Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... もっと見る
企業が回答しました
I’ve used Dr Bikes everytime I’ve needed brake pads, they are fast and reliable, never had an issue with quality or delivery. It’s such a simple process with them. And there’s also a discreet delivery... もっと見る
Where do I start!! Ordered a tank mount and bag for my bike, waited 10 days to realise it not compatible( after being previously re assured they was! They’re not even compatible with each other!... もっと見る
企業が回答しました
AVOID! Wrong parts sent and refused to rectify or refund, blaming me. A simple issue that could have been resolved easily, now I'll share this bad experience with any and everyone willing to listen... もっと見る
企業が回答しました
One of the UK's leading sellers of Motorcycle Parts and Clothing
Unit 2 Pressmore Lodge, Ashley Green Road, HP5 3PF, Chesham, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 95%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product, goods comms, delivery time as promised, would use again
Fantastic company fantastic to deal with.
Not fitted the item yet but used one on other motorbike.
Kept me informed when part were on back order.
Drbikes were fast in their replies, and straight to the point. I ordered some parts from Australia and it came within a week. Would definitely recommend.
DR Bikes were awesome to deal with. Fast emails. Competitive pricing. Fmf exhaust was shipped from the UK to Australia in 4 days once order was processed. No problems at all and highly recommended.
Best place to get parts especially gsxs1000, why would you want any other bike anyway 🤔 😜
Bought from these guys plenty of times, spent couple of grand now with them and I'll keep buying.
Customer service is spot on and couldn't ask for better service 👌.
Seen a couple of these bad reviews and was like how considering every purchase has been bang on, think you'll always going to get few bad customers who think they're right.
If your not a lemon of a customer then get buying from these guys, they're spot on .
Thanks to Daniel and his team.
Absolutely faultless. Spoke with Daniel to order an exhaust system from Arrow. Extremely helpful and quick responses, was very honest and accurate with delivery times. First class customer service. Also ordered coolant a few days after due to an issue and managed to get the coolant delivered very quickly!
Gilles Tooling fit and finish is always spot on, DRbikes communication and shipping all good
Just bedded in these pads and wow what a difference (with new fluid bled through too) they really will stop you on the spot!
Super fast service and cheapest around, why go anywhere for bike parts, many thanks
Good price, fast delivery, and the Healtech gear indicator is a brilliant bit of kit - easy to install and works really well.
The guys that work here are awsome and really know there stuff. I phoned up regarding parts for my motorbike and after ordering the parts the parcel turned up quicker than It should have, plus it came with sweets. Will be purchasing more in the near future thank you.
Fast service at a good price and even recieved some freebies
Excellent service. The team at DR Bikes communicated promptly and resolved an issue with the delivery very promptly. I would definitely consider DR Bikes again.
I have never received it.
Royal Mail says it’s been delivered but there’s no proof and they can’t find anything. The seller would not engage with them, so I’ve lost £50.
Update: You still have not engaged. Could I please have that “geotag”. There’s no proof of delivery - no signature, no photo, no reply from you. Sadly, you had not really cared much, apart from the reply under this review, which shows very low corporate culture. Hence the review. I’m still £60 out of pocket.
Update: I have just received a letter from the Royal Mail with apologies that actually acknowledges that there was a failed delivery “according to evidence reviewed”. However, it’s the seller who needs to make a claim. There’s still no reply, no offer of refund nor redelivery, only a passive-aggressive comment that you will “leave it now”. Under the Consumer Rights Act 2015, you’re responsible for making sure my order is delivered to me at my address and I didn’t agree to it being left anywhere, so the ball is in your court. I can’t make a claim with Royal Mail myself. What a bunch of time wasting, ignorant and oblivious to their obligations shady merchants.

Drbikes からの回答
Excellent service, bought a translogic quick shifter, delivery very fast and great communication.
Excellent service and quick delivery from DR Bikes. Remote works better than I expected with my Sena SRL system fitted to my Shoei Neotec 2 helmet.
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