Great service in the shop. Was offered water to drink (it was very hot). Excellent delivery and assembly guys. They were polite, good-humoured, efficient and left the job neat and tidy. Old bed and m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service all around. Bed good quality and delivered in a few days by a couple of really good guys who did everything to assure a good experience. Assistance in store was great without being overb... もっと見る
After buying and being happy with my new mattress I returned to Epsom Dreams to see Prakash about purchasing a Tilt/recliner type base. I'd spoken to Prakash a few days previously to tell him what I w... もっと見る
I had great customer service in the Epsom branch: asked for what I was looking for and showed me directly to those mattresses. Zero judgment. Even encouraged a change just so I could make sure. I was... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
1 Upper High Street, KT17 4QY, Epsom, 英国
- 01372 724924
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service
Great service in the shop. Was offered water to drink (it was very hot). Excellent delivery and assembly guys. They were polite, good-humoured, efficient and left the job neat and tidy. Old bed and mattress removed by them for disposal. The bed is excellent and ee are ver pleased. Would recommend the whole service.
Great personalised service
Great personalised service. Really clear with lots of options. No rushing and all questions answered thoroughly. An all round good experience.
Great purchase
Great purchase! Super helpful in store, fast and convenient delivery from a friendly team and super comfy mattress that is excellent value compared to other companies.
Great service all around
Great service all around. Bed good quality and delivered in a few days by a couple of really good guys who did everything to assure a good experience. Assistance in store was great without being overbearing. Price was decent. Very happy overall.
Good service
The showroom was good and the staff were very helpful.
The delivery was successfully completed
After buying and being happy with my…
After buying and being happy with my new mattress I returned to Epsom Dreams to see Prakash about purchasing a Tilt/recliner type base. I'd spoken to Prakash a few days previously to tell him what I was looking for, and provide the dimensions of my frame, so he had the exact model I needed, ready for demonstration. Nothing is too much trouble. I'll definitely be going back there. I've been telling friends and family that Dreams at Epsom is the place to go for beds, and Prakash is the man to see.
Very good service in store &dellivery…
Very good service in store &dellivery &a lovely nights sleep.
The mattress is perfect
The mattress is perfect, so very comfortable. Also the delivery guys were great, very helpful & pleasant
The guy serving and helping me was…
The guy serving and helping me was friendly but knowledgeable. He doesn't pressure you. Delivery was good with lots of times to choose from.
I went into Dreams Epsom today simply…
I went into Dreams Epsom today simply to enquire about mattresses and was just amazed at the knowledge and helpfulness of Sophia. It's rare to find someone so helpful and from now on, purely on the advice she gave me, I will always buy my beds from them.
Five stars for her service and enthusiasm for their products.
Great service when buying bed from the…
Great service when buying bed from the shop. Delivery was excellent and they kept us up to date when to be expected. Delivery people where polite and respectful to our property. Excellent service all round. New bed is wonderful.
My best purchase for January 2026
My best purchase for January 2026! I'm loving my new Dreams Romsey mattress which is so floaty and comfortable ....leaving me well rested which is ideal for my stressful job. Love it! I'd like to see more recycling initiatives from Dreams though but otherwise, such great value and high quality from them!
A good shopping experience.
With our old mattress being close to 10 years old and becoming lumpy and uncomfortable, we dropped into Dreams in Epsom, initially just to have a look around. However the Salesman who greeted us (John) was very knowledgeable and helpful, and so we ended up choosing a new mattress and placing an order. Following this, everything went completely to plan, as described by John.
The delivery team arrived on the appointed day of delivery and at the right time. The two guys were polite, helpful, careful, efficient, and very fast They covered their shoes before entering the house and everything was done and dusted within a matter of minutes of their arrival, including removal of the old mattress for recycling. So, all-in-all a good shopping experience and at a competitive price. Based on this, I would recommend Dreams to others.
Great all round package
Comfortable mattress, easy to build bed and storage excellent in ottoman base.
Staff in Epsom Dreams are excellent. Helpful and courteous in the process.
Extremely helpful and knowlegeable.
Extremely helpful and knowlegeable.
The delivery people came in and were super polite and professional. Even when I had a load of questions!
Perfect service!
Excellent service throughout
Excellent service throughout. Welcoming introduction, sound technical advice, clear response to questions, and efficient ordering. The delivery of the bed was on time and efficiently completed with no drama. Well done.
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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