I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... もっと見る
企業が回答しました
Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... もっと見る
企業が回答しました
We recently purchased a Lucius corner power sofa and matching console unit from the DFS Kettering store, and the whole experience was very positive. The staff were friendly, knowledgeable and g... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, 英国
- 0333 999 9840
4.9
優良
3025件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff knowledge and advice was superb…
Staff knowledge and advice was superb and we felt we were given adequate time and space to consider our sofa choice when in store. A brilliant buying experience.
2026年3月10日
DFS Furniture - Kettering からの回答
Good morning Claire,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Kettering からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very good and explains everything about…
Very good and explains everything about the product
2026年3月2日
DFS Furniture - Kettering からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Kettering からの回答
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Amazing experience and great product…
Amazing experience and great product knowledge . About time we have been given great customer services. Something lacking in business these days.
2026年3月8日
DFS Furniture - Kettering からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Kettering からの回答
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Nigel was excellent
Nigel was excellent, very clear, very informative. Was a pleasure to deal with
2026年3月7日
DFS Furniture - Kettering からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service.
Lucy was very helpful, professional, polite and informative. The other members of staff at the Kettering branch were also very helpful. There was no rush or pressure. Would definitely recommend the Kettering Branch of DFS to my friends and family.
2026年3月6日
DFS Furniture - Kettering からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Kettering からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
DFS Furniture - Kettering からの回答
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Nigel was lovely explaining and took…
Nigel was lovely explaining and took the time to listen and show us what we needed to see. Very good customer service. Nigel is very polite.
2026年2月24日
DFS Furniture - Kettering からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service and Excellent…communication.
Great service and Excellent communication.
Easy purchase .
Plenty of collections made our selection easier.
2026年3月3日
DFS Furniture - Kettering からの回答
Good morning Gigi,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reece for salesman of the year 🏆
A very positive experience from start to finish. We received friendly, knowledgeable advice from Reece today. He gave us the space & time to peruse at our leisure. A very successful stress free, pleasant experience. Highly recommend this store & Reece 🙌🏼🙌🏼🙌🏼
2026年3月3日
DFS Furniture - Kettering からの回答
Good afternoon Dawn,
We are really grateful for your kind words and for sharing your experience in our store with Reece. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Kettering DFS - Reece 10/10
Reece was honest, knowledgeable, and not 'pushy' when it came to ordering our new sofa. A valuable asset to your Kettering team
2026年2月22日
DFS Furniture - Kettering からの回答
Good afternoon Marcus,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Everyone was very helpful in helping us…
Everyone was very helpful in helping us make the right decision for us
2026年3月2日
DFS Furniture - Kettering からの回答
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Lovely comfortable sofa and helpful service.
Lucy was extremely helpful and really helped me to choose the ideal sofa. Allowed me to take my time and reach my own decision. Very nice looking and comfortable sofa.
2026年3月2日
DFS Furniture - Kettering からの回答
Good afternoon Simon,
Thanks for your lovely feedback, we’re glad to hear Lucy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The salesman was very attentive
The salesman was very attentive, helpful and clearly knowledgeable. A credit to your company.
2026年3月1日
DFS Furniture - Kettering からの回答
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others.
Kind regards
Holly M
DFS Customer Support
You wasn’t pressured into buying…
You wasn’t pressured into buying anything as soon as you walked in the door
2026年3月1日
DFS Furniture - Kettering からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
found the perfect sofa
Friendly and informative, gave us time to have a good look around and test out sofas in our own time, a sweet hot chocolate drink whilst we were discussing our choices was very welcome
2026年3月1日
DFS Furniture - Kettering からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
amazing service from the gentleman that…
amazing service from the gentleman that served us and had a lovely conversation and answered every question with ease.
2026年2月28日
DFS Furniture - Kettering からの回答
Good Afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Lorraine A
DFS Central Customer Support
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