DFS Furniture - Tunbridge Wells レビュー 

2,936
TrustScore 5段階評価の5

4.9

Longfield Road, TN2 3EW Tunbridge Wells, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... もっと見る

企業が回答しました

5つ星のうち5の評価

Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... もっと見る

企業が回答しました

5つ星のうち5の評価

Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... もっと見る

企業が回答しました

5つ星のうち5の評価

Nice how we could browse the store without being pounced on by a sales agent Felt relaxed on being able to take our time to choose the right sofa Staff very helpful and knowledgeable making the who... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

2936件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,936)

過去12か月のレビュー数: 99,510

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service

Ed was very helpful and explained everything thoroughly and honestly which was greatly appreciated. He was friendly and easy to talk to which made our experience very enjoyable.
Thank you Ed!

2026年8月14日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello Natasha,

We are really grateful for your kind words and for sharing your experience in our store with Ed. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

DFS had the item we were interested in

DFS had the item we were interested in. Our questions were answered well without undue sales pressure. The salesman was very pleasant to deal with.

2026年8月13日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Brilliant

Quick, easy and very friendly service. Seen straight away and given loads of information and helpful care tips regarding maintaining the life of the sofa. Lovely experience and no pushy sales

2026年8月12日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great friendly and efficient staff

Great friendly and efficient staff - helpful polite and professional.
Chose sofas with ease and talked through all the care options and delivery schedule. All a pleasure and with ease
Thank you Julian and Rob

2026年8月12日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Extremely helpful

2026年8月11日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

Julian was very helpful

Julian was very helpful, and gave me so much information.

2026年8月11日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

New furniture

The guy was very welcoming and help with our choosen suite. He was very helpful and made sure we understood about buying and what would happen next with our order. Would definitely go back should we wanted anything else

2026年8月4日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

The lady we saw was lovely

The lady we saw was lovely. Tess I think was her name. Super helpful and friendly.

2026年8月10日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service from DFS staff

We knew what sort of sofa we wanted and wanted to look at materials and colours. The staff in DFS were great, full of information but not pushy. It was easy relaxed and we were able to order just what we wanted without the pressure.

2026年8月10日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello Donna,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Review

They were very helpful

2026年8月9日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

I arrived knowing that I wanted to buy…

I arrived knowing that I wanted to buy a sofa bed today. I had looked on line and browsed the store to find the particular model I thought would suit my needs. I approached a salesman and asked but unfortunately the model I had in mind wasn’t on show. I asked to see what was available and was shown the selection. I picked one and asked for a demonstration which was willingly given. I then asked to be talked through me doing it which again was willingly given. Having decided I wanted to proceed I was supported with both fabric and feet options and at no point felt pressured. I am very pleased with the service I received today and look forward to receiving my new furniture

2026年8月9日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Great experience

We were able to look around the store ourselves and when we needed some help the salesman was there for us with a good knowledge of the furniture we were interested in. He was a pleasure to deal, helpful with the planning and all that DFS had to offer. I would thoroughly recommend.

2026年8月8日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Friendly and informative sales…

Friendly and informative sales assistant, all information was clearly explained. Didn’t feel rushed or pressured. Now hopefully the sofa will arrive on time and be as good as we hope for

2026年8月8日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

We weren't expecting to find what we…

We weren't expecting to find what we were looking for nor, to have such good and not pushy help from Rob. He was amazing and helpful and knew everything!

2026年8月8日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello Nic,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent customer advice

Excellent customer advice, service and completion of sale. Everything explained very coherently and the staff member was not pushy, therefore allowing us to make our own decisions in our own time. Would recommend visiting this store in Tunbridge Wells.

2026年8月7日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

More than happy

I was more than happy with the service today. Staff are really friendly and most helpful. I have no complaint.

2026年8月6日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Julian at the DFS in Tunbridge wells…

Julian at the DFS in Tunbridge wells was extremely helpful and efficient. Whenever we visit the store all the staff are welcoming and helpful. We were really happy with our purchase. Thank you again.

2026年8月5日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello Laura,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The service was very good…

The service was very good indeed,helpful and informative.
I was able to select my chair and have it delivered within the week . Excellent.

2026年7月20日
DFS Furniture - Tunbridge Wells ロゴ

DFS Furniture - Tunbridge Wells からの回答

Hello Jill,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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