Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... もっと見る
企業が回答しました
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Throstles Green, M16 0SN, Stretford, 英国
- 0333 999 9751
4.9
優良
4657件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hamza was very good knew lots of info…
Hamza was very good knew lots of info about the sofas and gave us all the info we needed to pick the right one
2026年5月21日
DFS Furniture - Manchester からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS staff are liars.
Member of staff said pay £129 for delivery in a week, which we did along with the full amount for the sofa. When this took over 3.5 weeks to deliver, we contacted them about this as we called DFS numerous times during this to liaise.
They proceeded to lie and say we were contacted twice before this, which is abhorrently untrue as we have evidence via text messages. They said they are not willing to help us further as the notes say told not within a week, we would not have paid this if ‘Dennis’ didn’t tell us within a week.
They are bare faced liars and would not recommend the £129 delivery option. Unbelievable.
2026年5月21日
自発的なレビュー
DFS Furniture - Manchester からの回答
Good afternoon,
Thank you for taking the time to share your feedback, its always greatly appreciated. To confirm when you purchase express furniture the full balance or deposit needs to be paid before the order will go live with the suppliers, if you were prompted to clear the balance this would have been the reasoning behind this.
I am very sorry to hear however, you are still waiting on your delivery and I do appreciate your frustration if this is later than anticipated. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 03339999777.
Kind regards,
Lia
DFS Customer Support
Heydon is a credit to your company
Heydon is a credit to your company, He was very attentative in his approach
2026年5月20日
DFS Furniture - Manchester からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Derek was marvellous what a lovely man…
Derek was marvellous what a lovely man very helpful and went above and beyond very friendly
2026年5月18日
DFS Furniture - Manchester からの回答
Good morning Claire,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The Scottish guy he is full of…
The Scottish guy he is full of experience and knowledge of the job also he’s kind and honest , we are so happy for shopping today .
Thanks again
2026年5月18日
DFS Furniture - Manchester からの回答
Good morning Mojgan,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Antonio greeted us at the door
Antonio greeted us at the door, he was polite and left us to browse in are own time which was great the experience was peaceful and calm .
2026年5月11日
DFS Furniture - Manchester からの回答
Good afternoon Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Manchester からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Ismail made us comfortable and answer…
Ismail made us comfortable and answer all our questions very satisfied
2026年5月15日
DFS Furniture - Manchester からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
anessa
DFS Customer Support
DFS Furniture - Manchester からの回答
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful young man
Very helpful young man
Answered all our questions
Polite
Easy to chat with
2026年5月16日
DFS Furniture - Manchester からの回答
Good afternoon Jennifer,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, plenty of information about the products, but not in a either way
2026年5月15日
DFS Furniture - Manchester からの回答
Good morning Mervyn,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The staff were very informative and…
The staff were very informative and friendly, I didn’t feel rushed.
2026年5月15日
DFS Furniture - Manchester からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Helpful staff
2026年5月12日
DFS Furniture - Manchester からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Big choice of sofas
Big choice of sofas, qualified and patient staff. We ended up buying a sofa ideal for us after trying so many in their store. Seemed easy and pleasant experience
2026年5月12日
DFS Furniture - Manchester からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Faruk was very lovely and welcoming…
Faruk was very lovely and welcoming showed us all different combinations and colours of all the couches we was interested in.
2026年5月12日
DFS Furniture - Manchester からの回答
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Faruk.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Manchester からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Manchester からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Our new sofa
Our sales person went out of his way to help us with no pressure his knowledge and café for the product was exceptional
2026年5月11日
DFS Furniture - Manchester からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service, not pushy sales tactics, visited once to find the sofa we wanted and then visited the second time to purchase it and felt welcomed on both occasions, really great friendly professional service from staff.
2026年5月9日
DFS Furniture - Manchester からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly and informative without being…
Friendly and informative without being pushy or feeling pressured
2026年5月10日
DFS Furniture - Manchester からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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