Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... もっと見る
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Had a really nice experience at DFS. A lovely gentleman served me and was very friendly, helpful and professional throughout. I’m sorry I’ve forgotten his name, but I wanted to say a big thank you for... もっと見る
企業が回答しました
Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere
企業が回答しました
They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, 英国
- 0333 999 9785
4.8
優良
5275件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good customer service
Very helpful with showing the choices and reviewing the options on a large screen.
2026年5月16日
DFS Furniture - Slough からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Slough からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
We have been looking for a new sofa for…
We have been looking for a new sofa for a long time. Faisal at DFS in slough was very calm, patient and polite throughout the whole sales process. He explained everything step by step and was very professional throughout. He did not push us into buying which I believe is very important, as this has put me off in the past when I have walked into sofa shops. Overall an excellent experience with Faisal. I look forward to receiving my goods.
2026年5月16日
DFS Furniture - Slough からの回答
Good afternoon Bea,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Really good experience feel fully…
Really good experience feel fully informed on products purchase delivery and agreements
2026年5月16日
DFS Furniture - Slough からの回答
Good morning Debbie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Really great experience in choosing our…
Really great experience in choosing our new sofa. Tania, helped us understand what would work for us in terms of space and most importantly a sofa bed, design and style compared to other options. We came back to see her a few later and decided to buy. We wish to pass on our thanks to her.
2026年5月9日
DFS Furniture - Slough からの回答
Good afternoon,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tania.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Slough からの回答
Good morning Jaroslaw,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Alan was fantastic
Alan was fantastic, he was a star in fact. He helped me and family with all the needs and gave us the best outcome under his experience. Customer service was topnotch and he keeps you busy whilst waiting on some checks if you take the finance options at DFS. Thanks Alan And Co
2026年5月15日
DFS Furniture - Slough からの回答
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Slough からの回答
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
DFS Furniture - Slough からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Amazing Customer Service
Had a really great experience at DFS Slough to buy a new sofa. The team was exceptionally welcoming and provided so much support and advice on choosing the right sofa and furniture for our house. Can't recommend enough :)
2026年5月14日
DFS Furniture - Slough からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Gidion was made our buying experince a…
Gidion was made our buying experince a plesure.
Sucb s nice man. Good people skills.
2026年5月14日
DFS Furniture - Slough からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The salesman was very helpful and…
The salesman was very helpful and patient. He explained everything fully
Pleased with the service
2026年5月13日
DFS Furniture - Slough からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Slough からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Mohammed was good
2026年5月14日
DFS Furniture - Slough からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Alan at the was very helpful and had a…
Alan at the was very helpful and had a laugh with he as he was going through the process and explained everything that he was doing for us
2026年5月14日
DFS Furniture - Slough からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Alan from the slough showroom was very…
Alan from the slough showroom was very helpful, and cheerful person, we highly recommend DFS in slough due to high standard of service we received throughout our journey, very good customer service, very humble.
2026年5月13日
DFS Furniture - Slough からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Alan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Slough からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
The Sales guy was very informative
2026年5月5日
DFS Furniture - Slough からの回答
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Slough からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Found the Recliner to match my Sofa!
I managed to quickly find exactly the style and colour Recliner chair displayed instore that I have been looking for to match my sofa. I was helped by J.K. on 3 separate occasions as the E-signature for monthly future payments would not complete online so I had to go back instore where J.K. sorted the issue in a fast and professional manner. He was very polite and friendly at all times and managed to find the item I was looking for in the colour I wanted without trying to push for a more expensive style. Payment was eventually completed in full which was easier than waiting for the Credit Company to sort themselves out!. Coffee was provided and J.K did not rush me as I am mobility disabled. The Slough store is well stocked with all colours and styles and Disabled parking was easy. The other staff were also polite - I am extremely pleased with the service I received and I look forward to the delivery of my new Recliner chair in June.
2026年5月12日
DFS Furniture - Slough からの回答
Good afternoon Ellie,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
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