Dreams - Cardiff Penarth Road レビュー 

delivered on time
the men that fitted our bed on site were excellent
the quality of the product we bought is of a high standard and at a very reasonable price

Easy website to use, great value for money. Always used dream beds and mattresses as they are an excellent choice in fact our old mattresses were from dream. Delivery team were superb very friendly and we live in an old cottage that has quirky twists and turns and they had no issues. Superb service

After a shaky start, ie delayed by months then mattress was too small. Mike, Roy and Andrea could not have done enough for us.
They were always extremely helpful polite and very friendly towards us. They were also genuinely lovely people.
Thank you for turning a negative experience into a very positive one.
10 out of 10 for your lovely staff members at Penarth road Cardiff.

Good all round service and delivery and comfortable mattress

Great customer service , very helpful. Great delivery and communication

Staff were welcoming and well informed on all products. The use of the mattress simulator was helpful in choosing the appropriate mattress I recommend you try it!
Wide choice and selection and were quite competitive comparing other retailers. Discount on top of sale price was a winner. Highly recommend you visit if local to the store and looking to buy new bed/mattress.

After buying a Tempur mattress two years ago, I didn’t have a single night of good sleep. I dreaded bedtime, turning over was painful, moving across the bed was a struggle, and even getting out of it felt like a battle. My back pain was unbearable. This mattress has completely changed my life. The pain has lessened, I can move around easily, get out of bed without sinking, and most importantly, I wake up feeling refreshed. I only wish I hadn’t spent so long trying to get used to the Tempur! This mattress has given me a whole new lease on life, and I would highly recommend it—especially for those who suffer from back pain. Even my husband, who loved the Tempur, has noticed that he wakes up with less pain. We couldn’t be happier with this purchase!
The dreams team were fantastic at finding our perfect mattress.

Brilliant service very happy

I had a great experience at Dreams and outstanding service from Stacey and her colleague Andrea. Stacey showed me what I was looking for and gave me time to wander around the store. She helped me use the sleep match machine to know whether the mattress I had seen was the right one for me. I even had to leave to quickly measure up my bedroom to check a king sized bed would fit and Stacey and Andrea waited for me, even though it was close to closing time! I am thrilled with the bed and mattress I purchased, thank you so much to the staff for their help!

Great value

Me and my husband were treated very well by the seller Stacey, in Cardiff. We have got the best mattress for a good price! I recommend it

Great service at the Penarth Road, Cardiff branch. Really attentive and helped me make the right choice

I have slept in the the new bed and it is extremely comfortable.

Royston, sales assistant, was very helpful, patient, thorough, and pleasant to deal with. He wasn't pushy at all, just listened to what we said/asked, and guided us. Just what we wanted. Delivery was quick and efficient. Mattresses excellent, and pillows!
thank you!

Super in shop service and top class collection and delivery by the team.

Easy to use website. Great service, 2 hour delivery window allowed me to plan my day better, delivery guys were really helpful, delivered with no drama, the bed went together easily, very competitive price, good quality bed, will definitely use, recommend Dreams & delivery staff

Just copying this from Google reviews to trust pilot to ensure that potential consumers are aware

Had the most horrifying delivery experience ever by dreams today. Turned up at 8.15 ish, immediately saying this mattress won't fit up the stairs, it weighs 200kg etc etc. Carried off lorry and dropped from shoulder height onto the floor.

Literally bashed and shoved the mattress in through the house to the stairs.

One of the team trying to pull it up the stairs whilst the other just appeared to be shoulder barging it. Neither speaking to each other just seemed to be let's bash it and hope.

Still struggling they turn the mattress and go for it again, this time hitting my bookcase full of ornaments etc to the point it was rocking back and fore.

Wife asked them to take care shortly after that I had to ask them to leave the mattress where it was and leave the house.

The language and actions used was not appropriate especially in front of a 3 year old.

Absolutely disgusting

No regard for a 2k mattress nor for my house.

Pictures of the damage incurred on house /walls have been sent to customer service and complaint lodged.

Wife and I got the mattress upstairs by ourselves within a few minutes.....

Just horrifying

Also

The store will try and claim not their issue but ultimately we bought from dreams Penarth Road Cardiff, and delivery arranged by dreams Penarth Road Cardiff. It is this store alone I have dealt with and as such my review is of my experience provided by them

Sales & Customer service by Simon at Dreams Cardiff, Penarth Road was second to none.
The delivery was exactly as advised and the guys carried the very Heavy Sofa bed to the room without any damage at all to walls etc. Built and positioned as requested and all packaging removed.
Cant really ask for anything more. Excellent throughout.

The company is great, staff are helpful, products are great

The welcome was warm and Andrea did everything she could to help us find our product. A very good experience .