DFS Furniture - Waterlooville レビュー 

5,141
TrustScore 5段階評価の5

4.9

Hambledon Road, Unit 3, PO7 7FG Waterlooville, GB


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5つ星のうち5の評価

My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment. Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a... もっと見る

企業が回答しました

5つ星のうち5の評価

We went to dfs and was greeted after a few minutes by keiran. We had a idea of what we wanted and keiran was very knowledgeable and helped with our enquiries. After everything is said a done I probabl... もっと見る

企業が回答しました

5つ星のうち5の評価

I was very happy with my visit to DFS Waterlooville yesterday. Staff members were around for assistance when needed but were not intrusive or pushy, excellent. My friends and I tried quite a few... もっと見る

企業が回答しました

5つ星のうち5の評価

All the items we wanted to view were available to try. We met Troy who guided us knowledgeably through all possible combinations of the seating we were interested in. Troy applied no pressure and gave... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Hambledon Road, Unit 3, PO7 7FG, Waterlooville, 英国

  • 0333 999 9819

4.9

優良

TrustScore 5段階評価の5

5141件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(5,141)

過去12か月のレビュー数: 93,171

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic service

The staff are helpful, kind and really good listeners. They checked we had seen our option online and talked through all of the options avaliable.

2026年8月3日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Customer service excellent

Customer service excellent
Salesman very pleasant and knowledable
Looking forward to recieving my suite

2026年8月2日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

No pressure to buy

We had a great experience and Steve the salesman was great.
He let us take our time and gave us great advise

2026年8月2日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Steve.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great service

Lovely staff and great service

2026年8月2日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

We went to dfs and was greeted after a…

We went to dfs and was greeted after a few minutes by keiran. We had a idea of what we wanted and keiran was very knowledgeable and helped with our enquiries. After everything is said a done I probably would not of spent 4k but keiran really was the keystone in my decision to proceed and if keiran wasn't the guy who we first spoke to first im certain we wouldn't of walked away with a 5k corner sofa. His a great salesman and a asset to the company

2026年8月1日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Knowledgeable and understanding staff

We were very indecisive about which style of sofa would be the safest for our autistic daughter, who engages in repetitive impact behaviours. After several visits and conversations with your polite, knowledgeable, and understanding staff, we found the perfect sofa to suit our whole family’s needs.
A massive thank you to everyone, especially Rhys, for his patience, expertise, and genuine understanding throughout the process. Your support made what felt like a difficult decision so much easier, and we couldn’t be happier with our choice. We truly appreciate the outstanding customer service.

2026年8月1日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Rhys met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Very successful visit!

I was very happy with my visit to DFS Waterlooville yesterday. Staff members were around for assistance when needed but were not intrusive or pushy, excellent. My friends and I tried quite a few sofas before deciding on the one I chose which is perfect for my needs. Rhys was very informative and helpful and coffee plus a hot chocolate for my grandson arrived while we completed the sale. I did not use the facilities but my friend was effusive in her praise of how clean and roomy the toilet was, we are very fussy!
The visit was positive in every respect and I am looking forward to the arrival of my new sofa. Well done DFS.

2026年7月28日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Easy experience to buy

Easy experience to buy a great 3 seater and armchair

2026年7月21日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

I bought a sofa from DFS after much…

I bought a sofa from DFS after much research; the advisor Troy was very helpful and explained very clearly about different options. Very happy with my experience and happy to recommend .

2026年7月28日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Troy.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

I found Troy at your Waterlooville…

I found Troy at your Waterlooville branch to be friendly, informative and very helpful, nothing was too much trouble

2026年7月28日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Troy met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Wonderful experience

The salesman at the Waterlooville branch was absolutely amazing, Kiran. He made the shopping very comfortable and he was patient to answer the very many questions I had.

2026年7月28日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello Tracey,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

My experience was great from start to…

My experience was great from start to finish.

2026年7月27日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello Ken,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Thank you Troy

All the items we wanted to view were available to try. We met Troy who guided us knowledgeably through all possible combinations of the seating we were interested in. Troy applied no pressure and gave us plenty of time to consider the items. Eventually he also helped us to complete a purchase. Excellent service

2026年7月27日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Hello Susan,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

My partner and I are first time buyers

My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment.

Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a week) during which he was friendly and gave sound advice including cost saving options without upselling etc.

Polite, friendly and professional yet laidback. Just what the Dr ordered.

I’m definitely building a man cave at the end of my 80 foot garden with bullet proof windows, right at the back!

2026年7月26日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

The staff we very helpful and we’re…

The staff we very helpful and we’re happy to answer any questions we had

2026年7月26日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Nice relaxed atmosphere when looking for a sofa

We went into the shop and was able to browse freely without being jumped on straight away by an assistant.
When we were ready to choose a sofa the assistant miles was very friendly and helped us with our purchase.

2026年7月25日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

From the moment we walked in we were…

From the moment we walked in we were greeted with a friendly smile. The sales team who looked after us spent time listening to what we were after. Once we had found our furniture they really spent time helping us choose the right colour for us.

2026年7月25日
DFS Furniture - Waterlooville ロゴ

DFS Furniture - Waterlooville からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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