DFS Furniture - Waterlooville レビュー 

The person who helped us, Miles, was very clear and explained eveything as succinctly as he could

Helpful person

Very helpful staff took us through all the options without ever putting on pressure to buy.

Attention to detail from staff and space to browse without pressure.

Troy was very informative , and made me feel at ease

My husband and I were treated very well and respectfully

Great sales team in Waterlooville store, really listened and understood that i knew what i wanted. No sales pitches.
Only small issues:
* A little slow on order due to a discount i had been given online, however the store honoured it which took a day.
* Unfortunately the 2 items cam e on 2 different days due to different sources and the table was delayed due to courier issues on the day and a different company delivered the itmes who were not experienced with moving furniture..
* i also had to call a DFS technician as the delivery lads had missed 2 or 3 plugs which were tucked up inside the frame -
However, all staff i have dealt with at every stage were friendly and professional throughout. The technician did a very thorough job of checking all issues i had, and arrangng the visit was quick, easy and they turned up on time etc. Without the little issues it would be 5*.

Very helpful staff and simple process to order

James gave excellant service. Wasn't pushy, was professional, kind, patient and everything we needed when buying a sofa. Would shop there again

The staff were really helpful, friendly and not too forceful. Helped pick out the ideal sofa for us, and it was a pleasant visit to the store too.

Experienced helpful staff, they let us browse without pressurising.
We have purchased furniture from DFS multiple times before

The salesperson Troy was very helpful and knowledgeable of the product. He wasn’t pushy and helped us choose the right product and aftercare service.

Excellent service
Great knowledge
Quality product

Salesman a1 pleaser to buy from

Lots of choice and a member of staff that helped a lot

Staff were very helpful, without being pushy, allowed you to look around without pressure.

Very explainatry when taking order. Olly and Christina were especially very helpfull.

Super service, staff lovely!

I was a pleasant experience and a warm welcome explained the information very well very friendly person

The person who was helping me was very informative and made sure to answer all my questions. He was very thorough and explained all the paperwork in detail.

I had a brilliant experience at dfs thanks to the member of staff who really stood out. He was laid‑back, friendly, and made the whole visit feel easy from start to finish. There was no pressure at all, he let me browse in my own time but was right there when I needed advice or had questions.
He knew the add on products well and explained things clearly without trying to push me towards anything. His calm approach made the whole process feel comfortable and enjoyable, and it genuinely felt like he wanted me to find the right colour and style sofa rather than just make a sale.