Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... もっと見る
企業が回答しました
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We visited your Measham store a couple of weeks ago and spoke to a lovely gentleman named Pete. We went away to make sure our choice would fit in our living room. We returned today and luckily Pe... もっと見る
The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... もっと見る
企業が回答しました
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Tamworth Road, DE12 7DU, Measham, 英国
- 0333 999 9741
4.9
優良
3689件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Measham からの回答
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Measham からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Helpful without pressure
Pete was helpful without pressure. Asked a few basic questions regarding our needs and directed us to suitable items. Was on hand when we needed him and no pushy sales techniques.
2026年6月2日
DFS Furniture - Measham からの回答
Hello Janet,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Pete.
Kind regards,
Lia
DFS Customer Support
New settee
We visited your branch today, looking to purchase a new settee.
Kate help us choose one and her product knowledge was excellent. She was very helpful with choosing our purchase and the add on we choose.
2026年6月4日
DFS Furniture - Measham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Measham からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
If I had more space to buy more sofas I would!…
Jacquie was absolutely wonderful from the moment we entered the store, asked if we had anything in mind and pointed us in the right direction to let us browse with no pressure and she was right there as soon as we were ready to chat about our choice. She offered us a coffee and got us comfy while we went through our options, felt so relaxed and settled and left feeling so good about our decision and the choice we’d made as well as just feeling good in general after having a lovely chat as it truly felt interested in getting to know us and our needs surrounding our sofa choice! Thank you so much for such a fab experience at your Measham store
2026年6月1日
DFS Furniture - Measham からの回答
Hello Will,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jacquie.
Kind regards,
Lia
DFS Customer Support
Brilliant service
Louise was really helpful and patient with my purchase! Can’t wait to see it in my living room.
2026年6月1日
DFS Furniture - Measham からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
We received excellent, professional service from Jackie to purchase our new sofa. We were were impressed with the great value and quality of products in store.
2026年5月31日
DFS Furniture - Measham からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Measham からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great help
We had an idea of what we wanted, but Jackie helped us pick the right sofas for us. We didn't feel rushed or pushed into getting something we didn't want or need. She is a genuine lovely lady!
2026年5月30日
DFS Furniture - Measham からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Helpful staff
Helpful staff, was looked after by Marianna. She was very patient with us and was able to assist with any questions and found the perfect sofa for our living room using the measurements we provided.
2026年5月29日
DFS Furniture - Measham からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Marianna.
Kind Regards,
Jordan
DFS Customer Support
Efficient friendly helpful service
2026年5月20日
DFS Furniture - Measham からの回答
Hello Ryan,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent service
Kate was very professional and efficient. She explained everything in detail and asked a colleague to check all details prior to booking, as she explained once ordered the details could no longer be changed or cancelled. Kate also explained various options which was very helpful as we hadn’t realised that the range had a slightly smaller version which suited our needs better.
2026年5月25日
DFS Furniture - Measham からの回答
Hello Linda,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were very knowledgeable and…
The staff were very knowledgeable and helpful in making sure we got exactly what we wanted.
2026年5月25日
DFS Furniture - Measham からの回答
Hello Annette,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Lovely welcome nice staff especially…
Lovely welcome nice staff especially Jackie working on her birthday xx
2026年5月25日
DFS Furniture - Measham からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Excited 👏🏻
I went to the store with 3 sofas in mind. Received a warm and friendly welcome, and pointed in the right direction of what I was looking for. All staff are very helpful and give you time and space to look around. The 4 years interest free makes it affordable and a very quick process. Can’t wait to receive my sofa and only 5 weeks to wait
2026年5月23日
DFS Furniture - Measham からの回答
Hello Sarah,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service, very friendly, helpful & knowledgeable staff
2026年5月21日
DFS Furniture - Measham からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
We were courtiously guided through our…
We were courtiously guided through our buying experience, from our first entry into the store. All our needs and preferences were taken into account when different models were recommended for consideration, and we had no pressure to buy from the store staff.
2026年5月20日
DFS Furniture - Measham からの回答
Hello Mr Redfern,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
friendly team in store and really…
friendly team in store and really helped us with good clear advice.
2026年5月17日
DFS Furniture - Measham からの回答
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Measham からの回答
Good morning,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
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