Dreams - Bexhill on Sea レビュー 

139
TrustScore 5段階評価の4.5

4.7

The Landmark 66-68 Sackville Road, TN39 3JD Bexhill-on-Sea, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From the purchase in Dreams Bexhill to delivery i was extremely impressed by the professional attitude shown by your staff. A special mention should be given to your delivery crew. Exceptional throug... もっと見る

5つ星のうち4の評価

I returned the following day after a weird experience on my first visit to find a sofa bed. Second visit their was a sale assistant who was efficient and wanted to help. On my first visit the assist... もっと見る

5つ星のうち5の評価

Brandon at the Bexhill store was wonderful - very knowledgeable about the different products and explained what would be good/inadvisable for someone with my spine condition. Cannot recommend him high... もっと見る

5つ星のうち5の評価

The lady was really attentive, and really new her job, she was very polite, patient and helpfull and wasnt pushy, i got the bed i desired.


企業情報

  1. ベッド専門店
  2. 寝具店
  3. 寝室家具店
  4. マットレス専門店

当該企業による記述

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

当該企業による記述

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

連絡先

  • The Landmark 66-68 Sackville Road, TN39 3JD, Bexhill-on-Sea, 英国

  • 01424904086

4.7

優良

TrustScore 5段階評価の4.5

139件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(139)

過去12か月のレビュー数: 14,593

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I found my Dream mattress!

Linda was very welcoming, friendly and knowledgeable.
She did not rush me, answered my many questions patiently and let me lie on the beds for ages!
I found my Dream mattress and look forward to many comfortable nights' sleep after my relaxing purchasing experience.

2022年10月14日
自発的なレビュー
5つ星のうち5の評価

After looking online at different…

After looking online at different mattresses we decided to go to dreams to actually see them, sit and lay on them. The colleague approached us and asked if she could help took the time to listen to what we wanted. She was very knowledgeable and friendly.

2022年10月8日
自発的なレビュー
5つ星のうち5の評価

Bexhill branch

Bexhill branch. First class service. Popped in three times before we made our minds up. Each time the staff gave us time and information without being pushy. Delivery was also on time. What more could you want. Highly Recommended

2022年8月16日
自発的なレビュー
5つ星のうち5の評価

The right choice

I was pleased to visit the store and be able to ‘try’ different types of products. I found the store well equipped to explain and demonstrate the various products and the staff friendly and relaxed. I could make the right decision without feeling any pressure and talking to a woman who understood the needs of an older person was helpful and comfortable. I feel that I bought the right product.

2022年9月7日
自発的なレビュー
5つ星のうち5の評価

Bexhill Dreams

We visited the Bexhill Dreams branch on Sunday 4th September 2022 and was greeted by Neil and Ollie. Both were very friendly and assisted us with our purchase from start to finish.

We were looking at the Tempur range they had and Ollie provided us with information on all of their products they had in stock. We were given a pillow based on our sleeping style and tried them all from the softest to the hardest.

Once we had made the decision, they were both helpful in going through the purchase process. We were offered water and a hot drink which was nice and it made the overall experience pleasant.

Once we went through the finance options and were happy with our option we were given the products that were on offer at the time. (Free pillows and mattress protector) and left the store with a suitable delivery date and a memorable experience.

Both Neil and Ollie were very knowledgeable and approachable and made our experience pleasant and fun.

2022年9月4日
自発的なレビュー
5つ星のうち5の評価

Superb service.

After a horrible experience at a rival store, Linda in Bexhill went above & beyond to find me the perfect mattress & bed for my needs. Excellent customer service!

2022年8月5日
自発的なレビュー
5つ星のうち5の評価

5 ☆☆☆☆☆ Service

Great experience from the moment I walked into my local store to when my new bed was delivered. Very helpful friendly staff who kept me updated throughout. Would definitely recommend if you're looking for a new bed. 5☆☆☆☆☆ Service

2022年7月2日
自発的なレビュー
5つ星のうち5の評価

The great Dreams Team

Me colin & Sarah are very pleased & happy with the bed & also the way linda the sales lady at the Bexhill-on-Sea East Sussex store served us with great information with the computer bed at the store. Took her time to help with everything including our reasons in relationship to type of bed mattress we needed thank you very much again Sarah & colin.

2022年6月19日
自発的なレビュー
5つ星のうち5の評価

Great quality

The staff from the store was very polite and helpfull and the mattress is the best I've ever had.I definitely recommend this product.

2022年5月12日
自発的なレビュー
5つ星のうち4の評価

Decided to invest in new mattress after…

Decided to invest in new mattress after experiencing insomnia for several months. After trying out the diagnostic machine, was advised which mattress would benefit us both. The bed was instantly comfortable and I could easily have "dropped off"! Pillow was especially impressive by being soft but supportive at the same time. I purchased the pillow as well. Nicky, the assistant was friendly and informative, without any pressure to buy. In a nutshell, I needed a new bed; Dreams almost spoilt me for choice and am very happy with purchase. Looking forward to Sweet Dreams! Best, John W

2022年4月4日
自発的なレビュー
5つ星のうち4の評価

Great Service !…

We were delighted with the professional & friendly approach when we visited to test a mattress. The shop assistant was friendly, knowledgable & offered good advice. We would strongly recommend this branch to other people living in the Bexhill area.

2022年3月19日
自発的なレビュー
5つ星のうち2の評価

Very disappointed

Having been assured that a Tempur Cloud Elite mattress would be ideal for two side sleepers like us, we have found it very hard and uncomfortable. We saw from other reviews that it took some people a while to get used to it, we have persevered. However on day 55 we are still unhappy. We will be asking for an exchange.

2022年3月14日
自発的なレビュー
Dreams - Bexhill on Sea ロゴ

Dreams - Bexhill on Sea からの回答

Good morning David

Thanks for leaving us your review. I am sorry to hear that you aren't getting along with your Tempur cloud Elite mattress as you're finding it very firm. We do offer a comfort guarantee especially if you're not getting on with your mattress and can see that you have already been in contact with our customer service team about this.
Kindly let us know after you have had a chance to visit the store to try out other mattresses your choice so that we can arrange the exchange for you.
Kindly let us know at sg41@dreams.co.uk if there's anything else you need help with and we can look into for you.

Many thanks

Stephen

5つ星のうち5の評価

Professional, not Pushy!

Linda at Bexhill-on-Sea was fabulous! She gave us the space to look around and then helped with our choices, by clearly explaining the products and prices. She has a forensic knowledge of all the stock and its composition. She also has a lovely, empathic customer service manner. A truly professional saleswoman. Please make Linda employee of the month. We will now only obtain our bedding requirements from Dreams.

2022年2月13日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報