Helpful unobtrusive service, giving us time to browse and consider our choices, stepping in just at the point when we had some questions. Made the ordering process simple, relaxed and friendly.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was an amazing experience. I was given a smiling welcome when I entered but then I was left to my own devices to try out what I wanted without a sales person following behind and, to be brutally ho... もっと見る
企業が回答しました
Very attentive staff who care about even the smallest details. They really helped us create our dream sofa. Highly recommended!
企業が回答しました
The salesperson helped us choose the correct grade of leather, as we have dogs. And the salesperson was very knowledgeable about everything we asked.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Longfield Road, TN2 3EW, Tunbridge Wells, 英国
- 0333 999 9811
4.9
優良
2840件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful unobtrusive service
Helpful unobtrusive service, giving us time to browse and consider our choices, stepping in just at the point when we had some questions.
Made the ordering process simple, relaxed and friendly.
2026年5月31日
DFS Furniture - Tunbridge Wells からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Tunbridge Wells からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Buying our sofa was easy and quick the…
Buying our sofa was easy and quick the guy was informative and went through every step patiently and clearly.
Very helpful every step of the way.
2026年5月31日
DFS Furniture - Tunbridge Wells からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful team members
2026年5月24日
DFS Furniture - Tunbridge Wells からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lovely experience
The salesperson helped us choose the correct grade of leather, as we have dogs.
And the salesperson was very knowledgeable about everything we asked.
2026年5月31日
DFS Furniture - Tunbridge Wells からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very attentive staff who care about…
Very attentive staff who care about even the smallest details. They really helped us create our dream sofa. Highly recommended!
2026年5月31日
DFS Furniture - Tunbridge Wells からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The staff was very friendly and all…
The staff was very friendly and all goes very quickly. Can't wait our new sofa to arrive 🙂
2026年5月31日
DFS Furniture - Tunbridge Wells からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Rob was the consummate professional
Rob was the consummate professional. He was calm, measured and without ego. He listened to what I wanted and responded with respect and attentiveness. Perfect.
2026年5月31日
DFS Furniture - Tunbridge Wells からの回答
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Rob.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Tunbridge Wells からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Tunbridge Wells からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Tunbridge Wells からの回答
Hello David,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The store was set out well with many…
The store was set out well with many ranges across a number of budgets,
In our case, the sales person, Alan, made u feel comfortable. Although knowledgeable, he was not “pushy” but helpful.
2026年5月20日
DFS Furniture - Tunbridge Wells からの回答
Hello Mr Shoots,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
good experience all round
good browsing environment without pressure. goos selection and the staff were friendly and helpful. Order process was clear and easy too.
2026年5月25日
DFS Furniture - Tunbridge Wells からの回答
Hello Steve,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent supportive staff that are…
Excellent supportive staff that are obviously very knowledgeable about the product. They seem to care passionately about the sofas
2026年5月25日
DFS Furniture - Tunbridge Wells からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Knowledgeable and polite
Knowledgeable and polite and made us feel comfortable in buying a product from DFS
2026年5月25日
DFS Furniture - Tunbridge Wells からの回答
Hello Mark,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Really helpfully and friendly
2026年5月24日
DFS Furniture - Tunbridge Wells からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
2026年5月23日
DFS Furniture - Tunbridge Wells からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
10/10 service
My partner and I had a great experience at DFS in Tunbridge Wells, advised by the lovely Kay! She was amazing, gave us so much of her time to make sure we found the perfect sofa for us.
2026年5月23日
DFS Furniture - Tunbridge Wells からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service by Katie
Great customer service from Katie, very knowledgeable and made the experience a good one
2026年5月23日
DFS Furniture - Tunbridge Wells からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Amazing sales lady very helpful and…
Amazing sales lady very helpful and great customer service and she told us everything we needed to know
Easy to ask her questions to which she answered with ease
Great sales lady
2026年5月16日
DFS Furniture - Tunbridge Wells からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
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