Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... もっと見る
Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
企業が回答しました
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Mariners Way, PR2 2YN, Preston, 英国
- 0333 999 9753
4.9
優良
6965件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service would highly…
Excellent customer service would highly recommend
2026年7月12日
DFS Furniture - Preston からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Preston からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
It took me ages to decide but Jamie was…
It took me ages to decide but Jamie was very patient and gave me time. Excellent service thank you
2026年7月11日
DFS Furniture - Preston からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Kieran explained everything very clearly
2026年7月11日
DFS Furniture - Preston からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic helpful staff
Fantastic helpful staff, give the man a pay rise, couldn't be anymore helpful 10/10 customer service
2026年7月11日
DFS Furniture - Preston からの回答
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
Very professional
Very professional, answered all our questions and were not intrusive whilst we were browsing.
2026年7月11日
DFS Furniture - Preston からの回答
Hello Peter,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Staff were friendly and knowledgable
Staff were friendly and knowledgable , went through all the options and allowed us time to consider what was available and what we needed. A positive experience and friendly staff .
2026年7月10日
DFS Furniture - Preston からの回答
Hello Sarah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Lee the sales assistant was brilliant made us feel at home
Lee the sales assistant was brilliant
2026年7月10日
DFS Furniture - Preston からの回答
Hello Damon,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Denzil was extremely helpful and…
Denzil was extremely helpful and knowledgeable on the fuzzy sofa ordered and really helpful with measurements of the previous sofa and new sofa and spent time to run through all my queries and answer them immediately. I’m ever so pleased with the service recieved and found his help and guidance far better than in store experience as this was so much easier to figure out via a video call so we could discuss room measurements as we as the sofa dimensions and features. Thank you Denzil you have been a pleasure to speak to.
2026年7月10日
DFS Furniture - Preston からの回答
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that Denzil helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
I was left alone to go round the store…
I was left alone to go round the store and see what was available, a non pushy salesman asked my mum and I if we would like a coffee whist browsing, which was lovely
When it came to the decision the salesman was very patient and helpful.
A discount and some freebies added, to what was an easy sale for them but the experience was great
2026年7月9日
DFS Furniture - Preston からの回答
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Preston からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Preston からの回答
Hello Sarah,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great people who are friendly and give…
Great people who are friendly and give you a warm relaxed feeling.
2026年7月7日
DFS Furniture - Preston からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Preston からの回答
Hello Ms Sanders,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
My experience overall was very…
My experience overall was very good,,the man who dealt with us was very nice and chatty and very helpful,,made sure we had every detail possible and even offered us a hot chocolate,,I would definitely recommend dfs,,oh annd the manager was great too……
2026年7月6日
DFS Furniture - Preston からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great friendly relaxed service .Greg…
Great friendly relaxed service .Greg was polite extremely helpful and fully understood our requirements and the options we were dealing with .
A real asset to the store
2026年7月6日
DFS Furniture - Preston からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Preston からの回答
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great customer service nothing was too…
Great customer service nothing was too much trouble for the sales team they were so helpful , great experience overall
2026年7月5日
DFS Furniture - Preston からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Preston からの回答
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Preston からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
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