DFS Furniture - Southampton レビュー 

8,080
TrustScore 5段階評価の5

4.9

Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... もっと見る

企業が回答しました

5つ星のうち5の評価

At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... もっと見る

5つ星のうち5の評価

Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, 英国

  • 0333 999 9788

4.9

優良

TrustScore 5段階評価の5

8080件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(8,080)

過去12か月のレビュー数: 100,800

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I Was very please with daren and josh…

I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional

2026年8月15日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thanks for your lovely feedback, we’re glad to hear Josh met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Easy to deal with

Easy to deal with. Very good salesman

2026年8月15日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for your positive review.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

10/10 service

We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.

2026年8月15日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great customer service

Great customer service! Very helpful with all the information you could want, professional and friendly, nice coffee too, many thanks

2026年8月15日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

My wife Gloria and I have just placed…

My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up Gloria's choice of fabric colours to tone in with our lounge decor on your room decor image programme and gave excellent advice and demonstration of your easy glide feet fixtures. As well as explaining the benefits of the fabric stain protection and spot cleaning package. All of which we have added to the order.
Neil Sutton

2026年8月14日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Josh was very helpful and courteous…

Josh was very helpful and courteous throughout the process, explained everything in simple terms

2026年8月14日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Josh.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Josh was 10/10 today very helpful…

Josh was 10/10 today very helpful explained everything needed to know. He was very patient with us while we juggled our child while he was explaining the ins and outs too us. Above all just a very nice polite guy

2026年8月14日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Josh.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Professional, polite and relaxed

We were greeted warmly, and allowed to browse without the feeling of being followed (which has happened in other establishments). When we made enquiries on articles the staff were friendly and polite. The member of staff, Sumehra Aqsar, was professional, and non pushy.

The only negative, was the technical difficulties incurred by Sumehra, who suffered constant connection drop outs whilst completing our order. Credit to her, she persevered and remained professional throughout. So please pass on our sincere thanks to her.

2026年8月13日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Adam was extremely polite and very very…

Adam was extremely polite and very very helpful in helping us choose our sofa he also has very knowledgeable about the items all in all very professional

2026年8月13日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

joe was very well educated with the…

joe was very well educated with the details required for the interest free agreement and a very friendly person

2026年8月12日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello Westley,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great experience at DFS

Nice & calm visit, made to feel very comfortable while looking at sofas. Even took us outside to see colours in a natural light.
Very patient & knowledgeable of which sofas would suit us best.

2026年8月11日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Started off with a free coffee and Sat…

Started off with a free coffee and Sat on the sofa’s we had chosen and the sales person explained all the details and wasn’t pushy and didn’t pressurize us for the sale.

2026年8月10日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent Customer Care

Staff were very friendly and approachable, had great product knowledge, offered extremely helpful advice without any pushy sales techniques

2026年8月9日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

Kerry was so helpful pointing us in the…

Kerry was so helpful pointing us in the right direction to find our perfect sofa today! Nice to see such a happy face walking about, made us feel so comfortable and welcome in the store 10/10 service she was brilliant! So lovely and friendly.

2026年8月8日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

The staff member made us feel at ease…

The staff member made us feel at ease and Josh was very friendly happy to help

2026年8月8日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Joe was excellent from start to finish

Joe was excellent from start to finish, took the time to explain all the options and made me feel at ease. Would recommend anyone going into DFS and seeing Joe

2026年8月8日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

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