DFS Furniture - Preston レビュー 

6,965
TrustScore 5段階評価の5

4.9

Mariners Way, PR2 2YN Preston, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... もっと見る

5つ星のうち5の評価

Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood

企業が回答しました

5つ星のうち5の評価

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... もっと見る

企業が回答しました

5つ星のうち5の評価

Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... もっと見る


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

6965件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(6,965)

過去12か月のレビュー数: 96,596

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

DFS Furniture Preston

Having shopped at DFS some years ago buying a lounge suite i decided to go back after being very satisfied with my purchase. I popped in to have a look for a reclining chair and found one i loved so I punched it. The staff were lovely and friendly and extremely helpful.

2026年7月5日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

I was served by Lee at your store at…

I was served by Lee at your store at Mariners Way Preston. He paid attention to me as soon as I arrived. I already had an idea of what I wanted and we went through some options and I made my choice. Lee was very friendly and pleasant and efficient and I enjoyed talking with him. He explained all the important legal stuff very clearly. He’s doing a good job for your company

2026年7月4日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Relaxed time spent in store not…

Relaxed time spent in store not pressured in to anything
Pleased with how the sale went and the staff were really helpful.
Overall a good experience
Thank you

2026年7月3日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

What a lovely experience I had today…

What a lovely experience I had today visiting dfs store in Preston, I was greeted by Sarah who was very welcoming when I come in, she helped direct me to the sofa I had in mind, she made me a coffee and we sat and discussed the style and type of sofa I wanted, I had a look around at a few and with her help we managed to order the sofa I wanted. Couldn’t ask for better customer service 10/10

2026年7月3日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Customer Service and staff were really…

Customer Service and staff were really welcoming! Cleared all the queries

2026年7月2日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Jamie was really lovely and had all the…

Jamie was really lovely and had all the information we needed. He didn't push me and let me take my time choosing the recliner chair I wanted. The other staff were very friendly also. All in all it was a very friendly and service experience.

2026年7月2日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jamie.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Not pressured went in and was welcomed…

Not pressured went in and was welcomed and left to browse once we decided the service was excellent from dfs we have had all sofas from here and never been disappointed

2026年7月1日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

5 star customer service!

We were very impressed with how thorough and professional Greg was during our visit to DFS in Preston. He was also super friendly and provided an excellent cup of coffee :-)
Many thanks & all the best.

2026年6月30日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello Brenda,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Had a great salesperson in Gregory…

Had a great salesperson in Gregory Elsom great experience and very helpful ordered paid and now its been delivered two weeks early
DFS are the best in the bussiness

2026年6月18日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

I would like to say Denzil was…

I would like to say Denzil was absolutely great and can’t thank him enough for helping me! Great customer service I would recommend him to my friends and family

2026年6月30日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The sales assistant was amazing

The sales assistant was amazing , approachable , extremely helpful and answered all my questions.

2026年6月30日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

We had Greg as our sales rep and he was…

We had Greg as our sales rep and he was amazing. Supportive and very patient. My daughter had the best of the shopping g experience because of Greg. And the sofa, amazing

2026年6月23日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Greg.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Denzel

The staff member that helped us was very informative and very friendly making the experience feel more comfortable all round

2026年6月29日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great Customer service from the Preston DFS store…

The whole experience buying my new sofa was made easier by the friendly, professional Salesman Ian at the Preston DFS store.
There was a non pressure approach. I had previously viewed the furniture I went onto buy online and I was shown similar alternatives in different sizes before I made up my mind ,which helped me know this was the right one for me.
Nothing was too much trouble and the order was explained thoroughly in detail step by step.
I would recommend using this store and all the staff I dealt with today including the lady who made us refreshments, thankyou

2026年6月29日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Denzil's service was 10/10.

Denzil's service was 10/10.
Preston store.
Very friendly, patient and helpful.
Thank you Denzil

2026年6月28日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Ian and Fez were amazing in dealing…

Ian and Fez were amazing in dealing with all my enquiries before making my decision on the sofas I wanted. They were very patient, highly recommend.

2026年6月28日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful, knowledgeable and friendly staff.

2026年6月28日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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