Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited your Measham store a couple of weeks ago and spoke to a lovely gentleman named Pete. We went away to make sure our choice would fit in our living room. We returned today and luckily Pe... もっと見る
The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... もっと見る
企業が回答しました
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Tamworth Road, DE12 7DU, Measham, 英国
- 0333 999 9741
4.9
優良
3689件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good experience buying our sofa
The sales assistant (Kate) was really helpful and very friendly. She was able to answer all of our questions demonstrating good knowledge of the item.
2026年4月19日
DFS Furniture - Measham からの回答
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kate.
Kind Regards,
Jordan
DFS Customer Support
Kate was excellent from start to…
Kate was excellent from start to finish. She explained everything clearly, made the whole process straightforward, and took the time to make sure I ordered the correct configuration, including getting the chaise on the right side for my room.
Really helpful, knowledgeable, and easy to deal with—nothing felt rushed or pressured. Made the whole experience smooth and stress-free.
Highly recommend.
2026年4月19日
DFS Furniture - Measham からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kate.
Kind Regards,
Jordan
DFS Customer Support
Overall View
The showroom was well laid out in suite settings. The sales person was very informative pleasant and friendly.
2026年4月17日
DFS Furniture - Measham からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really pleased with my sofa
Really pleased with my sofa. It was delivered within a week. Jackie the sales person was very friendly and professional. I didn't receive my easyglides or product care package on delivery which is abit frustrating as I had paid extra for them.
2026年4月12日
DFS Furniture - Measham からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
No pressure great selection
No pressure great relaxed atmosphere with friendly knowledgeable staff
2026年4月18日
DFS Furniture - Measham からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Measham からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We dealt with a very polite and…
We dealt with a very polite and knowledgeable sales person
2026年4月17日
DFS Furniture - Measham からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Furniture order
The sales lady was very helpful and efficient. She went through everything that we needed to know and made sure we understood everything.
2026年4月17日
DFS Furniture - Measham からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service
2026年4月16日
DFS Furniture - Measham からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Everything was explained clearly and…
Everything was explained clearly and straightforward.No pushy sale , add time and left alone to look around
2026年4月13日
DFS Furniture - Measham からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Kate was amazing and process very…
Kate was amazing and process very smooth. This is our 5th sofa from DFS
2026年4月12日
DFS Furniture - Measham からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience. Jackie was very knowledgable, professional and friendly. She couldn't do enough to help. Happy with the customer service and looking forward to receiving our sofa.
2026年4月12日
DFS Furniture - Measham からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Measham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and patient staff
2026年4月11日
DFS Furniture - Measham からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Measham からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Purchasing a Sofa
Purchasing a Sofa
The Sales Rep was very helpful and answered all our questions about the sofa in great detail. She was also very good on all the financial details including explaining any offers on the furniture we wanted.
2026年4月8日
DFS Furniture - Measham からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Pleasant greeting upon entering the store and great customer service the…
Pleasant greeting upon entering the store, polite enquiry as to what we would like,very helpful and knowledgeable about the sofa and battery options . Gave us time plus attention when we needed it. Showed an interest in us.
2026年4月8日
DFS Furniture - Measham からの回答
Good morning Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great visit
Great customer service lovely selection of furniture at a good selection of prices. No hard sell
2026年4月8日
DFS Furniture - Measham からの回答
Good afternoon Hazel,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Jackie was very helpful and explained…
Jackie was very helpful and explained to us all of the questions that we asked.
2026年4月8日
DFS Furniture - Measham からの回答
Good afternoon Ms Evans,
Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Measham からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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