The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... もっと見る
企業が回答しました
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Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... もっと見る
企業が回答しました
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... もっと見る
企業が回答しました
Marianna was very patient and respectful of my request to browse independently. Once our choice was made she then provided all the information and guidance required in a very friendly and profession... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Tamworth Road, DE12 7DU, Measham, 英国
- 0333 999 9741
4.9
優良
3682件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Couldn't be happier with the customer…
Couldn't be happier with the customer service we received!
2026年8月4日
DFS Furniture - Measham からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Attentive staff but not in your face as…
Attentive staff but not in your face as soon as you walk in.
Explained everything very clearly payments, delivery and aftercare
2026年8月4日
DFS Furniture - Measham からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sales man was really helpfull answered…
Sales man was really helpfull answered all my questions .was very patient and friendly .as i changed my mind couple of yimes
2026年8月4日
DFS Furniture - Measham からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Customer care and no pressure sales…
Customer care and no pressure sales people. i looked around at my own time and pace ,no pressure sales at all. I was asked if I needed help but no pressure at all. I chose two two seater sofas and a chair . I liked the two tone effect of the items so I ordered the same colour, very pleased with my choice and I can not wait for them to arrive. All in all first class service.
2026年8月2日
DFS Furniture - Measham からの回答
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Lorraine E
DFS Central Customer Support
First class experience
Staff were very welcoming and friendly. They were able to answer every question I had and offered sound advice.
2026年8月3日
DFS Furniture - Measham からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We were very happy with the sales…
We were very happy with the sales experience. It was very straightforward and would recommend this store to others
2026年8月2日
DFS Furniture - Measham からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Warm welcome
Warm welcome, fantastic friendly staff - Pete was very helpful and knowledgeable
2026年8月2日
DFS Furniture - Measham からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Measham からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Measham からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Found what we wanted
Found what we wanted, good customer service, by the staff, everything explained well
2026年7月31日
DFS Furniture - Measham からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Essie sofa
My partner and I visited the Measham store today to purchase a sofa for our first home. As first-time buyers, we were unfamiliar with the process, but the level of customer service we received was outstanding.
Although we didn’t catch the gentleman’s name, he was extremely friendly, knowledgeable, and professional throughout our visit. Every question we had was answered thoroughly, and he took the time to ensure we felt comfortable and confident with our purchase. His approachable manner made the entire experience stress-free and enjoyable.
We would highly recommend the Measham store to anyone looking for excellent customer service. This member of staff is a true credit to the team.
2026年7月30日
DFS Furniture - Measham からの回答
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Measham からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Bought a sofa from DFS measham
Bought a sofa from DFS measham. Was very happy with all aspects. The member of staff who dealt with us was friendly, helpful and knowledgeable.
2026年7月28日
DFS Furniture - Measham からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Excellent service & information by…
Excellent service & information by Marianna, helping me select the sofas I wanted, explaining about the care and protection for them, great customer service.
2026年7月29日
DFS Furniture - Measham からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The care and support offered by Marianna
The care and support offered by Marianna was brilliant and we felt well informed of sofa care and management.
2026年7月29日
DFS Furniture - Measham からの回答
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Measham からの回答
Hello Aaron,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Measham からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Hello,my daughter and i were in your…
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking for.marianna was extremely helpful and knowledgeable about all products.She supplied us with coffee while we decided what products suited me. When we had decided she explained about the extra things we could add to our order,ie maintenance insurances and products to care for our purchase.What to do on delivery of good,ie gliders ect.
Thanks to her we were very happy with our purchase and are looking forward to delivery
.
2026年7月25日
DFS Furniture - Measham からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Measham からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Always dealt with Jackie possibly over…
Always dealt with Jackie possibly over 20years if I do I know what i’m getting
excellent service thankyou
2026年7月24日
DFS Furniture - Measham からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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