doors2floors.co.uk レビュヌ 

135
•
TrustScore 5段階評䟡の3.5

3.7

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5぀星のうち4の評䟡

I ordered a complete set of door handles for installation. Initially, I received only the handles; the hinges and latches were missing. After speaking with a very helpful employee, the problem was res... もっず芋る

5぀星のうち5の評䟡

I was very pleased with the service I received from Doors to Floors. The 2 gents that I dealt with were very helpful and informative and their expertise enabled me to make the right choices with re... もっず芋る

5぀星のうち5の評䟡

Was looking for 5 glazed Tribeca doors online and found D2F were only an hour away from our site, so I popped over to see them. Decent set of lads , sorted me out straight away, gave me an order... もっず芋る

5぀星のうち1の評䟡

Unacceptable – Refusing to Refund Almost £600 Avoid this company at all costs. I purchased a door from Doors to Floors in July for nearly £600, and my experience with them has been an absolute ni... もっず芋る

䌁業情報

  1. ドア提䟛業者

圓該䌁業による蚘述

Leading Online Retailer of Internal Doors & Flooring. Wide range of Fire doors, Glazed & Period doors. Hundreds of Designs to Choose From Our Online Sales Website. Products Delivered Throughout The United Kingdom With High Stock Levels at Fraction Of High Street Prices With a Warm Friendly Service With Direct Despatch from Our Warehouse Within Our Transport Network.


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3.7

たあたあ

TrustScore 5段階評䟡の3.5

135件のレビュヌ

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3.7

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(135)

過去12か月のレビュヌ数: 37ä»¶

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5぀星のうち5の評䟡

Brilliant..!! From start to finish

I recently ordered a total of 11 doors (9 black Vancouvers & 2 Oak DX60s) from this company for 2 of my customers. I’m a self employed joiner/sole trader & I got let down with this order from another supplier, so I got in contact with these guys.
From start to finish they were brilliant, very helpful & great communication right through the purchase & collection process. I dealt with Ish mostly who was superb but all the staff I spoke too were top notch & I can’t fault em..I’ve no doubt i will be dealing with this company on a regular basis from now on..well done guys keep up the great work.
Many thanks
Marc (MT JOINERY SOLUTIONS)

2022幎10月12日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Marc,

Thank you for being our valued customer. We are so grateful for assisting you With your Requirements. Sorry to hear you was let down by another company but we are Satisfied we have met your expectations. Thank you for your support In Driving Our Business Forward. We truly appreciate your business and look forward to serving you again.

Kindest Regards,

Doors2floors Team

5぀星のうち5の評䟡

I bought my doors and other accessories


I bought my doors and other accessories from them. Amazing service by Junaid who spent more than an hour helping me find the perfect products. As well as this the orders placed came quickly and on time. I would definitely recommend to others.

2022幎9月22日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Gajen.

Thank you for positive feedback and much appreciated.

Doors2floors team

5぀星のうち1の評䟡

Poor service and false promises

To be honest they don’t even deserve one star but had no choice. Very poor service make a lot of promises up until you place the order. Then do not update you. I had to chase my order several times and no one has the decency to call me back. I will never use this company and would recommend you all not to as well. I am a trader and this has affected my reputation as well. as they promised the doors to be delivered in a week and then kept fobbing me off to the point I have asked for a full refund. Sufyaan is totally a liar and did not return any of my calls to the point I rang from another number and gave another name and then I was able to get through to him. Still no luck with the doors. DO NOT USE THIS COMPANY

2022幎9月23日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Mohammed,

Doors2Floors have systems in place to ensure all our customers are promptly informed for delivery slots well in advance. This has been noted within our transport team. Any further assistance required feel free to call our customer services team at 01924 457457 with any questions you may have. Our team are Doors2Floors are more than happy help.

Kind Regards

Doors2Floors Team

5぀星のうち5の評䟡

Very pleased with the service I


Very pleased with the service I received, delivering personally to my home at 8:30 in the evening, not many would do that for a customer

2022幎9月14日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Dan.

Thanks for taking the time to leave us a review, we are delighted that you are satisfied with the service and products you received from Doors2Floors. All the best on your door installation.

Doors2floors Team

5぀星のうち5の評䟡

Searched around for a couple of weeks


Searched around for a couple of weeks before I made my purchase from doors to floors . Found they are the cheapest prices online. Polite and knowledgeable staff.Will buy again 👍

2022幎9月12日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Amy,

Greatly appreciate your positive Feedback for doors2floors.
Thank you for the 5 ***** Recommendation.

