Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... もっと見る
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Had a really nice experience at DFS. A lovely gentleman served me and was very friendly, helpful and professional throughout. I’m sorry I’ve forgotten his name, but I wanted to say a big thank you for... もっと見る
企業が回答しました
They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... もっと見る
企業が回答しました
Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, 英国
- 0333 999 9785
4.8
優良
5275件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5/5 Stars
5/5 Stars – Outstanding Service from Faizal!I had an amazing experience buying my new sofa at DFS, all thanks to Faizal. From the moment I walked in, his incredible knowledge and warm, professional demeanour made the entire process completely stress-free. He was extremely helpful, answered all my questions, and made me feel entirely comfortable with my choice. Faizal truly went above and beyond to provide top-tier service without any pushy sales tactics. If you are shopping at DFS, ask for Faizal—he makes the whole buying journey a breeze!
2026年5月25日
自発的なレビュー
DFS Furniture - Slough からの回答
Hello Johnny,
We're really grateful you shared this amazing 5* review. We are glad to hear that Faizal helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Highly recommended.
I had an excellent experience thanks to Gedion. He was incredibly patient, took the time to really listen, and made sure I felt comfortable and understood throughout the entire process. His professionalism and skill truly stand out — you can tell he takes pride in doing his job well.
Because of him, I would absolutely come back again for the same service. People like Gedion make all the difference. Highly recommended.
2026年5月26日
DFS Furniture - Slough からの回答
Hello,
Thank you for taking the time to leave us a 5* review. We’re happy that Gedion met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind regards,
Lia
DFS Customer Support
Very friendly and knowledgable. No pressure on making a purchase.
Staff very welcoming, friendly and very knowledgable.
2026年5月25日
DFS Furniture - Slough からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service from Tanya
Great customer service from Tanya - she gave us options, understood our needs and what we were looking for and most importantly what didn’t work previously with our sofa. Excited to receive our delivery.
2026年5月25日
DFS Furniture - Slough からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We had an extremely knowledgeable and…
We had an extremely knowledgeable and professional sales assistant that made our experience very good. This is a second time I have purchased from DFS and I hope to continue
2026年5月25日
DFS Furniture - Slough からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Slough からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Gideon was magnificent very nice and friendly and helpful.
Excellent service very happy 😊
Product knowledge was also 👌
2026年5月25日
DFS Furniture - Slough からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Gideon met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great knowledge and friendly salesman…
Great knowledge and friendly salesman Alan. Really professional and gave us the time and pace to shop around.
2026年5月23日
DFS Furniture - Slough からの回答
Hello Matt,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The sales person was very professional…
The sales person was very professional and helpful. His knowledge of the product was and sales technique was very professional,
2026年5月25日
DFS Furniture - Slough からの回答
Hello Jit,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Incredible Service!
From the moment we walked in the store, we were made to feel really welcome. We were greeted by Skye who asked us a few questions to get us started. We had an idea of what we wanted and she listened and gave us all of the information we needed.
2026年5月24日
DFS Furniture - Slough からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Tanya was brilliant and very helpful…
Tanya was brilliant and very helpful and has provided good customer service
2026年5月23日
DFS Furniture - Slough からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Ahmed was great
Ahmed was great! Made the purchase as easy as possible, looking forward to our new sofa! Hoping it doesn’t take 11 weeks though!
2026年5月23日
DFS Furniture - Slough からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Alan in Slough is a fantastic honest…
Alan in Slough is a fantastic honest and very knowledgeable sales man. Happy he looked after us .
2026年5月23日
DFS Furniture - Slough からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
JK was a great salesman and not pushy
JK was a great salesman and not pushy. He showed us several options to choose from, very patiently. He was friendly and paid attention to detail.
2026年5月23日
DFS Furniture - Slough からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
I would like to say it's really good…
I would like to say it's really good experience in Dfs,I love their quality, and their staff is so helpful and friendly.
2026年5月16日
DFS Furniture - Slough からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
The young gentleman was extremely…
The young gentleman was extremely helpful I do apologise I’m not sure if it was Daryl or Darren. But he was lovely and knowledgeable thank you for your help. As was the lady with the short funky coloured hair.
2026年5月20日
DFS Furniture - Slough からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Slough からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Tanya was very patient
Tanya was very patient. Explained everything fully and helped us with decision.
2026年5月19日
DFS Furniture - Slough からの回答
Good afternoon John,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
I’ve received superb customer service…
I’ve received superb customer service from Mohamed at DFS in Slough.
2026年5月18日
DFS Furniture - Slough からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Good customer service
Very helpful with showing the choices and reviewing the options on a large screen.
2026年5月16日
DFS Furniture - Slough からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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