DFS Furniture - Hove レビュー 

4,554
TrustScore 5段階評価の5

4.8

Old Shoreham Rd, Goldstone Retail Park, BN3 7PN Hove, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We visited DFS in Hove and had a really good shopping experiencia. The staff (Kerry) were very attentive and helpful, and guided us toward our purchase of 2 x 3 seater sofas. There is a huge choic... もっと見る

5つ星のうち5の評価

Absolutely brilliant customer service from Bev & Paul. Couldn't fault either of them. They werent pushy & understood exactly what we were looking for. Would definitely recommend DFS & would use them a... もっと見る

企業が回答しました

5つ星のうち5の評価

Having visited the store 3 times over the last week, to view different options, the store was always clean and tidy. The staff asked if we required any assistance but left us to look around with no p... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff (Jess) was amazing, so helpful , calm and explained everything to us in such great detail , she’s a real credit to the team at DFS! The shop had an amazing range of sofas to chose from, we a... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, 英国

  • 0333 999 9786

4.8

優良

TrustScore 5段階評価の5

4554件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.8

すべてのレビュー

(4,554)

過去12か月のレビュー数: 100,319

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great choice of products

Great choice of products. Lots of help given by friendly sales assistant. The whole process was easy.

2026年6月29日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Good Customer Service

Good Customer Service

2026年7月1日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Awesome service

The ease of ordering a sofa to our requirements.
The staff were more than accommodating & were totally polite throughout.
Excellent service.

2026年6月29日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

I had a great experience shopping at…

I had a great experience shopping at DFS today. Mark was incredibly helpful, friendly, and knowledgeable throughout the whole process. He took the time to understand what I was looking for, answered all my questions, and made choosing the perfect sofa easy and enjoyable. There was no pressure, just excellent customer service. I’m really pleased with my new sofa and would definitely recommend DFS, especially if you have the chance to be helped by Mark. Thank you for such a positive experience!

2026年6月29日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Kerry was very helpful

Kerry was very helpful. Answered all questions asked of the item. Advised us of all the extras and the delivery specifications. An Absolute delightful experience. Kerry offered us coffee before we made our final decision. Great shopping experience with a very helpful sales person.

2026年6月28日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

My order experience at Hove was…

My order experience at Hove was excellent, good advice and helpful.

2026年6月28日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Very good experience

Very good experience. Was noticed when we first arrived, but allowed us plenty of time on our to browse, but pointed us in right direction when narrowing down choice. Would recommend to other shoppers

2026年6月15日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

First class sofa purchase.…

Knowledgeable staff who helped us with a good choice of product for our needs.

2026年6月22日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great experience all round

Great experience all round. Was such an easy process from the minute we walked in to leaving the store.

2026年6月22日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Lovely service

Lovely service

2026年6月21日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

5つ星のうち1の評価

Absolute shambles

Absolute shambles from
Start to finish the only good thing was the 2 men that delivered my sofas where absolute legends the rest forget it

2026年6月14日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Good Morning Pete,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your order.

We are really sorry that this has happened. It is very disappointing to hear and not the experience we wish our customers to have and please be rest assured we will feed this back to the relevant team internally.

I have taken a look into your order and can see your furniture has been delivered and we hope you enjoy your furniture.

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Very helpful patient staff

Very helpful patient staff. And really took the time to check my order was exactly right.

2026年6月20日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Overall experience was very pleasant

Overall experience was very pleasant. No pushy sales people. Relaxed atmosphere, helpful and knowledgeable staff and coffee on tap. Beverley dealt with our purchase and was excellent.

2026年6月19日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service very helpful

2026年6月16日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Very positive process

2026年6月14日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

The customer service was outstanding

The customer service was outstanding. My adviser Oma - Beverly was very knowledgeable and extremely helpful. Talked me through the whole process putting me at ease.

2026年6月16日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

We recently purchased a sofa here at…

We recently purchased a sofa here at DFS and can’t wait to receive it. A special mention goes to Gabbi, who was incredibly helpful throughout the process. She was friendly, professional, and made everything easy and stress-free. Her excellent customer service really stood out and made the whole experience even better. Highly recommended!

2026年6月14日
DFS Furniture - Hove ロゴ

DFS Furniture - Hove からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

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