Excellent service received when Dreams delivered our sofabed. Delivered on agreed date as arranged. Delivery men assembled the sofabed and took away the packaging. Very pleased with the service rec... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A really positive experience for us choosing a new mattress. We went in completely unsure what kind of mattress we required other than we didn’t want memory foam again, and Hannah ran us through the S... もっと見る
A large showroom with lots of beds and mattresses to suit all needs. Plenty of staff to help along with a fancy machine that suggests which mattress might suit you personally. Good service from orderi... もっと見る
The whole experience from shop to delivery was excellent. Sadly I don’t remember the name of the lady who served me in the Poole branch but her knowledge was brilliant and her patience while I made m... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Wessex Gate East Retail Park, BH15 3TF, Poole, 英国
- 01202122284
4.7
優良
288件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Walked into Dreams Poole just to take a…
Walked into Dreams Poole just to take a look, walked out with £700 of new mattress stuff.
Safe to say, sales are really nice, only eclipsed by the quality of the bed - so comfy it makes me want to never get out of it. Can't beat comfy.
2025年10月4日
Excellent service and delivery
Delivered on time. Very efficient, good instructions from salesperson in shop (Poole) to communications from delivery firm.
New bed VERY comfortable, given free mattress protector. All a good experience and service.
2026年1月2日
Helpful knowledgeable staff
Helpful knowledgeable staff, great service. Would return again
2025年12月27日
自発的なレビュー
Lots of selection in showroom
Lots of selection in showroom. Helpful staff but given space to make choices.
2025年12月21日
Happy Customer
Excellent service at Dreams in Poole. The assistant was friendly, efficient, very helpful and had comprehensive product knowledge. After discussing my needs, I took the 3 minute mattress test to identify the best mattresses for me and after a try-out on each one, I made my choice accordingly. We agreed a delivery date and all went to plan. Lovely comfortable mattress, I couldn't be happier!
2025年11月15日
Great Customer Service
From initially looking at beds to placing my order then upon receipt of my bed Ive had a wonderful experience with Dreams. First class customer service and communication.
2025年11月29日
Seamless process from start to finish…
Seamless process from start to finish everything as described and on time
2025年11月14日
From start to finish it New bed and Mattresswas an easy…
From start to finish it was an easy process thanks again
2025年11月7日
The salesman was very helpful and the…
The salesman was very helpful and the delivery men were excellent covering their shoes delivering the mattress upstairs and assembling the bed. (PERFECT). Thank you
2025年9月28日
James was so very helpful
James was so very helpful, without being pushy. He showed us a few different beds as we had not given him a budget.
We eventually decided on our new mattress and are extremely satisfied with it.
We would have no hesitation in returning to Poole Dreams for any future purchase.
2025年9月26日
Lovely experience
VERY FRIENDLY AND WELCOMING ATMOSPHERE. I LOVED TO SEE THAT WE COULD CUSTOMISE THE BED ACCORDING TO OUR NEEDS. EXTRA OFFERS LIKE PILLOWS AND DISCOUNTS WERE GREAT!
2025年10月12日
自発的なレビュー
No bad bits
The service in the store and the boys who brought the bed and built it were all absolutely fantastic
2025年10月3日
Told of an arrival time which was…
Told of an arrival time which was brilliant. Very helpful and polite delivery staff.
2025年9月20日
We didn’t realise how uncomfortable our bed was till we got our new bed
The whole experience was fantastic
2025年9月20日
Excellent service
Excellent service in store. Delivery arrangements and notifications worked well. Very good delivery staff
2025年9月13日
自発的なレビュー
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