Bought a new bed from Dreams it is really well made and I am so happy with it I now have a comfortable good nights sleep. The customer services e was great right from buying where the staff knew every... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again a... もっと見る
The assistant was very helpful,and we choose a mattress which was delivered on time by driver,he said to leave mattress for two hours before making up which I did .Husband and myself never slept all n... もっと見る
This is the third time we have used Dreams Clydebank and the people in the store couldn't be more helpful. Choosing a bed is tricky and the staff know how to be helpful without interfering! The who... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 8 Clyde Retail Park, G81 2XA, Clydebank, 英国
- 01419 528709
4.8
優良
174件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Got there
Wrong head board was ordered because they had similar names, understandable. Took a while to get it swapped but all got sorted out.
2025年6月15日
Dreams - Clydebank からの回答
Good afternoon Mr Selkirk,
Thank you for taking the time to leave a review, we truly appreciate your feedback.
I did try to call you to discuss but was unable to reach you, so I’ve followed up with an email.
I look forward to hearing from you and hope we can resolve this promptly.
Many thanks
Hassan
Dreams - Clydebank からの回答
Good afternoon Andrew,
Thank you for taking the time to leave us your review.
I am glad to hear that you found the delivery crew to be punctual and helpful.
I have sent you an email. Should you require any further assistance, please do not hesitate to contact me directly.
Many thanks,
Kishan
Customer service was fantastic
Customer service was fantastic. Great you can try before you buy. Quality of mattress is perfect. And well within my budget.
I will be back again.
2025年6月1日
Excellent experience.
Visited Dreams shop in Clydebank. Staff were very helpful, and we were able to use the “electronic bed” to find our ideal mattress. All went well with ordering snd delivery, and we’re delighted with our new bed.
2025年5月18日
Absolutely amazing, professional service
My experience with dreams was fantastic, Debbie was very professional. I tested lots of mattresses, then she helped me choose the divan base and headboard. I absolutely love my bed and have a great sleep every night, amazing.
2025年5月4日
Good service guaranteed.
Got exactly what we were after. It exceed our expectations. We have recommended dreams to a few friends. Will go to dreams for our next purchase.
2025年4月19日
Staff were very informed of my needs
2025年3月29日
Great bed
Great bed, delivered bang on time and the guys delivering couldn’t be any more helpful.
2025年3月20日
Ur mattressis a dream
The staff were really nice and very helpful my mattress is great iv never slept so well . I have fibromyalgia which was killing me in my old mattress due to this I spent a lot of time in my bed which didn't help but I can get up in the morning refreshed n pain-free . Thank u to the staff and thank u to dreams .
2025年3月8日
Excellent service by staff
Excellent service by staff, both sales and delivery. Would recommend Dream's to family and friends.
2025年3月6日
Excellent
Would recommend Dreams we are very pleased with our mattress from sales to delivery everything was great
2025年3月6日
We had a really good experience with…
We had a really good experience with the sales girl in store and then the quick and prompt delivery of my beds
2025年3月6日
Delivery as scheduled and efficient.
Delivery as scheduled and efficient.
Overall service excellent
Would recommend.
2025年2月20日
Great staff …
Great staff at the Drumchapel Dreams shop. Very helpful, respectful and friendly.. tried their best to accommodate me and helped me choose the best beds . Thank you
2025年2月21日
Excellent service in shop
I went to Dreams Clydebank on 20th January in the morning got very helpful chap,I could not make up my mind,went back on 22nd 0rdered bed. On 4th February my bed was delivered two chaps brought in boxes,asked where I wanted them put a friend was fitting for me.My bed is super I had a sore back and now it is much better,service was excellent.
2025年1月20日
The bed was delivered on time the men…
The bed was delivered on time the men assembled it in a timely manner they were courteous
2025年2月13日
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