DFS Furniture - Southampton レビュー 

8,092
TrustScore 5段階評価の5

4.9

Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... もっと見る

企業が回答しました

5つ星のうち5の評価

At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... もっと見る

企業が回答しました

5つ星のうち5の評価

Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, 英国

  • 0333 999 9788

4.9

優良

TrustScore 5段階評価の5

8092件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(8,092)

過去12か月のレビュー数: 101,274

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Attention to detail and not feeling…

Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .

2026年8月11日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello Janet,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Young lady who served was very helpful…

Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.

2026年8月18日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great service.

Great service.

2026年8月16日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Love the way you're not pestered while…

Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.

2026年8月16日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Quick and Easy Experience

I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.

2026年8月16日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Antonio was brilliant and very helpful

Antonio was brilliant and very helpful. Great asset to DFS

2026年8月16日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great customer service

Great customer service. The atmosphere in store is relaxed and you are given time to choose without someone constantly following you (which happens in other stores!) Thank you 🙂

2026年8月16日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very friendly and took time to listen…

Very friendly and took time to listen to what I wanted. Was very knowledgeable and gave advice as to what would work well.

2026年8月16日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpfull

Very helpfull , informative and patient

2026年8月16日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

I Was very please with daren and josh…

I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional

2026年8月15日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thanks for your lovely feedback, we’re glad to hear Josh met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Easy to deal with

Easy to deal with. Very good salesman

2026年8月15日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for your positive review.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

10/10 service

We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.

2026年8月15日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great customer service

Great customer service! Very helpful with all the information you could want, professional and friendly, nice coffee too, many thanks

2026年8月15日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

My wife Gloria and I have just placed…

My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up Gloria's choice of fabric colours to tone in with our lounge decor on your room decor image programme and gave excellent advice and demonstration of your easy glide feet fixtures. As well as explaining the benefits of the fabric stain protection and spot cleaning package. All of which we have added to the order.
Neil Sutton

2026年8月14日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Josh was very helpful and courteous…

Josh was very helpful and courteous throughout the process, explained everything in simple terms

2026年8月14日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Josh.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Josh was 10/10 today very helpful…

Josh was 10/10 today very helpful explained everything needed to know. He was very patient with us while we juggled our child while he was explaining the ins and outs too us. Above all just a very nice polite guy

2026年8月14日
DFS Furniture - Southampton ロゴ

DFS Furniture - Southampton からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Josh.

Kind Regards,

Jordan
DFS Customer Support

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