DNA Insurance レビュヌ 

258
•
TrustScore 5段階評䟡の4.5

4.6

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... もっず芋る

5぀星のうち5の評䟡

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... もっず芋る

5぀星のうち5の評䟡

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This review is for Matthew Carpenter. We went back and forth quite a few times given the circumstances of who would accept the 5 year NCB, however Matthew was patient throughout not pushy and eventual... もっず芋る

䌁業情報

  1. 保険ブロヌカヌ
  2. 保険代理店

圓該䌁業による蚘述

DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

258件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(258)

過去12か月のレビュヌ数: 92ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

No recommend this broker

No recommend this broker. Worst experience waiting for my renewal to go different broker

2025幎11月6日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Thank you for your feedback and we are obviously disappointed that you have had cause to raise an issue. We can see form our records that you had an ongoing complaint at the time of posting your review which was being investigated at the time and was subsequently closed to the satisfaction of all parties. We hope that you may consider our services again in the future.

5぀星のうち5の評䟡

DNA insurance the best broker around

DNA insurance the best broker around. Thomas was very helpful and answered all my questions.I Have been with them for 3 years and I’ve had no issues at all.
Highly recommend getting motor trade insurance through DNA

2025幎11月3日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Thank you for taking the time to leave us an amazing review.

5぀星のうち5の評䟡

DNA did the legwork and got me a new


DNA did the legwork and got me a new quote for my insurance at a very competitive price. The advisor that dealt with me by phone was extremely professional and we got my renewal done in no time at all.

2025幎10月24日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Thanks for the amazing review James!

5぀星のうち5の評䟡

Spoke with matthew carpenter today

Spoke with matthew carpenter today, gave me a very competitive price for insurance he was very polite and professional
thanks again

2025幎10月17日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Hi Patrick, thank you for the amazing review!

5぀星のうち5の評䟡

Aaliyah Garber was amazing with her


Aaliyah Garber was amazing with her help. When no one else would help me or put the phone down on me Aaliyah garber made sure that I recieved the help i needed and done it in the time frame i needed it for she was truthful in everything she said and understood all of my circumstances. She ensured she called me as soon as she heard from the insurance companies and was overall a massive help and gave me a lot of peace of mind as i was struggling with the other employees deeply as they were not very helpful.

2025幎10月15日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Thank you for the fantastic review Frank.

5぀星のうち5の評䟡

Professional

Professional, swift service. Would recommend

2025幎10月13日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Hi Mark, thanks for the great review!

5぀星のうち5の評䟡

Jack especially was amazing

Jack especially was amazing. Was easy to work with and got me the best deals. Highly recommend DNA and ask for jack.

2025幎10月10日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Thanks for the fantastic review Sunil.

5぀星のうち1の評䟡

Worse ever insurance company iDNT


Worse ever insurance company iDNT RECOMMENDED THEM

2025幎10月10日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

We’re really sorry to hear you have been left disappointed with our service on this occasion. We have been in contact and explained the reasons for the underlying insurer issuing a cancelation. Adding a vehicle to the MID that does not belong to you is against the terms of your policy. We have escalated this to the underlying insurer but unfortunately, the cancelation has still been issued.

Please do not hesitate to contact us if you would like to discuss this further or would like to look for another policy for you.

5぀星のうち5の評䟡

Matthew has been outstanding in


Matthew has been outstanding in sourcing us a cover. We are a relatively new business, so this was a challenging undertaking, but it was delivered, and it was delivered in a very quick and professional manner. I would 100% recommend.

2025幎10月8日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Thank you for taking the time to leave us a great review!

5぀星のうち5の評䟡

I have been speaking to mollie Bell


I have been speaking to mollie Bell trying to sort my insurance for over a week and I would just like to say she was amazing she was very patient with me and helped me so much

2025幎10月9日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Thank you for the amazing review.

5぀星のうち1の評䟡

Awful company

Awful company. Insure you, then ask multiple questions, then cancel your insurance, oh and charge you for the privilege, and make it harder and more expensive to get cover. Look forward to being sued for my money back.
DO NOT USE
 Can’t leave a ZERO.
Absolute rubbish.,Since looking at all the other unhappy customers 37% at present, this is not an isolated incident. I said I was happy to limit the vehicles to the one address but you said as you have now disclosed you own more than one property, that’s it. I asked you to find me an alternative company when one of your staff said to me they were surprised DNA put me with Q underwriting due to them being really difficult, and I was told none of your insurers would quote.

**UPDATE**
Just gets worse
 Turns out my insurance WASN'T cancelled after all, even though DNA told me it was, and sent an email confirming such. I even called them a couple of days later to get a refund, only to be told they were waiting on a final figure from the insurance company. I then had to stay at home, thinking I had no insurance, and then take out a private policy on one vehicle. Now I find out from Q underwriting that my policy had not been cancelled, and they are still insuring me!
I feel a complaint to the ombudsman is due for this incompetent company.

2025幎10月8日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

We are very sorry to hear you have been left disappointed by our service on this occasion.

When incepting your policy, you were advised by our Handler that the insurer would require proof of parking due to the volume of vehicles you were looking to insure. Although all your vehicles had been placed on the MID, they were being stored at different locations to the risk address you advised you were trading from which is against the terms of your insurer and unfortunately led to the insurer cancelling your policy.

We would be more than happy to look for another policy for you or if you would like to discuss this any further, please do not hesitate to contact us.

5぀星のうち5の評䟡

Polite, friendly and proffesional

My dad used the services a few weeks ago and had nothing but good things to say about the company. Especially a massive thankyou to mabz for making the process so smooth and stress free - he’s a great asset to the team!

2025幎9月22日
自発的なレビュヌ
DNA Insurance ロゎ

DNA Insurance からの回答

Hi Sanzida, thank you for taking the time to leave us a great review.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報