations
He clearly explained us the whole process from ordering to delviry and the after sale care that was available to us
We are so looking forward to receive our new sofas set
2026年2月21日
DFS Furniture - High Wycombe からの回答
Good morning,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Professional and respectful
Everything went well fully informed by members of staff about the sofa I required extremely professional
2026年2月21日
DFS Furniture - High Wycombe からの回答
Good afternoon Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - High Wycombe からの回答
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Izabela was most helpful
Izabela was most helpful on my first visit so once I made a decision on what I wanted I went back to see her to place my order. An excellent salesperson and a stress free experience. I look forward to my new suite being delivered.
2026年2月21日
DFS Furniture - High Wycombe からの回答
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
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