Doors2floors Team

5぀星のうち5の評䟡

Amazing service by the staff

Amazing service by the staff.
Bought my doors and handles from them.
Speedy delivery
Product on point high quality . Second time I have used them an I will be ordering from them again. Will be recommending you guys to friends and family for sure . Keep up the good work

2022幎9月10日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Aky,

Thank you for Positive Feedback. Your Most Welcome. Enjoy The New Doors in you Home.

Kind Regards

Doors2Floors Team

5぀星のうち5の評䟡

Ordered 3 Deanta doors in July

Ordered 3 Deanta doors in July and handles. The buying experience was excellent, Sufyaan returned my calls, answered all my questions, and provided his advice.

I had an issue with 2 handles that had a manufacturing issue, they contacted Deanta who sent replacements!

I would definitely buy from them again

2022幎8月3日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Suhail,

We appreciate your honest feedback towards our business with a assured buying experience. We as a team are always here to help choose Doors, Flooring & accessories to suit your Home.

Kind Regards

Doors2Floors Team

5぀星のうち1の評䟡

Dozy turnips about as untrustworthy as


Dozy turnips about as untrustworthy as it gets. Monkey outfit you have been warned. Cheaper, safer and better options anywhere else but here.

2022幎7月26日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Mav,

Doors2floors have been in business since 2009. We have NO interest any sort of conduct you have referred us with your comments than to serve society with making homes look beautiful. We will be happy to show you our Inventory in depth in our warehouse.

Kind Regards

Doors2Floors Team

5぀星のうち1の評䟡

Really bad

Really bad. I ordered two doors in January and they said were in stock on their website. Turns out they were not in stock, They kept telling us a month delivery, that kept moving, they said they had definately arrived in UK and would be with us middle of May. Now end of May and they have said end of July now. We have been fobbed off everytime we have rung. be careful ordering from them as they put they are in stock and then just string you along.

2022幎5月25日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Sally,

Hope your Well.

We have Deeply looked in to our Sales records. Found no record of sales with your name. Please can you kindly Send us the Web Order Reference so we can look in your Order. We can assure we give Approximate Timescales when certain doors are out of stock..Our practice..we suggest a guided indication of incoming stock..We avoid making a guaranteed promise doors will be in stock at timed arrivals to avoid disappointment. We can assure we Do Not fob Customers away.. We are here to help and serve all customers for a smooth overall Service. Once again please get in touch with us we will be happy to help you chase your order.

Kind regards

Doors2floors Team

5぀星のうち5の評䟡

Revamped Apartment in Leeds City Centre

Revamped Apartment in Leeds City Centre with New Internal Doors and SPC flooring. Great Choice we Opt for Doors2floors. Was unsure as everything was ordered online without seeing the goods. Outcome was beyond my expectations being all high quality doors and flooring. 👍Many thanks 😊

2022幎4月1日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Bilal,

Fully fitted Interior Doors & Exclusive Click It Flooring Range to Luxury Apartments In Leeds City Centre. This will Enable The Sale Your Apartments Deserve.

Kind Regards

Doors2floors Team

5぀星のうち3の評䟡

Don't trust the website stock levels

Don't trust the website stock levels

I placed an order this afternoon, and the website said that the door I wanted was available in all sizes... only to be informed that they might get some in three weeks.

Hopefully the refund will be prompt and not a 'you should see it on your card in 5 working days'.

Phone them for stock levels if you are relying on them to deliver.

2022幎3月24日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Kevin,

We Try our Utter Best To Have High stock levels In our warehouse for the faster selling Consignments. Sometimes Stocks are out of stock with Manufacturing Delays from Overseas..We advise a Timescale as to when it will be at hand..With logistics Delay at times we can not guarantee specific date or time when stocks will show available for despatch. To avoid disappointment we advise to choose alternative products to avoid disappointment. We are very sorry for the slight delay. Sincere Apologies

Kind regards

Doors2floors Team

5぀星のうち5の評䟡

First class service and delivery

Struggling to get some doors delivered in time (all at manufacturers and long del time). They were very helpful and kept in contact daily to arrange delivery of the doors by special courier to meet my delivery date. Really nice to see the extra mile in these times

2022幎3月21日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Tim,

So happy you found us online. We managed to deliver your Doors within your timescale.

Kind regards

Doors2floors Team

5぀星のうち5の評䟡

Returning customer

Returning customer.
Good service, good prices , very efficient, and delivery was within the time stated
Happy customer
We’ll done guys

2022幎2月27日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi

Thank you for Buying from D2F once again. Appreciate Your Positive Review.

