We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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2nd corner suite we have bought and another comfortable rest. Had some issues with a tear in the underneath material, but they quickly replaced and restored it to perfect at home within days.
Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... もっと見る
企業が回答しました
We had such a lovely experience at DFS Waterlooville, and a huge thank you to Troy, who was absolutely fantastic from start to finish. Troy was incredibly knowledgeable, helpful and patient... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, 英国
- 0333 999 9819
4.9
優良
5259件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kieran helped me make a good choice of…
Kieran helped me make a good choice of sofa at a price I could afford. He did all the firm filling for me all I had to do was sign. Gave me and my daughter a lovely cup of coffee while we did everything and he answered all our questions. All in all it was a very pleasant experience without any of the usual hassle you get when buying a large item. Thank you Kieran..
2026年7月8日
DFS Furniture - Waterlooville からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kieran met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
All the people at dfs we spoke to today…
All the people at dfs we spoke to today were helpful and friendly, and helped us we the questions we had
2026年7月7日
DFS Furniture - Waterlooville からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Welcoming staff
Welcoming staff, Rhys was knowledgeable and friendly to talk too, Assisted with what we wanted and gave us the options so that we were comfortable to make a purchase.
2026年7月6日
DFS Furniture - Waterlooville からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very good communication with great…
Very good communication with great knowledge in the job
Thank you
2026年7月6日
DFS Furniture - Waterlooville からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Waterlooville からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service by your person
Excellent service by your person.
Very helpful, polite and nice person to deal with. Look after him.
2026年7月6日
DFS Furniture - Waterlooville からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Myles at Waterlooville store was…
Myles at Waterlooville store was friendly and helpful and placed my order with no problem, Thankyou
2026年7月6日
DFS Furniture - Waterlooville からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
We entered the shop and weren't…
We entered the shop and weren't immediately bombarded but introduced to by a member of staff and were left to browse. We almost immediately found what we were looking for, went away and returned to make our purchase
Kiren was our first contact and completed our purchase with ease.
2026年7月6日
DFS Furniture - Waterlooville からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Absolutely fantastic experience nothing…
Absolutely fantastic experience nothing was too much trouble- Linda was Absolutely amazing, so informative and was happy to spend her time with us. She really made everything so easy.
Linda was extremely knowledgeable and we never felt under pressure once. Thank you Linda
2026年7月5日
DFS Furniture - Waterlooville からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Linda met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Waterlooville からの回答
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Staff were very helpful and told me…
Staff were very helpful and told me exactly what I needed to know , they were very easy to talk to
2026年6月27日
DFS Furniture - Waterlooville からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Kieran was excellent
Kieran was excellent knowledgeable, not pushy let me wonder & gave me excellent advice.
Talked me through everything so that I understood.
Even your coffee was good.
2026年7月4日
DFS Furniture - Waterlooville からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
I knew what I wanted but it was nice to…
I knew what I wanted but it was nice to be given a bit of time to look around before being approached by one of the staff. Information and pricing was very clear and not pushy at all. James was helpful without being patronising.
2026年7月3日
DFS Furniture - Waterlooville からの回答
Hello Darren,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
We had a great time Kieran was our…
We had a great time Kieran was our sales guy and he was just great explaining everything about the sofas we wanted he couldn’t have made us more comfortable and confident in our purchase
2026年7月3日
DFS Furniture - Waterlooville からの回答
Hello April,
We are really grateful for your kind words and for sharing your experience in our store with Kieran. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Waterlooville からの回答
Hello Michael,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Happy Customers
Very happy in our choice, felt very comfortable walking around the shop, didnt feel rushed .The sales person was polite and very helpful once we made our choice
2026年7月1日
DFS Furniture - Waterlooville からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Great service in store! Was going to order on line but the service and friendliness of the staff in store was excellent 👌
2026年7月1日
DFS Furniture - Waterlooville からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good choices, great help!
Excellent service from arriving in store until making a purchase at the end. I appreciated being shown where the products were that we were looking for and allowed to wander at our own pace whilst the salesperson answered queries when required.
I haven't used this store before but I would recommend it to others and use it again.
2026年6月29日
DFS Furniture - Waterlooville からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Rhys was an excellent rep
Rhys was an excellent rep, good listener, patient and a good sense of humour. Exceptionally helpful.
2026年6月28日
DFS Furniture - Waterlooville からの回答
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Rhys.
Kind Regards,
Jordan
DFS Customer Support
Great staff
We came in looking for a certain sofa and were directed straight to what we were looking for but we decided we didn’t like it as much in person and were given some great recommendations from the staff for alternatives. they were really helpful!
2026年6月27日
DFS Furniture - Waterlooville からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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