Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... もっと見る
企業が回答しました
Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... もっと見る
企業が回答しました
Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... もっと見る
企業が回答しました
Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Longfield Road, TN2 3EW, Tunbridge Wells, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Alan today was very accommodating, he was very helpful and calm. Good service and looking forwards to my new sofa 😊

DFS Furniture - Tunbridge Wells からの回答
We was greeted upon entering then given space to look around which we found was good ! After making a decision and choosing a sofa we was given all the information we needed to go ahead with our decision with peace of mind. Alan was very helpful and friendly.

DFS Furniture - Tunbridge Wells からの回答
Staff so friendly and helpful, they did their level best to meet our requirement. We are please with our purchase because of the care the staff took with our request, we were made to feel welcome nothing to much trouble. Will recommend to anyone.

DFS Furniture - Tunbridge Wells からの回答
Alan Holt was informative and very nice, explained everything. Thank you
I was nervous but the experience was better than I imagined.

DFS Furniture - Tunbridge Wells からの回答
The salesman was friendly and helpful,very knowledgeable and not pushy. The other member of staff was very helpful and made it a very relaxing experience.

DFS Furniture - Tunbridge Wells からの回答
Never been to DFS before, but as soon as I walk d in the door was greeted by a young lady who was very welcoming asked if we needed help or just wanted to browse and call her if we had any questions, which I chose to do.
Very impressed by the selection of sofas, once I decided on one I liked, I said I would like some information and she asked for f I would like a coffee or any drink, sat with me and answered all my questions.
I have to say I was most impressed with her pleasant manner.
I have now placed my order, and she has assured me that I can track my order and not to hesitate calling her if I need any assistance. Well done an absolute pleasure shopping there.

DFS Furniture - Tunbridge Wells からの回答
Huge selection of sofas to choose from.
The staff were very helpful and friendly.
The whole process from choosing the perfect sofa to buying was simple and delivery was in pretty quick too.
Good experience.

DFS Furniture - Tunbridge Wells からの回答

DFS Furniture - Tunbridge Wells からの回答
Good friendly service in store, process very easy. Delivery tracker is excellent and delivered all good

DFS Furniture - Tunbridge Wells からの回答
The sales representative was very helpful and very efficient

DFS Furniture - Tunbridge Wells からの回答
Quick and easy furniture selection with help and advice without any sales pressure.
We’re confident we got the best options at the best price.

DFS Furniture - Tunbridge Wells からの回答

DFS Furniture - Tunbridge Wells からの回答
Great service sorted order no problems, explained delivery etc. Company nows what it's doing.

DFS Furniture - Tunbridge Wells からの回答

DFS Furniture - Tunbridge Wells からの回答
Kay was fantastic. She really listened to our requirements and made the whole process of choosing a sofa enjoyable and stress-free. She was knowledgeable, friendly and never made us feel rushed.
Kay was helping at the Tunbridge Wells store from the Sidcup branch and we're so glad we had her looking after us. She is a real asset to DFS, and her excellent customer service made all the difference.

DFS Furniture - Tunbridge Wells からの回答

DFS Furniture - Tunbridge Wells からの回答
Alan at Tunbridge wells was kind attentive, funny, personal, listened to our questions and got everything done quickly and smoothly. And told us all the info we needed. The whole experience was 10 out of 10 looking forward to receiving my sofa.

DFS Furniture - Tunbridge Wells からの回答
From time we got in showroom till we left very professional staff thank you

DFS Furniture - Tunbridge Wells からの回答
staff were very welcoming and took the time to explain sofas, materials and fabrics etc

DFS Furniture - Tunbridge Wells からの回答
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