We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... もっと見る
企業が回答しました
At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... もっと見る
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, 英国
- 0333 999 9788
4.9
優良
8080件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Experience made easy!
Experience made easy, with perfect customer service! Mira was very eager and happy to help.
2026年8月22日
DFS Furniture - Southampton からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Southampton からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent service
We were made to feel very welcome and not pressured into buying any furniture.
Staff were very helpful and very friendly.
2026年8月21日
DFS Furniture - Southampton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Kerry was great😀
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurements, she was patient and supported us when we returned so we could order the sofa! Can’t wait to get the sofa now🙂
2026年8月21日
自発的なレビュー
DFS Furniture - Southampton からの回答
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Southampton からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
great servicee
2026年8月20日
DFS Furniture - Southampton からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Adam was so helpful
Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .
2026年8月19日
DFS Furniture - Southampton からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very informative with out being pushy
Very informative with out being pushy. And was very helpful
2026年8月19日
DFS Furniture - Southampton からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We recieved amazing customer service
We recieved amazing customer service. They were patient and took their time explaining all the details of the sofa and we would highly recommend.
2026年8月19日
DFS Furniture - Southampton からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Extremely helpfull staff
Extremely helpfull staff. Josh couldn't do enough for us even provided coffee. Helpful, knowledgeable and friendly. Helped us find the perfect sofa for our new extension.
2026年8月19日
DFS Furniture - Southampton からの回答
Hello Stephen,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Attention to detail and not feeling…
Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .
2026年8月11日
DFS Furniture - Southampton からの回答
Hello Janet,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Young lady who served was very helpful…
Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.
2026年8月18日
DFS Furniture - Southampton からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Josh who…
Great customer service from Josh who was very helpful
2026年8月17日
DFS Furniture - Southampton からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Southampton からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Love the way you're not pestered while…
Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.
2026年8月16日
DFS Furniture - Southampton からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Quick and Easy Experience
I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.
2026年8月16日
DFS Furniture - Southampton からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antonio was brilliant and very helpful
Antonio was brilliant and very helpful. Great asset to DFS
2026年8月16日
DFS Furniture - Southampton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service. The atmosphere in store is relaxed and you are given time to choose without someone constantly following you (which happens in other stores!) Thank you 🙂
2026年8月16日
DFS Furniture - Southampton からの回答
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very friendly and took time to listen…
Very friendly and took time to listen to what I wanted. Was very knowledgeable and gave advice as to what would work well.
2026年8月16日
DFS Furniture - Southampton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Southampton からの回答
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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