Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... もっと見る
企業が回答しました
We had a great experience at DFS Kettering and the customer service was brilliant. Cherice helped us with our sofa and was very knowledgeable. The staff were so friendly and welcoming.
企業が回答しました
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, 英国
- 0333 999 9840
4.9
優良
3018件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Our advisor Reece made us feel very…
Our advisor Reece made us feel very welcome, had great product knowledge and was very friendly and helpful throughout.
2026年6月21日
DFS Furniture - Kettering からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Kettering からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Kettering からの回答
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great options info and options
2026年6月13日
DFS Furniture - Kettering からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service and very…
Great customer service and very friendly. Made the whole process easy.
2026年6月20日
DFS Furniture - Kettering からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We initially spoke with Nigel who was…
We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a 5 year stsin/wear warranty which we decided to take. Looking forward to sitting on it in our new home. We particularly liked no pressure sales. Thank you.
2026年6月19日
DFS Furniture - Kettering からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good experience of sofa buying
We had a good experience from entering the Store. It was bright and clean and welcoming.
We browsed around at our own pace and was asked by a sales person if we needed any help, we didnt at the time. When we were ready to ask questions about a certain sofa we were joined by Nigel who was very polite and helpful. He offered us a coffee and we sat and discussed what would be good for us and we chose a colour. We were given lots of options about treatments etc that offered protection as we have animals. All in all a very good experience would recommend DFS.
2026年6月6日
DFS Furniture - Kettering からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Kettering からの回答
Hello Stuart,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Kettering からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Lucy was friendly
Lucy was friendly, polite and very knowledgeable, helped making our choosing our sofa enjoyable.
2026年6月12日
DFS Furniture - Kettering からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Kettering からの回答
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Nigel the staff member who helped me
Nigel the staff member who helped me, guided me through all the steps making it easier for me to understand and then purchase the sofa I needed
2026年6月12日
DFS Furniture - Kettering からの回答
Hello Christopher,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I was very pleased with my order and…
I was very pleased with my order and the customer service advisers that helped me making sure I got the best sofa I was looking for.
Thank you.
2026年5月31日
DFS Furniture - Kettering からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service, couldn’t fault sales person
The gentleman that dealt with us was very good, not pushy at all and very personable. Just enough help but didn’t overstep. Gave us all of the information needed. Just a shame I can’t remember his name.
2026年5月30日
DFS Furniture - Kettering からの回答
Hello Kara,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
The staff that assisted us was exceptionally friendly and very helpful. Great customer service.
2026年6月6日
DFS Furniture - Kettering からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and approachable staff
Two visits to Kettering DFS branch this week. Both times was greeted by friendly and approachable staff, very helpful, not overbearing. Everything regarding my purchase was explained clearly.
2026年6月6日
DFS Furniture - Kettering からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Nigel was very clear and helpfull.
2026年6月6日
DFS Furniture - Kettering からの回答
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Nigel at Kettering DFS was kind and he…
Nigel at Kettering DFS was kind and he made sure all our questions were answered. He paid attention to what we wanted and he delivered. Thank you Kettering DFS.
2026年5月30日
DFS Furniture - Kettering からの回答
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Kettering からの回答
Hello Will,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
james was very helpful
james was very helpful and polite, everything was explained very well, just up to the delivery to hold up their end now.
2026年6月5日
DFS Furniture - Kettering からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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