DFS Furniture - Peterborough レビュー 

3,406
TrustScore 5段階評価の5

4.9

Maskew Avenue, PE1 2HS Peterborough, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Originally Ben helped me to choose my new sofa. He was very helpful and informative, I left with measurements of new sofa to make sure I was happy with everything. Went back in today but unfortunate... もっと見る

企業が回答しました

5つ星のうち5の評価

We received great service from Ben who demonstrated aspect of the chairs and sofa we purchased. He did not tell us what we should buy but asked what our requirements were and then showed us that which... もっと見る

企業が回答しました

5つ星のうち5の評価

What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... もっと見る

企業が回答しました

5つ星のうち5の評価

Entering the store we were welcomed by a couple of members of staff. We were able to look around without pressure, then once we had decided we were helped by Dan. He was knowledgeable, polite, persona... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3406件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,406)

過去12か月のレビュー数: 97,414

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

On entering the store I was greeted by…

On entering the store I was greeted by a young man called Ben, very welcoming offered assistance if required, knew immediately the product I was looking for, he directed me to my dream chair and wow, exactly what I had seen online fabulous, we spent quite sometime in store, pondering about my special chair, Ben made us a coffee ☕️, fabulous experience, x

2026年6月10日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello Nicola,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

No pressure!

Friendly, informative and polite staff. No pressure selling. Great choice of furniture ranges. Clean, well presented store.

2026年6月8日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Our experience was very good and staff…

Our experience was very good and staff was very helpful for me to choosing our new sofas.

2026年6月7日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Great service and a great deal on a…

Great service and a great deal on a sofa in store! Glad we went in rather than ordering online, sold professionally to us with no pushy sales tactics

2026年6月7日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Everything was smooth and simple

Everything was smooth and simple. Great service provided by the Dfs team especially Nial. He helped with all questions and explained everything in detail.

2026年6月6日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

Easy and quick pleasant sales guy but…

Easy and quick pleasant sales guy but didn’t like the oversell with extras

2026年5月30日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The lady we dealt with was very…

The lady we dealt with was very friendly and helpful, really lovely and made our experience very pleasant. She couldn’t have done any more for us, an asset to the Maskew Avenue store 😊

2026年6月6日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great visit to DFS today

Great visit to DFS today; Showroom is light and airy with a good selection of furniture and best of all we weren’t pounced on the moment we walked through the door or harassed all the way round.
We got great service from Perry and ordered a couple of new sofas.

2026年6月6日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello Richard,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Buying a suite

We were served by Perry, who was very courteous, polite and knowledgeable about the suite that we had selected. He helped us when deciding what colour suite to choose and did not pressure us in making our selection and time was not an issue with him. He talked us through the options of Safeguard etc. and the payment options which we discussed and tailored to suit our needs. We would not hesitate to recommend anyone, given the experience that we received.

2026年6月3日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Well looked after by sales staff who…

Well looked after by sales staff who gave us plenty of time and space to make are choice

2026年6月2日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち4の評価

Knowledgable staff but some misleading pricing

Helpful and very knowledgable staff
However, felt a little misled by the ‘deal’ on offer for the Livie 3 and 2 sofas. Quoted as a special price for the two of £1280( or similar) but offer not available on foam cushion version and the advertised price of £699 was now £799 for the 3 seater. All in I ended up with additional £500 approx with a delivery charge of £120!
I guess I’m happy in the end with the service but there seemed a lot of extras on the day.

2026年5月23日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

We recently purchased a sofa from DFS…

We recently purchased a sofa from DFS and had a great experience. Leyla who served us was extremely helpful, friendly, and knowledgeable. She took the time to answer all of our questions and made the whole process easy and stress-free. We never felt rushed and received excellent customer service throughout. A real credit to the team. Thank you for making our sofa purchase such a positive experience!

2026年6月2日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Found the sofa and chair we wanted

Found the sofa and chair we wanted. Sales team were helpful and explained everything clearly. A stress free experience.

2026年6月2日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello Mr Barnes,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service and very informative…

Excellent service and very informative salesman who was happy to spend time explaining in detail all we needed to know before making a decision

2026年5月31日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great customer service

Great customer service. A very pleasant experience.

2026年5月31日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち4の評価

Found just what I needed

Found just what I needed, price was good

2026年5月21日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

A great buying experience

A great buying, relaxed buying experience. Our genuinely helpful sales assistant Perry made our morning; Informative and not pushy, he was a diamond. After the purchase, we even remained a while longer and chatted to Perry in general, feeling very comfortable and at ease.

2026年5月29日
DFS Furniture - Peterborough ロゴ

DFS Furniture - Peterborough からの回答

Hello Gerry,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

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