DFS Furniture - Waterlooville レビュー 

5,247
TrustScore 5段階評価の5

4.9

Hambledon Road, Unit 3, PO7 7FG Waterlooville, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... もっと見る

企業が回答しました

5つ星のうち5の評価

We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... もっと見る

企業が回答しました

5つ星のうち5の評価

The salesman, Troy, was very succinct in supplying all information about the product and services supplied and making sure we were completely happy before continuing with our purchase. He did not rus... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Hambledon Road, Unit 3, PO7 7FG, Waterlooville, 英国

  • 0333 999 9819

4.9

優良

TrustScore 5段階評価の5

5247件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(5,247)

過去12か月のレビュー数: 94,193

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I had a brilliant experience at dfs

I had a brilliant experience at dfs thanks to the member of staff who really stood out. He was laid‑back, friendly, and made the whole visit feel easy from start to finish. There was no pressure at all, he let me browse in my own time but was right there when I needed advice or had questions.
He knew the add on products well and explained things clearly without trying to push me towards anything. His calm approach made the whole process feel comfortable and enjoyable, and it genuinely felt like he wanted me to find the right colour and style sofa rather than just make a sale.

2026年8月18日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello Vicky,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

My off the cuff DFS…purchase

It was an off the cuff walk around DFS just browsing and not feeling pressured by anyone to purchase anything, however when we did eventually decide we wanted to make a purchase, staff were really helpful and talked us through all of our options. Thank you Rhys for your help.

2026年8月17日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

No sales pressure - just good information.

Allowed to browse before being asked if I wanted help. Advice was given about various suites without feeling pressurised. The sales assistant Troy was knowledgeable and very helpful about the items I required. He made sure I understood exactly what I was paying for and what I was getting. A very successful experience.

2026年8月17日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Very friendly and welcoming salesman

Very friendly and welcoming salesman, but not pushy. He helped us with our decision on which sofa would best suit us. He gave us time to look around again before making our final choice. He explained in detail the process of the purchase and delivery. Very pleasant experience, thank you

2026年8月17日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service

Great service, friendly knowledgeable assistant (Steve)

2026年8月17日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Order placed at Dfs Waterlooville with…

Order placed at Dfs Waterlooville with Miles. Who was extremely helpful, no hard sell just knowledgable and friendly. The store was clean airy and tidy, with a great varied display of sofas . Available in manly colours and fabrics. A good range of prices for all budgets and payment options. A great shopping experience and I would definitely recommend this store and staff

2026年8月16日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The gentleman that made our order was…

The gentleman that made our order was incredibly helpful and very friendly

2026年8月16日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service, very clear and explained all aspects of transaction.
5 🌠

2026年8月15日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Reece in your Portsmouth branch

Reece in your Portsmouth branch — well, where do we start?! 🤩

You were absolutely fabulous! DFS are so lucky to have such a professional, warm, friendly and incredibly knowledgeable young man. We must have changed our minds about a million times 😂 and nothing was ever too much trouble for you.

Thank you so much for all your help, patience and kindness. You were fabulous from start to finish and an absolute credit to DFS! ⭐️👏🏼💙

2026年8月14日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Beautiful furniture and loads to choose…

Beautiful furniture and loads to choose from, very helpful, friendly and knowledgeable staff which helped us to easily decide on our purchase.
We loved the 7 day express delivery option, not having to wait three months for our new furniture to be delivered was very appealing.
The delivery men were nice and super efficient, they put our new furniture together with ease and quite quickly too.
Would I recommend DFS to a friend? Yes! Absolutely 😀

2026年8月7日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope that you love your new furniture!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Troy was very professional and…

Troy was very professional and knowledgeable he explained everything to me.

2026年8月14日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello Stephen,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Staff were very efficient and helpful

Staff were very efficient and helpful, and the delivery was excellent, came when they said they would and put it all together and took all the packaging away, all round excellent service.

2026年8月5日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello Penelope,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service

Kieran provided excellent service, and he was so helpful when we were choosing our sofa. With the service he gave we would definitely come back!

2026年8月13日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The salesman was very nice

The salesman was very nice. I am just awaiting my finance to go through

2026年8月13日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

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