Kind Regards

Doors2floors Team

5぀星のうち5の評䟡

Bought 2 excellent grey laminate doors


Bought 2 excellent grey laminate doors arrived quickly in perfect condition customer service excellent everyone is so nice they don’t rip you off with delivery charges will be getting more soon

2022幎2月12日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Dear Customer,

we aim to be competitive with rock bottom prices to help all customers on a budget..


Doors2floors Team

5぀星のうち1の評䟡

Shocking service Order WEB6138

Ordered doors and the accessories from Doors 2 floors on the 2nd of January. The doors arrived on the 8th minus the hinges I had ordered so I emailed to find out where they were. I was told they would arrive by DPD the following day. No sign.
Since then I have called on several occasions and am greeted with a full voicemail message. I have emailed 3 further times and had no response and also even used the contact form on the website and nothing. Would not use this company again the clearly just want to take your money and after that they don't care!

2022幎1月26日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Dear Customer,

We have no record of your Sales Purchase. We DO NOT use DPD as our Transport Courier. Please contact us so we can Discuss further of Your Review.

Kind regards

Doors2floors Team

5぀星のうち1の評䟡

Do not expect your order on time or in full

Literally the worst experience I have ever had buying something online. I ordered 1 door, hinges and door handle, the company called me a few days later and advised the website was wrong and the door i ordered was actually out of stock, they offered me an alternative which i agreed to.
After 10 days of no contact i emailed them for an update, i then received a call to advise the manufacturer hadnt processed the order so they will do it asap and i will have the door within 1 week, apparently they couldnt ship any quicker because i didnt live in london. The day i was advised the deliver was due came and went, no delivery, no contact.
I emailed them again as noone ever answered the phone when i tried to call!
I was told the door would be delivered the following friday instead, again it came and went and was actually delivered the following monday, luckily i was in. However, only the door came, no handle/hinges ect. I contacted the company AGAIN! They advised they will get it sent asap, i requested next day delivery. I received an email a week later to advise the extras would be delivered the following day.. they actually came 2 days later. Honestly the communication was poor throughout and there was no urgency in anything even to fix mistakes they created. If the website wasnt wrong in the first place i would never have ordered from them and i really wish i hadnt.

2021幎12月30日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Joanne,

We are very sorry to of your Delay in receiving your Order. We find it hard to comprehend your experience.. Our Sales advisors are really Considerate and on the ball to assist anyone with any sort of delays, after Sales Service. We are Strongly take all enquiries with great care and customer Service at its highest Of Levels. Sincere Apologies.. This Experience will be noted & feedback will given to all our Team to avoid any similar Complications in the Future.

Doors2floors Team

5぀星のうち5の評䟡

Great company to deal with

Just had the 6 doors we ordered delivered to us, all I can say is the customer service from this company has been spot on. There has been a slight delay in Shipping but they were always honest and quick to answer any questions we had about the delays. Special shout out to the delivery driver that delivered tonight at 10pm and still had more drops to do miles away! Very polite and helpful with the unloading of the van. We will be ordering some more doors from you in the very near future.

2021幎11月2日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Matt,

Thank you for your purchase at Doors2floors. We aim to call all our customers well In advance. look forward to you for your next Purchase

regards

doors2floors Team

5぀星のうち1の評䟡

Naughty with Pricing...

These guys are a bit naughty with pricing. What you see on website is not correct. I was looking for 5 Daenta Oak 30 inch Fire doors. The website showed, the doors I was going for were the cheapest here, when I called them I was told that is the wrong price by nearly 30%.
I did not buy from them but it was a waste of time.

Update : Too late now, I have bought the doors already last year when I put this comment. Thanks for responding.

2021幎10月28日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Nayan,

All our Prices are updated frequently by 1 to 3 per cent with GDP Fluctuations. 30 Percent Rise seems very Unlikely. Welcome to discuss in detail with one of our advisors to give you a breakdown on the cost.

kind regards

Doors2floors Team

5぀星のうち5の評䟡

Excellent Service

Great service from everyone at Doors 2 Floors, strongly recommend to purchase from here.

Doors delivered on time, competitive price, good service all round

Highly recommended

Shoayb Patel

2021幎8月21日
自発的なレビュヌ
doors2floors.co.uk ロゎ

doors2floors.co.uk からの回答

Hi Shoayb.

Thank you for Your Feedback.

We Greatly appreciate Your Business.

Happy you found what you were looking for with Our Company.

Kind Regards

Doors2floors Team

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