DFS Furniture - Preston レビュー 

6,954
TrustScore 5段階評価の5

4.9

Mariners Way, PR2 2YN Preston, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood

企業が回答しました

5つ星のうち5の評価

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... もっと見る

企業が回答しました

5つ星のうち5の評価

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... もっと見る

企業が回答しました

5つ星のうち5の評価

Got free delivery because I spoke to the manager who invited me to have a deal put in place. When asked if I was paying in cash, he offered a deal. And i was buying £2,000 worth of items. Brilliant qu... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

6954件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(6,954)

過去12か月のレビュー数: 96,286

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Denzil was a nice guy and really…

Denzil was a nice guy and really helpful.
Made everything go smoothly.
The only thing when buying the sofa is the cost of the delivery and install. A lot of money, in my opinion.

2026年8月8日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great experience at every step

Great experience from the time we walked in with friendly greeting and offer of assistance if required but left us to browse until we wanted to ask for further information without feeling pressurised. Superb assistance from Ian and the store manager - and the coffee was delicious too!

2026年8月8日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Super sales person

Super friendly sales person. Can’t remember his name but 10/10 regards Tony

2026年8月7日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello Amanda,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Brilliant customer service

Brilliant customer service. The staff knew the product and gave great advice on future care of the suite.

2026年8月7日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello Erin,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Pleasant experience

No pushy sales people competitive pricing and Denzil who was our salesman was very warm and friendly and well informed on product

2026年8月7日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello Hanny,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

I hate shops like yours

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of stores.

It takes me week to prepare for any big purchases because it's a horrible experience, but I can't sit on the floor all my life so a needed a sofa.

Thanks

2026年7月31日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

Very good expressions

Very good expressions, peaceful place, warm welcome and very good guidance to our needs .

2026年8月6日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for sharing your great feedback with us.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

I only went in for a look round

I only went in for a look round. What I seen was great, so I got talking to one of your staff he sat down and talk he was very good.

2026年8月6日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Staff friendly and kind

Staff friendly and kind, no question was too much and they were very efficient with information, sale and details about delivery! 100% recommend.

2026年8月6日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Salesman Gregg

Salesman Gregg, was very helpful at the Preston branch very knowledgeable, made buying our new sofa easy.

2026年8月6日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gregg.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

The gentleman who dealt with us was…

The gentleman who dealt with us was very quick & efficient in finding us our new sofa

2026年8月4日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち1の評価

Staff in the Preston store were very…

Staff in the Preston store were very helpful i have no complaints in that department. I only gave it 1 star because when we received the delivery of the sofa one of them had a scratch on it so we had to wait another week until they delivered a replacement. Today they tried to deliver but it was the wrong one!! Very dissapointed now we have to wait another week til we have the right one delivered.

2026年7月19日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your order.

I have taken a look into your order and I can see we have tried to contact you to give you an update with your order however I am really sorry we missed you.

The delivery team have contacted you to arrange the delivery for Friday 7th August and have sent you communication to confirm this date. Please be rest assured we will get this resolved for you as soon as possible.

Kind Regards,

Lorraine E
DFS Central Customer Support

5つ星のうち5の評価

I dealt with Lee at the Preston store.

I dealt with Lee at the Preston store.
He went through the options well and explained everything clearly.
Laid out the options and costings in a simple and easy to follow format.

2026年8月3日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Great Experience visiting the store

Denzil opened the door for me before I even got to it, he was very charming and welcoming. Pointed me the right direction and let me browse the store. Once I had decided on a choice of 2 sofas, Ibby helped me with the paperwork and explained everything in full. He was very knowledgeable about the products and didn't rush me at all. All in all, a great experience. Thank you.

2026年8月3日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

Mohammed was very helpful without being…

Mohammed was very helpful without being intrusive,
He was able to provide answers to our questions and show us a selection of furniture that was within our remit.
He was friendly without being intrusive.

2026年8月3日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Extremely helpful staff

Extremely helpful staff, especially Zayd, who went out of his way to help, even coming in on his day off!!

2026年8月3日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The salesman was friendly, informative and not all pushy.

The salesman was very helpful, informative and not a bit pushy.
He left me to browse, after introducing himself and was available as soon as I had any questions. I've been in sales all my working life and he had exactly the right approach.

2026年8月3日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

Polite sales person- not at all pushy

Polite sales person- not at all pushy. Listened to my requirements and assisted accordingly. Order not yet arrived so cannot comment on product yet. Good explanation of how to keep furniture in best condition and price negotiation made it all a pleasant transaction.

2026年8月3日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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