Excellent service received when Dreams delivered our sofabed. Delivered on agreed date as arranged. Delivery men assembled the sofabed and took away the packaging. Very pleased with the service rec... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A really positive experience for us choosing a new mattress. We went in completely unsure what kind of mattress we required other than we didn’t want memory foam again, and Hannah ran us through the S... もっと見る
A large showroom with lots of beds and mattresses to suit all needs. Plenty of staff to help along with a fancy machine that suggests which mattress might suit you personally. Good service from orderi... もっと見る
The whole experience from shop to delivery was excellent. Sadly I don’t remember the name of the lady who served me in the Poole branch but her knowledge was brilliant and her patience while I made m... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Wessex Gate East Retail Park, BH15 3TF, Poole, 英国
- 01202122284
4.7
優良
288件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We were pleased with the service in…
We were pleased with the service in store and delivery went smoothly.
2025年8月31日
Great Visit
We were welcomed as soon as we entered and offered help, but were happy to give us plenty of time to wander around and look at mattresses first. And then when we did need help there was someone easily available who was very knowledgeable and accommodating. And we got offered teas and coffees!
2025年8月30日
We were given great advice
We were given great advice by Hannah in the Poole store. Made making our decision of which mattress to choose easy.
2025年8月10日
自発的なレビュー
The men that delivered the bed did a…
The men that delivered the bed did a very good job so quick and no mess at all very polite
2025年8月14日
Couldn’t be more pleased with my…
Couldn’t be more pleased with my Harrison Spinks Masters Guild Mattress, just soo Comfy n slept so well since delivered. Very Cheery considerate delivery men too. Very happy with whole process, thank you.
2025年7月25日
A great bed and mattress at a good…
A great bed and mattress at a good price. Only 4 star because of slight carelessness and damage to my wall when it was installed.
2025年7月25日
Outstanding Mattress
Very happy to review my new mattress which despite being in the cheaper range is so comfortable
Worth every penny
2025年7月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Used the 'sleep machine' to work out…
Used the 'sleep machine' to work out the best mattress we needed, bought a very expensive mattress based on it's recommendations, 2 weeks in and the worst sleep we've experienced, uncomfortable and bad backs...
2025年7月19日
Dreams - Poole からの回答
Good afternoon Michael,
Thank you fore your recent review.
I am sorry to hear you are finding your mattress uncomfortable.
I have sent you an email to discuss this further and look forward to your response.
Kind Regards,
Wayne
Finally a solid night's sleep
Followed guidance from Dreams representative, alongside computer sleep position test and now often sleep through the night and not waking in pain. Thank you.
2025年7月19日
The mattress is great
The mattress is great. Slept so much better on it than my old worn out one. Waking up a lot less through the night. Definitely happy with my purchase
2025年7月7日
It arrived on time with out any problems
They aloud me to look around with out pestering me so I had time to make my decision and when I advise they gave it to me
2025年6月20日
Purchase & delivery.
Purchase & delivery was simple & straightforward. The bed is perfect.
2025年6月13日
Very knowledgeable sales person
Very knowledgeable sales person. Fast delivery and took away old mattress. Very comfortable new mattress
2025年6月7日
Changed the type of mattress after…
Changed the type of mattress after advice and help from the Poole store,
The two installers could not have been more helpful, excellent service and now more comfortable sleep nights.
Dreams was the best choice
2025年6月7日
My back pain considerably reduced
Having a back problem , on the advice of a physio, she recommended that I swap my 3year old memory foam mattress to a sprung one. The scan on the machine recommended which ones to try from a vast range. My new mattress arrived on time and was placed in the upstairs bedroom. Very pleasant and efficient staff.
2025年5月31日
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