DFS Furniture - Kettering レビュー 

3,018
TrustScore 5段階評価の5

4.9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... もっと見る

企業が回答しました

5つ星のうち5の評価

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a great experience at DFS Kettering and the customer service was brilliant. Cherice helped us with our sofa and was very knowledgeable. The staff were so friendly and welcoming.

企業が回答しました

5つ星のうち5の評価

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, 英国

  • 0333 999 9840

4.9

優良

TrustScore 5段階評価の5

3018件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(3,018)

過去12か月のレビュー数: 101,849

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We went to look at sofas and bought one…

We went to look at sofas and bought one due to the relaxed atmosphere in the showroom. There were no pushy sales assistants but they were there to help and tell you about any we liked. Reece helped us to get the one we really liked explaining all the aspects of the 3-4 we had chosen. Came away very happy 😃

2026年6月4日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Recent purchase at DFS

We recently visited DF and had an excellent experience thanks to Nigel. He was incredibly helpful, patient, and professional throughout the whole sales process. He took the time to explain everything thoroughly, answered all of our questions clearly, and never made us feel rushed or pressured.

Nigel's knowledge, attention to detail, and calm approach made what can feel like an overwhelming decision much easier and more enjoyable. Customer service truly second to none. Thank you Nigel, for such a positive experience, it was very much appreciated.

2026年6月2日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello Nirmal,

We're really grateful you shared this amazing 5* review. We are glad to hear that Nigel helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful and friendly advice

Very helpful and friendly advice. The staff pointed out all the many different aspects of choosing our settees and the options available to us. Both Nigel and Reece were friendly and courteous. We’re very pleased with our choice and look forward to our settees arriving.

2026年6月1日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Staff and the warm service in showroom

The staff was very warm lovely and very respectful as well as help and patient.

2026年5月31日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Reece,Customer service & help.

Reece in the Kettering store was very helpful, knowledgeable & went through every detail with us when we were looking for new sofa,he helped us in every way possible, spending plenty of time with us,explaining everything,As someone who worked in customer service,I can honestly say Reece was honestly fantastic & made the process very easy & we left with the perfect sofa for us.

2026年5月30日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Good price great quality sofas

Good price great quality sofas
Sales men was really nice and helpful
Delivery service great and extremely fast
Overall very satisfied with my new sofa

2026年5月18日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent staff

Reece, the salesman, was excellent and very helpful without any waffle. He gave us plenty of time and space to look around and then was on hand to help with our purchase.

2026年5月26日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Well connected with our needs as a…

Well connected with our needs as a customer good knowledge of the product pleasant experience during the process of the service provided

2026年5月25日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Reece was very helpful

Reece was very helpful, wasn't at all pushy, knew all the answers to the questions we had, and was extremely helpful.

2026年5月24日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

James (kettering store)

James (kettering store) made it really easy and simple to purchase and explained everything well!

2026年5月21日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Exceptional service from James at the Kettering branch.

James was a model professional, he spoke in depth about all options available to us and was polite and very engaging from start to finish during the buying process. A credit to your company and himself. 👌

2026年5月21日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Lucy saw us and gave us time to make…

Lucy saw us and gave us time to make our mind up. No hard sales tactics , relaxed and helpful. That's all we hope for.

2026年5月18日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

I ordered my sofa with Lucy

I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS.
Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me how to order this and made it all sound possible.
Thanks Lucy

2026年5月6日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The gentleman made us drinks and…

The gentleman made us drinks and explain everything fully to us.

2026年5月18日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service. Nigel our sales advisor was very knowledgeable.

2026年5月17日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great customer service at the store and…

Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍

2026年5月10日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

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