We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... もっと見る
企業が回答しました
Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... もっと見る
企業が回答しました
Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
London Road, HP11 1LH, High Wycombe, 英国
- 0333 999 9826
4.8
優良
2218件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic experience with fantastic…
Fantastic experience with fantastic knowledgeable staff
2026年3月24日
DFS Furniture - High Wycombe からの回答
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service from Jacky. Went through all options for sofa colours, cushion fillings and feet colours. Gave delivery date and name of company who can take away our old sofa away.
2026年3月24日
DFS Furniture - High Wycombe からの回答
Good afternoon Paul,
We're really grateful you shared this amazing 5* review. We are glad to hear that Jacky helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Our experience was made easy because…
Our experience was made easy because Jackie and the High Wycombe store was very helpful
She was very clear and explained everything well
2026年3月22日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
competent person at the shop
2026年3月22日
DFS Furniture - High Wycombe からの回答
Good Morning Monika,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Kamil was amazing!
Kamil was amazing! So knowledgeable, professional and patient and he helped me secure a deal to save me money overall. Really impressed and I couldn't have asked for better customer service. Thank you! ❤️
2026年3月21日
自発的なレビュー
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Kamil in DFS High Wycombe was…
Kamil in DFS High Wycombe was amazing! So knowledgeable, helpful and patient. Couldn't have asked for more and he helped me secure a deal to save some money which I really appreciated. Thank you ❤️
2026年3月21日
DFS Furniture - High Wycombe からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Izabella was outstanding and he…
Izabella was outstanding and he customer service skills were top notch
2026年3月21日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Well set up showroom
Well set up showroom, plenty of choice. Spent couple of hours looking. Second visit to purchase , salesperson ( Jackie ) really friendly , excellent knowledge of the product. Pleased we chose DFS.
2026年3月17日
DFS Furniture - High Wycombe からの回答
Good morning Martin,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Most helpful assistant
Most helpful assistant, was pleased we were kept informed and advised throughout our visit.
2026年3月17日
DFS Furniture - High Wycombe からの回答
Good morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great range of sofas.
Great range of sofas.
The young assistant was very helpful but also allowed us plenty of time on our own to decide which sofa we wanted.
Thank you, looking forward to delivery.
2026年3月8日
DFS Furniture - High Wycombe からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
We have a great experience on the shop…
We have a great experience on the shop with Kamil,he is a good seller!
2026年3月15日
DFS Furniture - High Wycombe からの回答
Good morning Stefan,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Value for money
My experience was great Irene the advisor took me through the whole process Irene Wycombe branch was professional and respectful.
I also purchased a fabulous clearance sofa set.
2026年3月12日
DFS Furniture - High Wycombe からの回答
Good afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
The lady who help me wasvery good
The lady who help me was very good, and patient she made the whole experience very easy.
2026年3月10日
DFS Furniture - High Wycombe からの回答
Good afternoon Marlene,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Young lady was very polite pleasant not…
Young lady was very polite pleasant not at all pushy and was very helpful in explaining different fabrics and about the workings of the furniture and all the after care
2026年3月6日
DFS Furniture - High Wycombe からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Superb
Superb
The young lady, who we understand is Polish, was extremely helpful and very pleasant. She allowed us to take time in choosing our sofas and pointed out colours available.
2026年2月27日
DFS Furniture - High Wycombe からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Faheem from high wycombe store was very…
Faheem from high wycombe store was very kind and answered all our questions thoroughly
2026年3月5日
DFS Furniture - High Wycombe からの回答
It is really appreciated that you took the time out to share your kind words. We are glad to hear Faheem helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind Regards,
Vanessa
DFS Customer Support
We visited DFS today to buy a sofa and…
We visited DFS today to buy a sofa and received great care from the staff. She was very friendly, patient, and helpful throughout the whole process. She answered all my questions clearly and made the experience smooth and stress-free. Excellent customer service — thank you!
2026年3月4日
DFS Furniture - High Wycombe からの回答
Good morning Gayan,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - High Wycombe からの回答
Good morning Jane,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Fantastic experience
Fantastic experience. Jackie was really helpful in helping us work out what sofa would be best for me and my family (2 adults and 2 children) very informative.
2026年3月3日
DFS Furniture - High Wycombe からの回答
Good afternoon Katy,
Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We have just purchased two settees from…
We have just purchased two settees from DFS and couldn’t be happier with the experience. From start to finish, Jackie handled everything, including helping with the layout of our room, with great professionalism and efficiency. The ordering process was straightforward, and Jackie was extremely helpful and responsive to any of our questions. We look forward to receiving our furniture. Would highly recommend a visit to the store and great personal service.
Thanks Jackie.
2026年3月4日
DFS Furniture - High Wycombe からの回答
Good afternoon,
We're really grateful you shared this amazing 5* review. We are glad to hear that NAME helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
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