Lovely experience from start to finish. We were welcomed by Matthew the branch manager of DFS Wednesbury. We found a sofa that we really liked, and he talked us through all the specifics and even gave... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Lovely experience from start to finish. We were welcomed by Matthew the branch manager of DFS Wednesbury. We found a sofa that we really liked, and he talked us through all the specifics and even gave... もっと見る
企業が回答しました
Staff were fantastic. We visited a number of different DFS stores & we’re never pressured or ‘bothered’ whilst looking. We purchased for Fareem. He was thorough and kind and listened to what we need... もっと見る
企業が回答しました
We were able to try out the sofa we wanted to buy Sharna was very helpful and polite and didn’t push us at all and wanted to make sure we made the right choice for us. She explained finance options an... もっと見る
企業が回答しました
Amazing customer service, we went into store on Wednesday and was greeted by Nafisa from the first conversation we had she went above and beyond to try and meet our expectations and exactly what we we... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The gentleman was Very helpful
I have mobility issues and the staff member made sure we were seated and offered refreshments and helped choose the perfect settee

DFS Furniture - Wednesbury からの回答
Excellent customer service from
Farhim soon as I entered the store explained everything cleary and left happy with my purchase.

DFS Furniture - Wednesbury からの回答
I’d just like to say how impressed I was with the service I received when buying my sofa from DFS. Jeetendra who helped me was absolutely brilliant from start to finish. He was extremely helpful, friendly and knowledgeable, and made the whole experience really easy and enjoyable.
There was no pressure at all, and he took the time to explain everything clearly and make sure I was happy with my choice. He genuinely went above and beyond to help, which made such a difference.
Excellent customer service and a real credit to DFS. I couldn’t have asked for a better experience and would definitely recommend DFS to others.

DFS Furniture - Wednesbury からの回答
We had a great experience shopping for our new sofas at DFS. Anand approached us in a very friendly and welcoming way and greeted us. He understood what we were looking for and what could fit nicely in the space that we had. He went through the options with great patience and explained everything very well.

DFS Furniture - Wednesbury からの回答

DFS Furniture - Wednesbury からの回答
Our sales advisor at DFS Wednesbury was Jet.
Jet was professional, friendly and extremely knowledgeable, and he made the whole experience really enjoyable.
What stood out the most to my husband and me was that he wasn't pushy at all and never made us feel pressured into making a sale. He gave us information and advice we needed while allowing us the time and space to make our own decision. Excellent customer service - thank you, Jet!

DFS Furniture - Wednesbury からの回答
very helpful and patient. Took the time to explain everything clearly and carefully.

DFS Furniture - Wednesbury からの回答
Walked in and greeted by staff but not followed around or given the hard sell. Assistance was provided on request-which I liked! Jon was an absolute gentleman, didn't rush me to make any decisions, provided an abundance of information that I needed and made sure I was happy with everything before going through with an order.

DFS Furniture - Wednesbury からの回答
Upon arrival to dfs I was greeted with a warm welcome, as I looked around and found the sofa that i wanted Anand was happy to help.
Anand offered me a hot drink before we sat down and he explain everything I needed to know. He was very helpful and made my decision an easy one.
Thank you Amand

DFS Furniture - Wednesbury からの回答
Thank you DFS Wednesbury, choosing and buying our new corner sofa and chair was so easy, thank you Jet for your help.

DFS Furniture - Wednesbury からの回答
Our experience from start to finish was amazing, we went in a day before we were planning to buy a sofa and Baly was very helpful, we then went back to baly the next day to purchase and he went above and beyond for us! He made us feel very comfortable and explained everything to us very clearly. We couldn’t have asked for a better experience!

DFS Furniture - Wednesbury からの回答
It all went as planned, the time of delivery and the delivery guys where fantastic

DFS Furniture - Wednesbury からの回答
Amazing customer service, we went into store on Wednesday and was greeted by Nafisa from the first conversation we had she went above and beyond to try and meet our expectations and exactly what we were looking for. Nothing was too much trouble and helped us find everything we wanted. We then went back on Monday to order our new sofa, Nafisa was Friendly, polite, professional and really good at her job. Would definitely recommend people to go in and see Nafisa.

DFS Furniture - Wednesbury からの回答
Really great service staff was really helpful and polite..

DFS Furniture - Wednesbury からの回答
Excellent customer service from Fahim, would definitely purchase from this branch again.

DFS Furniture - Wednesbury からの回答
Very friendly staff , Jon was extremely knowledgeable and guided us through the procedure to order our furniture. It was a delight to have such excellent customer service. We would definitely recommend DFS.

DFS Furniture - Wednesbury からの回答
The staff were so professional and not pushy I hate pushy sales people we were given all the information and given time to decide on our own

DFS Furniture - Wednesbury からの回答
We spotted a sofa we liked, sat on it, paid a deposit. That's it.

DFS Furniture - Wednesbury からの回答
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