I visited the store the store on Monday Lewis approached us and was ready polite, helpful and efficient he even made me a diagram with measurements of the sofas I liked for me to discuss with my husba... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... もっと見る
企業が回答しました
Leah approached us very quickly within us entering and made us extremely comfortable. Myself, my wife and my autistic son had entered and he was very excited to jump and bounce on all these sofas and... もっと見る
企業が回答しました
No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, 英国
- 0333 999 9831
4.9
優良
3286件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
There was no pressure to buy
There was no pressure to buy, we left to browse but plenty of help to hand when we needed it. We were helped by a very Knowledgeable staff member and a seamless, clear transaction was carried out.
2026年6月28日
DFS Furniture - Llantrisant からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fabulous service - David served us
Fabulous and very easy to understand and quick and easy
2026年6月27日
DFS Furniture - Llantrisant からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service from David
Excellent customer service from David. Helpful, knowledgable but not too forward or pushy. Lovely aftershave too!
2026年6月27日
DFS Furniture - Llantrisant からの回答
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with David.
Kind Regards,
Jordan
DFS Customer Support
Staff incredibly helpful
Staff incredibly helpful. Very pleasant and made my experience a very enjoyable one.
2026年6月24日
DFS Furniture - Llantrisant からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent service!
2026年6月22日
DFS Furniture - Llantrisant からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Definitely Recommend
We knew what we were looking for from a previous visit, Lewis at the Llantrisant store was very, knowledgeable and helpful, he arranged our order with no stress or issues, our sofas are due for delivery this week! Great service!
2026年6月1日
DFS Furniture - Llantrisant からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great service from start to finish. I wasn’t 100% sold on a sofa, but the gentleman who helped was friendly, knowledgeable, and genuinely helpful. Help find the right sofa for us and Made the decision much easier. 👌
2026年6月21日
DFS Furniture - Llantrisant からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great service from Josh in Llantrisant…
Great service from the Llantrisant store - a big thank you to Josh!
2026年6月21日
DFS Furniture - Llantrisant からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The Sales assistant Grant was brilliant…
The Sales assistant Grant was brilliant from start to finish, there was no hard sell ,while we were looking for our new sofas, he took his time to explore all options and insured that our final choice was exactly what we wanted. He fully explained the delivery process and schedule
A great credit to DFS
2026年6月19日
DFS Furniture - Llantrisant からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Llantrisant からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Very Professional &Very Helpful
We were met by a member of staff named David, Who was very understanding &very helpfull with our choice of purchase &the offer of a few cuppa,s went down well...
2026年6月13日
DFS Furniture - Llantrisant からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Llantrisant からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Impeccable service from Natasha.
I called up for advice on a sofa I was interested in. The lady on the phone I believe was called Natasha? I called around 16:20 on 17/06/26. She was amazing. Very patient and answered all my questions with ease. Very easy to talk too. I let her know I am a first time buyer and she was very kind in offering all kinds of advice. She went through all the protocols with ordering a sofa, let me know the deals they have on. Cleaning advice on the sofas such as the dos and donts. I even ended up ordering extra furnishings. She put through the order for me over the phone, it was all very smooth running. I cannot wait for my sofa for my new home, the service was impeccable.
2026年6月17日
DFS Furniture - Llantrisant からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Our experience from start to finish was…
Our experience from start to finish was very professional but yet felt like speaking with a friend . The staff there were not to pushy but yet very helpful with their information, we would strongly recommend DFS definitely felt in safe hands .
2026年6月13日
DFS Furniture - Llantrisant からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were guided through our purchase by…
We were guided through our purchase by Gary. Excellent service and great knowledge of the product.
2026年6月15日
DFS Furniture - Llantrisant からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good friendly information in a relaxed…
Good friendly information in a relaxed atmosphere.
2026年6月14日
DFS Furniture - Llantrisant からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
2026年6月13日
DFS Furniture - Llantrisant からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Lewis your sales man was very…
Lewis your sales man was very professional and very knowledgeable. Being an area sales manager my self I was very impressed . He was so helpful he made the sale
2026年6月13日
DFS Furniture - Llantrisant からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Absolutely amazing service and so very…
Absolutely amazing service and so very helpful
Would highly recommend to anyone looking for a that extra help to find the perfect sofa.
2026年6月13日
DFS Furniture - Llantrisant からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent service provided by staff.
Excellent service provided by staff.
Lovely manner and prompt in dealing with our business. Never shopped in DFS previously, but will certainly do so in the future. Very pleased with the quality of your furniture and during these times it's nice to have value for money.
2026年6月5日
DFS Furniture - Llantrisant からの回答
Hello Elizabeth,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
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