Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve used Dr Bikes everytime I’ve needed brake pads, they are fast and reliable, never had an issue with quality or delivery. It’s such a simple process with them. And there’s also a discreet delivery... もっと見る
Where do I start!! Ordered a tank mount and bag for my bike, waited 10 days to realise it not compatible( after being previously re assured they was! They’re not even compatible with each other!... もっと見る
企業が回答しました
AVOID! Wrong parts sent and refused to rectify or refund, blaming me. A simple issue that could have been resolved easily, now I'll share this bad experience with any and everyone willing to listen... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
One of the UK's leading sellers of Motorcycle Parts and Clothing
連絡先
Unit 2 Pressmore Lodge, Ashley Green Road, HP5 3PF, Chesham, 英国
- 01494 778 848
- sales@drbikes.co.uk
- www.drbikes.co.uk
2.3
期待以下
218件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 90％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Parts ordered with a message stating…
Parts ordered with a message stating what size sprockets & chain I required. Wrong size chain & sprockets sent. Costing me £7.99 to send them back. Right size sprockets then sent to me with silver chain not gold. So not a great experience
2023年7月21日
自発的なレビュー
Drbikes からの回答
Good Afternoon Phil
we did not get any message about the gearing on your orde,r is why as per the listing states we sent standard sizing
then when contacted us we said to post back to exchange for the ones you wanted out of the listing and offer you a silver chain to cover the cost of the bigger sprocket and chain at the same price or if want could do a gold one but would have cost more and you opted for the same price with a silver chain
Quick and easy way to order through…
Quick and easy way to order through their website with reasonable prices on p&p
2023年7月16日
自発的なレビュー
Efficient service…
Item arrived promptly after being kept up to date with progress. Well packaged to protect the product being deivered.
2023年7月18日
自発的なレビュー
Parts came very fast and looks good
Parts came very fast and looks good. However steel plate wouldn't fit into clutch basket. I had to file inner gear ring to get it to fit into clutch basket. After that all was put together and clutch is working fine. Seller needs to make sure parts fit the application intended. For me reworking steel plate was easier than sending back to Seller.
2023年7月17日
自発的なレビュー
1988 YZ 250 Pro-Circuit Silencer
Had been searching far and wide for the 1988 YZ 250 Pro-Circuit silencer without success. I contacted dealers in the USA to be told they were not able to send any to the UK. I came across DR Bikes who were superb and I had one in a couple of days of ordering. Great to deal with and super genuine.
2023年7月9日
自発的なレビュー
HealTech GIpro X-Type G2…
Purchased a HealTech GIpro X-Type G2 Gear Indicator for my GL1800A Goldwing. Excellent product and an excellent site to buy from. 5 star service.
2023年6月25日
自発的なレビュー
First order.... I'll be back!!
My first order with these guys - service parts for my bike.
All Arrived and earlier than expected. Will not hesitate to order again.
Thanks for the rainbow 🌈
2023年7月11日
自発的なレビュー
First time customer and very happy
Good company to deal with , didn't have stock so I payed and they shipped when stocks arrived (USA Part) fast dispatch and great communication, will be using again.
2023年7月3日
自発的なレビュー
Item was an excellent price
Item was an excellent price. The choice was wide ranging, plus delivery was very reasonable and swift. Highly recommended.
2023年7月7日
自発的なレビュー
Bought my Mt09 a Translogic…
Bought my Mt09 a Translogic quickshifter from DrBikes, item arrived within a couple days, the owner gave me some advice as I needed help fitting the shifter, highly recommended A++++
2023年6月15日
自発的なレビュー
Been using this company now for a…
Been using this company now for a number of years, never once had a problem.
Very fast response times with quires and advise.
Rated highly, you even get a sweet with your delivery 👏👏
2023年7月1日
自発的なレビュー
Great service
Ordered quite a few different bike parts from Dr Bikes. Always the cheapest around and fast delivery. Great service and the sweets are a nice little touch too. Thanks Dan!
2023年7月1日
自発的なレビュー
Drbikes からの回答
thank you Tom :)
Wrong parts…site altered. Guy lied to me
Followed website for parts for my bike . Wrong parts came. I even checked the site again when these were received and it still stated for my bikes . Overall checked 15 /20 times over the buying and receving item .Contacted them, couple hrs later. Got back to me stating site was ok, I was wrong. I checked site and it had now been changed so the right parts showed up for my bike.. denied this, blamed me for buying wrong parts. Said website wasn't changed for 6 months etc.
I pulled site metadata showing the 2 pages relevant to me , the correct pads and the wrong pads were altered 1hr after my email for 1 set, and 30mins before he told me my mistake for the 2nd set! I have the pics showing this . I have the whole thing saved.
Didn't even trust the guy to send pack pads so I sold them on eBay cheap. Lost 15£ rather than risk more contact with someone who would do that .
Anyone wants to see the story unfold it's on the s1000r m1000r UK FB group .
Stay away . he has many 1 star reviews online if look. He tried to get this review deleted saying i was a fake buyer. Sent my proof to Trustpilot thats why this review is now verified by the, .
2023年6月19日
自発的なレビュー
Drbikes からの回答
Good Afternoon Brian
as per the many conversations had with you, you simply purchased the wrong item. What gave it away was the fitment on the listing and also the images on the listing showing the actual brake pads which look nothing like the ones for your bike
As per previous messages please post back the pads you purchased in error for a refund
Can also call us when open on 01494778848 to discuss further, if can step away from the keyboard
Great service again from DR
Great service again from DR , fast delivery and at a great price 🤙
2023年6月8日
自発的なレビュー
Very smooth ordering
Very smooth ordering, and delivered on time, and as described.
Would definitely use again
2023年6月8日
自発的なレビュー
Would recommend to anyone
Quick to respond, very helpful and knowledgeable and great prices.
Quick delivery
2023年6月14日
自発的なレビュー
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