I visited the store the store on Monday Lewis approached us and was ready polite, helpful and efficient he even made me a diagram with measurements of the sofas I liked for me to discuss with my husba... もっと見る
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I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... もっと見る
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We have visited the Llantrisant store several times over the past few months and each time the staff have been amazing. They are polite and friendly and more importantly do not hassle you! This is th... もっと見る
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No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

連絡先
A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, 英国
- 0333 999 9831
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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The person that we met within store…
The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all around the shop ( no hassle) tried several sofas picked what we wanted and colour . Called said gentleman and he came straight away . Answered any questions we had then explained about the extras like delivery, warranty, sliders and aftercare insurance. ( didn't feel pressured) explained all processing procedures. Nice guy new his stuff gave us free delivery and feet . Spent £2800 but got to pick what we wanted with no hassle and fantastic service . Would definitely go to this guy again.

DFS Furniture - Llantrisant からの回答
Lewis was very helpful in the…
Lewis was very helpful in the Llantrisant branch and made the whole process extremely easy!

DFS Furniture - Llantrisant からの回答
Customer service was incredible…
Customer service was incredible couldn’t have had a smoother interaction

DFS Furniture - Llantrisant からの回答
Our experience at DFS Llantrisant.
We were given help when we asked and then left to browse at leisure, completely without any pressure. The sales person was relaxed, very helpful, patient and friendly. He listened to what we were looking for and offered suggestions and advice when asked. He explained everything clearly and simply, and made sure we understood. This resulted in us finding exactly what we wanted and being completely satisfied with it.
We were all together very pleased with what was on offer and found it very good value for money. We would definitely choose DFS Llantrisant again.

DFS Furniture - Llantrisant からの回答
Very helpful knowledgable staff
Very helpful knowledgable staff. Helped us find exactly what we were looking for at a good price. Hassle free process to buy and arrange delivery with help of Josh and David

DFS Furniture - Llantrisant からの回答
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable, especially David,no pressure, came to help us when asked, made us feel welcome and comfortable.

DFS Furniture - Llantrisant からの回答
David at DFS, Llantrisant
David at DFS, Llantrisant was so helpful, knowledgable and made us feel comfortable and no pressure to purchase.
I was extremely impressed at David’s knowledge and suggestions on the sofa we liked. We chose a different configuration. Which was so helpful. We didn’t settle, we had the sofa we wanted.
Great service and would highly recommend this store.

DFS Furniture - Llantrisant からの回答
Mac kenzie done our order,very polite…
Mac kenzie done our order,very polite and friendly .Great customer service.

DFS Furniture - Llantrisant からの回答
Being able to go into a store and see…
Being able to go into a store and see and test the sofa I wanted

DFS Furniture - Llantrisant からの回答
The salesman Josh was extremely helpful…
The salesman Josh was extremely helpful very knowledgeable of his sofas, very easy to talk to without putting any pressure on myself and husband in purchasing a new sofa. He explained everything about the sofa design we were looking at and helped us make our final decision before making any agreement . We are very happy and would definitely recommend the store where Josh is working from, huge thank you to him, he’s a credit to your company

DFS Furniture - Llantrisant からの回答
Helpful staff
Helpful staff. Good variety to choose from. All necessary information provided. Stress free experience.

DFS Furniture - Llantrisant からの回答
A pleasant shopping experience
On entering we were met by a lovely , friendly gentleman Josh , I asked him to show us the Zana 3 seater sofa as we already have the recliner in the same range. He offered us a cup of tea/ coffee as we sat on the sofa , he explained about the firm cushions in foam of what we have already and he succeeded to explain everything else from time to make , guarantees to delivery details. Our overall experience today in the Pontyclun DFS store was 100% Satisfactory.

DFS Furniture - Llantrisant からの回答
Sales person was extremely polite and…
Sales person was extremely polite and helpful. I have shopped at dfs for over 20years ,always treated well .

DFS Furniture - Llantrisant からの回答
Friendly staff
Friendly staff, explained the options clearly. Very personable allowed us space to might the right decision for us.

DFS Furniture - Llantrisant からの回答
There was no pressure to buy
There was no pressure to buy, we left to browse but plenty of help to hand when we needed it. We were helped by a very Knowledgeable staff member and a seamless, clear transaction was carried out.

DFS Furniture - Llantrisant からの回答
Fabulous service - David served us
Fabulous and very easy to understand and quick and easy

DFS Furniture - Llantrisant からの回答
Customer service from David
Excellent customer service from David. Helpful, knowledgable but not too forward or pushy. Lovely aftershave too!

DFS Furniture - Llantrisant からの回答
Staff incredibly helpful
Staff incredibly helpful. Very pleasant and made my experience a very enjoyable one.

DFS Furniture - Llantrisant からの回答
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